Support R US provides fully managed customer support and communication solutions designed to help businesses operate efficiently, reduce costs, and deliver exceptional customer experiences across voice, chat, email, and collaboration channels.
All services provided are for lawful voice communications only and comply with international telecommunications regulations.
Support R US ("we", "our", or "us") respects the privacy of our customers and users. This Privacy Policy explains how we collect, use, and protect information in connection with our VoIP and SIP-based communication services.
To provide reliable and compliant telecommunications services, we may collect and process the following types of information:
• Contact information such as name, email address, and phone number
• IP addresses and technical identifiers
• Call Detail Records (CDRs), call metadata, and usage logs
• Billing and service-related information
Information is used solely for legitimate business and operational purposes, including:
• Provision and maintenance of VoIP and SIP services
• Network security, fraud prevention, and quality assurance
• Billing, reporting, and customer support
• Compliance with applicable telecommunications regulations and lawful requests
We do not sell or rent personal data. Information may be shared only with trusted telecommunications partners and upstream carriers where necessary to deliver services, or when required by law, regulation, or valid legal process.
We implement reasonable technical and organizational measures to protect data against unauthorized access, disclosure, alteration, or misuse. Access to sensitive information is restricted to authorized personnel only.
Our services are intended for lawful business communications only. We do not support or permit illegal activity, including spam, robocalling, or fraudulent communications. Data may be reviewed where necessary to ensure compliance with carrier and regulatory requirements.
If you have any questions regarding this Privacy Policy or our data practices, you may contact us at:
Support R US
30 Abou Mousa Al Ashairy,
Cairo, Egypt
Email: supportrus@ishopper.info
Phone: +20 102 548-0106
Support R US provides fully managed customer support and communication solutions designed to help businesses operate efficiently, reduce costs, and deliver exceptional customer experiences across voice, chat, email, and collaboration channels.