Support R US provides fully managed customer support and communication solutions designed to help businesses operate efficiently, reduce costs, and deliver exceptional customer experiences across voice, chat, email, and collaboration channels.
All services provided are for lawful voice communications only and comply with international telecommunications regulations.
These Terms and Conditions govern the use of services provided by Support R US ("we", "our", or "us"). By accessing or using our VoIP and SIP-based communication services, you agree to be bound by these terms.
Support R US provides VoIP and SIP-based voice communication services intended for legitimate business use, including inbound and outbound PSTN calling and internal business communications. Services are provided subject to availability and applicable telecommunications regulations.
Users must ensure that all traffic generated through our services complies with applicable local and international laws, regulations, and carrier policies.
The following activities are strictly prohibited:
• Robocalling or automated mass calling
• Call blasting or unsolicited bulk communications
• Scam, fraudulent, or deceptive activity
• Illegal or unauthorized telemarketing
• Any traffic that violates telecommunications regulations or carrier requirements
Users are fully responsible for all calls, traffic, and usage originating from their systems, accounts, or credentials. Users must implement reasonable security measures to prevent unauthorized access or misuse of services.
To ensure compliance with regulatory and carrier obligations, Support R US reserves the right to monitor usage patterns, review call data, and take appropriate action where abusive, fraudulent, or non-compliant traffic is detected.
We reserve the right to suspend or terminate services, without prior notice if necessary, in cases of policy violations, abusive traffic, regulatory risk, or breach of these Terms and Conditions.
Support R US shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use our services. Services are provided on a best-effort basis, subject to network availability and upstream carrier performance.
These Terms and Conditions may be updated periodically to reflect changes in legal, regulatory, or operational requirements. Continued use of the services constitutes acceptance of the updated terms.
For questions regarding these Terms and Conditions, please contact:
Support R US
30 Abou Mousa Al Ashairy,
Cairo, Egypt
Email: supportrus@ishopper.info
Phone: +20 102 548-0106
Support R US provides fully managed customer support and communication solutions designed to help businesses operate efficiently, reduce costs, and deliver exceptional customer experiences across voice, chat, email, and collaboration channels.