Except :
Events Count : 1072
ID Time Info ๐Ÿ“œ
ALmOmekS_9E3VUFzn_yykueZSe_yAbsC2rp_cInzCqkM_uWgqD6Hv_ 7/28/2026, 5:19:53 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Mariella Rose Deocampo
start: Tue Jul 28 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 2h 45m 25s ago (PAST)
end: Tue Jul 28 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mariella Rose Deocampo",
    "email": "mariellarosed@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Rose Deocampo",
    "timeZone": "Asia/Singapore",
    "firstName": "Mariella",
    "utcOffset": 480,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: booked an appointment , confirmed it not to show at the end ?!?!?! and couldnt cancel all together from the link in the email ??
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
wr7z2xuo_0hHMg1MU_uciCAEsU_vODEGWjP_pDbuFF6b_ToIYgois_ 7/28/2026, 5:05:37 PM
metadata:
description:
videoCallUrl:
triggerEvent: AFTER_HOSTS_CAL_VIDEO_NO_SHOW
title: Interview @ Support R Us with Mariella Rose Deocampo
start: Tue Jul 28 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 2h 45m 25s ago (PAST)
end: Tue Jul 28 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
null
attendees:
[
  {
    "id": 27491959,
    "name": "Mariella Rose Deocampo",
    "email": "mariellarosed@gmail.com",
    "locale": "en",
    "noShow": true,
    "timeZone": "Asia/Singapore",
    "bookingId": 23022619,
    "createdAt": "2026-07-27T23:41:11.607Z",
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
AFTER_HOSTS_CAL_VIDEO_NO_SHOW
7oyuPkhA_V6ibQiy0_xF5eifhS_0aRBCVMm_7RvpTLiu_ZEkXkrZQ_ 7/28/2026, 5:05:36 PM
metadata:
description:
videoCallUrl:
triggerEvent: AFTER_GUESTS_CAL_VIDEO_NO_SHOW
title: Interview @ Support R Us with Mariella Rose Deocampo
start: Tue Jul 28 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 2h 45m 25s ago (PAST)
end: Tue Jul 28 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
"Support R US"
attendees:
[
  {
    "id": 27491959,
    "name": "Mariella Rose Deocampo",
    "email": "mariellarosed@gmail.com",
    "locale": "en",
    "noShow": true,
    "timeZone": "Asia/Singapore",
    "bookingId": 23022619,
    "createdAt": "2026-07-27T23:41:11.607Z",
    "phoneNumber": null
  }
]
cancellationReason: Guest didn't join the call or didn't join before 2026-07-28 14:05:00 +00:00
signature: {"status":"Signature Valid"}
AFTER_GUESTS_CAL_VIDEO_NO_SHOW
yrphd5iT_LngqI1ph_0MLYXf9d_ELCFkIES_pVcT1gG5_3x1atRTf_ 7/28/2026, 5:00:05 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Mariella Rose Deocampo
start: Tue Jul 28 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 2h 45m 25s ago (PAST)
end: Tue Jul 28 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 27491959,
    "name": "Mariella Rose Deocampo",
    "email": "mariellarosed@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Asia/Singapore",
    "bookingId": 23022619,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
DB973SEB_MHMRhy0g_O6GVWPyh_op2pUXDs_3v7vmSOF_bwzhi1H7_ 7/28/2026, 5:00:01 PM
description: Looking to build FuSeBOx RE while simultaneously building my personal social accounts. Iโ€™m looking to generate leads for sellers and buyers as an agent and also develop leads for investment opportunities in real estate as well.
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Demo with Matt Hetlage by Rand Q
start: Tue Jul 28 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 3h 45m 25s ago (PAST)
end: Tue Jul 28 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 27277064,
    "name": "Matt Hetlage",
    "email": "matthewhetlage@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "America/Los_Angeles",
    "bookingId": 22836439,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
3st3cSdr_XwZUhpZL_6TpSV8BN_FdBrPRYX_Tkfu3Hpm_XHdiXEgG_ 7/28/2026, 4:00:04 PM
description: Looking to build FuSeBOx RE while simultaneously building my personal social accounts. Iโ€™m looking to generate leads for sellers and buyers as an agent and also develop leads for investment opportunities in real estate as well.
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Demo with Matt Hetlage by Rand Q
start: Tue Jul 28 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 3h 45m 25s ago (PAST)
end: Tue Jul 28 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 27277064,
    "name": "Matt Hetlage",
    "email": "matthewhetlage@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "America/Los_Angeles",
    "bookingId": 22836439,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
Na3DrdoV_z1l62i4P_yL89u9cO_b7DkP4Pp_XSRTLAob_Ff3sAe1x_ 7/28/2026, 6:46:46 AM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mohammed sameh
start: Wed Jul 29 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 1d 3h 14m 35s to go
end: Thu Jul 30 2026 1:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mohammed sameh",
    "email": "mohammedsameh.me@gmail.com",
    "language": {
      "locale": "de"
    },
    "lastName": "sameh",
    "timeZone": "Africa/Cairo",
    "firstName": "Mohammed",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
Wbj6eBOT_bPdQdZrF_jCxRqrNX_PD1wP89T_GMbQLlDL_YnaIwl0R_ 7/28/2026, 2:41:18 AM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Mariella Rose Deocampo
start: Tue Jul 28 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 2h 45m 25s ago (PAST)
end: Tue Jul 28 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mariella Rose Deocampo",
    "email": "mariellarosed@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Rose Deocampo",
    "timeZone": "Asia/Singapore",
    "firstName": "Mariella",
    "utcOffset": 480,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
ObOp3IN8_RBSmoVMI_NOGafd1Q_QhZerkUT_jDhefSLA_lHDCC6nY_ 7/27/2026, 11:15:01 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us with Haitham
start: Mon Jul 27 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 21h 15m 25s ago (PAST)
end: Mon Jul 27 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 27294724,
    "name": "Haitham",
    "email": "hashos@msn.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22851742,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
eQfHTpCI_pEpIbRO3_wUZFZUVP_gm83O5zX_qckpj16T_3EdFhQRv_ 7/27/2026, 10:30:01 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Haitham
start: Mon Jul 27 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 21h 15m 25s ago (PAST)
end: Mon Jul 27 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 27294724,
    "name": "Haitham",
    "email": "hashos@msn.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22851742,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
2XPa7r0d_sHVUFiFy_vwMakeQi_MSii6nyV_S6C93RAf_7oHypdOt_ 7/25/2026, 8:15:03 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mohamed sameh
start: Sat Jul 25 2026 6:15:00 PM UTC+03:00 (Moscow, East Africa) 3d 1h 30m 25s ago (PAST)
end: Sat Jul 25 2026 8:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 27368471,
    "name": "Mohamed sameh ",
    "email": "mohammedsameh.me@gmail.com",
    "locale": "de",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22914834,
    "phoneNumber": null
  }
]
cancellationReason: it didnt wanna show me 6 but showed me 6:15
signature: {"status":"Signature Valid"}
MEETING_ENDED
yGaylyNG_ugjNHuj2_8VhFzPm7_x8p3CZcB_bmkUu5Tu_wTh3iwT1_ 7/25/2026, 6:15:00 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mohamed sameh
start: Sat Jul 25 2026 6:15:00 PM UTC+03:00 (Moscow, East Africa) 3d 1h 30m 25s ago (PAST)
end: Sat Jul 25 2026 8:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 27368471,
    "name": "Mohamed sameh ",
    "email": "mohammedsameh.me@gmail.com",
    "locale": "de",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22914834,
    "phoneNumber": null
  }
]
cancellationReason: it didnt wanna show me 6 but showed me 6:15
signature: {"status":"Signature Valid"}
MEETING_STARTED
z4TSsQ5d_kEXFiX0L_0Vo5nWBS_1v0mql9Q_hCszYSd3_BqxmL7kz_ 7/24/2026, 10:05:21 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ”„ BOOKING_RESCHEDULED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mohamed sameh
start: Sat Jul 25 2026 6:15:00 PM UTC+03:00 (Moscow, East Africa) 3d 1h 30m 25s ago (PAST)
end: Sat Jul 25 2026 8:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mohamed sameh ",
    "email": "mohammedsameh.me@gmail.com",
    "language": {
      "locale": "de"
    },
    "lastName": "sameh",
    "timeZone": "Africa/Cairo",
    "firstName": "Mohamed",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: it didnt wanna show me 6 but showed me 6:15
signature: {"status":"Signature Valid"}
BOOKING_RESCHEDULED
CoQ7n09u_eP4x5mFL_ZniCUhzT_DEI0p5Vy_ZwnF1kO3_6pgP1X1s_ 7/24/2026, 2:53:05 PM
description: ****๐Ÿ“… Demo Session Overview โ€” Full Communication & AI Call Center Platform****

During this demo, we will walk you through a complete end-to-end business communication ecosystem designed to handle all customer interactions in one unified system.

We will cover:

****๐Ÿ“ž Voice Operations (Inbound & Outbound)****

* Live inbound and outbound call handling
* Call routing, transfers, and smart distribution
* Multi-agent handling for sales and support teams
* Scalable setup for any business size

****๐Ÿ“ง Email Communication****

* Centralized email handling system
* Team-based response management
* Automated organization of incoming requests

****๐Ÿ’ฌ Chat & Social Media Integration****

* Live chat system for websites (can be deployed instantly even if not currently available)
* Social media messaging integration (Telegram, Facebook, WhatsApp, and more)
* Unified inbox for all customer conversations across platforms

****๐ŸŽฅ Meeting & Collaboration System****

* Live video meetings for teams and clients
* Screen sharing and structured communication tools
* Recording, transcription, and translation capabilities

****๐ŸŽซ Help Desk & Ticketing System (AI-Enhanced)****

* Full ticket management workflow (create, assign, resolve)
* AI-powered message summarization
* Grammar correction and multilingual translation
* Smart response assistance for faster handling of customer requests

****๐Ÿ‘ฅ Internal Team Communication Suite****

* Real-time team chat and collaboration tools
* Department-based organization (sales, support, operations)
* Internal coordination for faster response times and workflow clarity

****๐Ÿš€ Closing Segment****
We will conclude with a full overview of how all systems connect together into a single streamlined solution that helps businesses:

* Improve customer experience
* Reduce operational costs
* Increase response speed and efficiency
* Scale communication across multiple channels effortlessly

****๐Ÿš€**** [Full List of Features in details so far .......](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: โŒ BOOKING_CANCELLED
title: Demo with Tony M by
start: Sun Aug 02 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 4d 19h 14m 35s to go
end: Sun Aug 02 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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BOOKING_CANCELLED
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description: ****๐Ÿ“… Demo Session Overview โ€” Full Communication & AI Call Center Platform****

During this demo, we will walk you through a complete end-to-end business communication ecosystem designed to handle all customer interactions in one unified system.

We will cover:

****๐Ÿ“ž Voice Operations (Inbound & Outbound)****

* Live inbound and outbound call handling
* Call routing, transfers, and smart distribution
* Multi-agent handling for sales and support teams
* Scalable setup for any business size

****๐Ÿ“ง Email Communication****

* Centralized email handling system
* Team-based response management
* Automated organization of incoming requests

****๐Ÿ’ฌ Chat & Social Media Integration****

* Live chat system for websites (can be deployed instantly even if not currently available)
* Social media messaging integration (Telegram, Facebook, WhatsApp, and more)
* Unified inbox for all customer conversations across platforms

****๐ŸŽฅ Meeting & Collaboration System****

* Live video meetings for teams and clients
* Screen sharing and structured communication tools
* Recording, transcription, and translation capabilities

****๐ŸŽซ Help Desk & Ticketing System (AI-Enhanced)****

* Full ticket management workflow (create, assign, resolve)
* AI-powered message summarization
* Grammar correction and multilingual translation
* Smart response assistance for faster handling of customer requests

****๐Ÿ‘ฅ Internal Team Communication Suite****

* Real-time team chat and collaboration tools
* Department-based organization (sales, support, operations)
* Internal coordination for faster response times and workflow clarity

****๐Ÿš€ Closing Segment****
We will conclude with a full overview of how all systems connect together into a single streamlined solution that helps businesses:

* Improve customer experience
* Reduce operational costs
* Increase response speed and efficiency
* Scale communication across multiple channels effortlessly

****๐Ÿš€**** [Full List of Features in details so far .......](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Demo with Tony M by
start: Sun Aug 02 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 4d 19h 14m 35s to go
end: Sun Aug 02 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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cancellationReason:
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BOOKING_CREATED
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description: ****๐Ÿ“… Demo Session Overview โ€” Full Communication & AI Call Center Platform****

During this demo, we will walk you through a complete end-to-end business communication ecosystem designed to handle all customer interactions in one unified system.

We will cover:

****๐Ÿ“ž Voice Operations (Inbound & Outbound)****

* Live inbound and outbound call handling
* Call routing, transfers, and smart distribution
* Multi-agent handling for sales and support teams
* Scalable setup for any business size

****๐Ÿ“ง Email Communication****

* Centralized email handling system
* Team-based response management
* Automated organization of incoming requests

****๐Ÿ’ฌ Chat & Social Media Integration****

* Live chat system for websites (can be deployed instantly even if not currently available)
* Social media messaging integration (Telegram, Facebook, WhatsApp, and more)
* Unified inbox for all customer conversations across platforms

****๐ŸŽฅ Meeting & Collaboration System****

* Live video meetings for teams and clients
* Screen sharing and structured communication tools
* Recording, transcription, and translation capabilities

****๐ŸŽซ Help Desk & Ticketing System (AI-Enhanced)****

* Full ticket management workflow (create, assign, resolve)
* AI-powered message summarization
* Grammar correction and multilingual translation
* Smart response assistance for faster handling of customer requests

****๐Ÿ‘ฅ Internal Team Communication Suite****

* Real-time team chat and collaboration tools
* Department-based organization (sales, support, operations)
* Internal coordination for faster response times and workflow clarity

****๐Ÿš€ Closing Segment****
We will conclude with a full overview of how all systems connect together into a single streamlined solution that helps businesses:

* Improve customer experience
* Reduce operational costs
* Increase response speed and efficiency
* Scale communication across multiple channels effortlessly

****๐Ÿš€**** [Full List of Features in details so far .......](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: โŒ BOOKING_CANCELLED
title: Demo with Tony M by Haytham Meiz
start: Sun Aug 02 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 4d 19h 14m 35s to go
end: Sun Aug 02 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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cancellationReason: tester
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BOOKING_CANCELLED
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description: ****๐Ÿ“… Demo Session Overview โ€” Full Communication & AI Call Center Platform****

During this demo, we will walk you through a complete end-to-end business communication ecosystem designed to handle all customer interactions in one unified system.

We will cover:

****๐Ÿ“ž Voice Operations (Inbound & Outbound)****

* Live inbound and outbound call handling
* Call routing, transfers, and smart distribution
* Multi-agent handling for sales and support teams
* Scalable setup for any business size

****๐Ÿ“ง Email Communication****

* Centralized email handling system
* Team-based response management
* Automated organization of incoming requests

****๐Ÿ’ฌ Chat & Social Media Integration****

* Live chat system for websites (can be deployed instantly even if not currently available)
* Social media messaging integration (Telegram, Facebook, WhatsApp, and more)
* Unified inbox for all customer conversations across platforms

****๐ŸŽฅ Meeting & Collaboration System****

* Live video meetings for teams and clients
* Screen sharing and structured communication tools
* Recording, transcription, and translation capabilities

****๐ŸŽซ Help Desk & Ticketing System (AI-Enhanced)****

* Full ticket management workflow (create, assign, resolve)
* AI-powered message summarization
* Grammar correction and multilingual translation
* Smart response assistance for faster handling of customer requests

****๐Ÿ‘ฅ Internal Team Communication Suite****

* Real-time team chat and collaboration tools
* Department-based organization (sales, support, operations)
* Internal coordination for faster response times and workflow clarity

****๐Ÿš€ Closing Segment****
We will conclude with a full overview of how all systems connect together into a single streamlined solution that helps businesses:

* Improve customer experience
* Reduce operational costs
* Increase response speed and efficiency
* Scale communication across multiple channels effortlessly

****๐Ÿš€**** [Full List of Features in details so far .......](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Demo with Tony M by Haytham Meiz
start: Sun Aug 02 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 4d 19h 14m 35s to go
end: Sun Aug 02 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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cancellationReason:
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BOOKING_CREATED
YIlaMzE0_TmI4j3eH_mOyBEvHn_fX11inzL_BtxSGkIb_WiZQ1dX4_ 7/24/2026, 2:39:14 PM
description: ****๐Ÿ“… Demo Session Overview โ€” Full Communication & AI Call Center Platform****

During this demo, we will walk you through a complete end-to-end business communication ecosystem designed to handle all customer interactions in one unified system.

We will cover:

****๐Ÿ“ž Voice Operations (Inbound & Outbound)****

* Live inbound and outbound call handling
* Call routing, transfers, and smart distribution
* Multi-agent handling for sales and support teams
* Scalable setup for any business size

****๐Ÿ“ง Email Communication****

* Centralized email handling system
* Team-based response management
* Automated organization of incoming requests

****๐Ÿ’ฌ Chat & Social Media Integration****

* Live chat system for websites (can be deployed instantly even if not currently available)
* Social media messaging integration (Telegram, Facebook, WhatsApp, and more)
* Unified inbox for all customer conversations across platforms

****๐ŸŽฅ Meeting & Collaboration System****

* Live video meetings for teams and clients
* Screen sharing and structured communication tools
* Recording, transcription, and translation capabilities

****๐ŸŽซ Help Desk & Ticketing System (AI-Enhanced)****

* Full ticket management workflow (create, assign, resolve)
* AI-powered message summarization
* Grammar correction and multilingual translation
* Smart response assistance for faster handling of customer requests

****๐Ÿ‘ฅ Internal Team Communication Suite****

* Real-time team chat and collaboration tools
* Department-based organization (sales, support, operations)
* Internal coordination for faster response times and workflow clarity

****๐Ÿš€ Closing Segment****
We will conclude with a full overview of how all systems connect together into a single streamlined solution that helps businesses:

* Improve customer experience
* Reduce operational costs
* Increase response speed and efficiency
* Scale communication across multiple channels effortlessly

****๐Ÿš€**** [Full List of Features in details so far .......](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: โŒ BOOKING_CANCELLED
title: Demo with Tony Man by
start: Sun Aug 02 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 4d 19h 14m 35s to go
end: Sun Aug 02 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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BOOKING_CANCELLED
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description: ****๐Ÿ“… Demo Session Overview โ€” Full Communication & AI Call Center Platform****

During this demo, we will walk you through a complete end-to-end business communication ecosystem designed to handle all customer interactions in one unified system.

We will cover:

****๐Ÿ“ž Voice Operations (Inbound & Outbound)****

* Live inbound and outbound call handling
* Call routing, transfers, and smart distribution
* Multi-agent handling for sales and support teams
* Scalable setup for any business size

****๐Ÿ“ง Email Communication****

* Centralized email handling system
* Team-based response management
* Automated organization of incoming requests

****๐Ÿ’ฌ Chat & Social Media Integration****

* Live chat system for websites (can be deployed instantly even if not currently available)
* Social media messaging integration (Telegram, Facebook, WhatsApp, and more)
* Unified inbox for all customer conversations across platforms

****๐ŸŽฅ Meeting & Collaboration System****

* Live video meetings for teams and clients
* Screen sharing and structured communication tools
* Recording, transcription, and translation capabilities

****๐ŸŽซ Help Desk & Ticketing System (AI-Enhanced)****

* Full ticket management workflow (create, assign, resolve)
* AI-powered message summarization
* Grammar correction and multilingual translation
* Smart response assistance for faster handling of customer requests

****๐Ÿ‘ฅ Internal Team Communication Suite****

* Real-time team chat and collaboration tools
* Department-based organization (sales, support, operations)
* Internal coordination for faster response times and workflow clarity

****๐Ÿš€ Closing Segment****
We will conclude with a full overview of how all systems connect together into a single streamlined solution that helps businesses:

* Improve customer experience
* Reduce operational costs
* Increase response speed and efficiency
* Scale communication across multiple channels effortlessly

****๐Ÿš€**** [Full List of Features in details so far .......](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Demo with Tony Man by
start: Sun Aug 02 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 4d 19h 14m 35s to go
end: Sun Aug 02 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa)
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BOOKING_CREATED
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description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Zeina
start: Thu Jul 23 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 5d 2h 45m 25s ago (PAST)
end: Thu Jul 23 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
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cancellationReason: booked an appointment , confirmed it not to show at the end ?!?!?! and couldnt cancel all together from the link in the email ?!?!?!?!?! BL !!
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BOOKING_CANCELLED
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description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Haitham
start: Mon Jul 27 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 21h 15m 25s ago (PAST)
end: Mon Jul 27 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
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BOOKING_CREATED
ljYx1ywp_Z3G7868B_fkHDvt9X_EGzgOOkn_0YXEs394_uQnqyIqW_ 7/23/2026, 4:10:33 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Noha Nader
start: Thu Jul 23 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 5d 3h 45m 25s ago (PAST)
end: Thu Jul 23 2026 4:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
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  {
    "name": "Noha Nader",
    "email": "nohanaderrr@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Nader",
    "timeZone": "Africa/Cairo",
    "firstName": "Noha",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: sent the voice note and booked an appointment not to show up ?!?!?! couldnt cancel all together from the link in the email ?!?!?!?! BL !!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
ZWbsV243_BI9wYX08_tpoQlkR2_lwiuarCn_rAIyh1ZN_atN3oefP_ 7/23/2026, 4:05:33 PM
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title: Interview @ Support R Us with Noha Nader
start: Thu Jul 23 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 5d 3h 45m 25s ago (PAST)
end: Thu Jul 23 2026 4:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Alaa Naguib
start: Thu Jul 23 2026 2:00:00 PM UTC+03:00 (Moscow, East Africa) 5d 5h 45m 25s ago (PAST)
end: Thu Jul 23 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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  "username": "supportrus",
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  {
    "name": "Alaa Naguib",
    "email": "alaanaguib70@gmail.com",
    "language": {
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    "lastName": "Naguib",
    "timeZone": "Africa/Cairo",
    "firstName": "Alaa",
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cancellationReason: no show !!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
habgYOW8_atDh40OP_pRtuqdVp_Uf34SjgG_Iwf2fnwB_y2Ye3LkF_ 7/23/2026, 2:00:05 PM
description: I will do my best to live up to your expectations
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Alaa Naguib
start: Thu Jul 23 2026 2:00:00 PM UTC+03:00 (Moscow, East Africa) 5d 5h 45m 25s ago (PAST)
end: Thu Jul 23 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa)
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MEETING_STARTED
xjmSjVEj_gylarao3_lknvpO0H_kepQL7RH_vLoOkh0O_l5FD2BIq_ 7/23/2026, 1:13:01 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mohamed sameh
start: Sat Jul 25 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 3d 4h 45m 25s ago (PAST)
end: Sat Jul 25 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
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  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
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attendees:
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  {
    "name": "Mohamed sameh ",
    "email": "mohammedsameh.me@gmail.com",
    "language": {
      "locale": "de"
    },
    "lastName": "sameh",
    "timeZone": "Africa/Cairo",
    "firstName": "Mohamed",
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cancellationReason:
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BOOKING_CREATED
fhSzyLEX_0TDQtOER_DyNLcx9e_R86w16Ys_qUEkSft9_0ALfuHEs_ 7/23/2026, 8:11:14 AM
description: ****๐Ÿ“… Demo Session Overview โ€” Full Communication & AI Call Center Platform****

During this demo, we will walk you through a complete end-to-end business communication ecosystem designed to handle all customer interactions in one unified system.

We will cover:

****๐Ÿ“ž Voice Operations (Inbound & Outbound)****

* Live inbound and outbound call handling
* Call routing, transfers, and smart distribution
* Multi-agent handling for sales and support teams
* Scalable setup for any business size

****๐Ÿ“ง Email Communication****

* Centralized email handling system
* Team-based response management
* Automated organization of incoming requests

****๐Ÿ’ฌ Chat & Social Media Integration****

* Live chat system for websites (can be deployed instantly even if not currently available)
* Social media messaging integration (Telegram, Facebook, WhatsApp, and more)
* Unified inbox for all customer conversations across platforms

****๐ŸŽฅ Meeting & Collaboration System****

* Live video meetings for teams and clients
* Screen sharing and structured communication tools
* Recording, transcription, and translation capabilities

****๐ŸŽซ Help Desk & Ticketing System (AI-Enhanced)****

* Full ticket management workflow (create, assign, resolve)
* AI-powered message summarization
* Grammar correction and multilingual translation
* Smart response assistance for faster handling of customer requests

****๐Ÿ‘ฅ Internal Team Communication Suite****

* Real-time team chat and collaboration tools
* Department-based organization (sales, support, operations)
* Internal coordination for faster response times and workflow clarity

****๐Ÿš€ Closing Segment****
We will conclude with a full overview of how all systems connect together into a single streamlined solution that helps businesses:

* Improve customer experience
* Reduce operational costs
* Increase response speed and efficiency
* Scale communication across multiple channels effortlessly

****๐Ÿš€**** [Full List of Features in details so far .......](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Demo with Matt Hetlage by Rand Q
start: Tue Jul 28 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 3h 45m 25s ago (PAST)
end: Tue Jul 28 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
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  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
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  {
    "name": "Matt Hetlage",
    "email": "matthewhetlage@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Hetlage",
    "timeZone": "America/Los_Angeles",
    "firstName": "Matt",
    "utcOffset": -420,
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  }
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cancellationReason:
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BOOKING_CREATED
MupN5kLr_syx0u8SL_ABCnxGDV_T0tbfRpm_55o2hsqL_ksP4e6EB_ 7/21/2026, 4:15:07 PM
description: I have experience in sales and callโ€‘center roles, including three months at POSCX in solar and medical alert campaigns, plus doorโ€‘toโ€‘door sales and teaching that strengthened my communication and active listening skills. Iโ€™m confident in building client relationships, handling objections, and adapting my approach. Iโ€™m excited about Support R Us because of its multiโ€‘channel support, growth opportunities, and focus on real conversations with business owners values that align with my skills and career goals.
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us with Eyad Elakkad
start: Tue Jul 21 2026 3:30:00 PM UTC+03:00 (Moscow, East Africa) 7d 4h 15m 25s ago (PAST)
end: Tue Jul 21 2026 4:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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  "name": "Support R US",
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  "username": "supportrus",
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    "id": 27047547,
    "name": "Eyad Elakkad",
    "email": "eyadel3kkad@gmail.com",
    "locale": "en",
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    "timeZone": "Africa/Cairo",
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cancellationReason:
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MEETING_ENDED
in9iTxdA_D0uNTHoH_kzyAtcuX_2wIDZ8d1_fBfhf3EZ_lMR8uBkZ_ 7/21/2026, 3:30:08 PM
description: I have experience in sales and callโ€‘center roles, including three months at POSCX in solar and medical alert campaigns, plus doorโ€‘toโ€‘door sales and teaching that strengthened my communication and active listening skills. Iโ€™m confident in building client relationships, handling objections, and adapting my approach. Iโ€™m excited about Support R Us because of its multiโ€‘channel support, growth opportunities, and focus on real conversations with business owners values that align with my skills and career goals.
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Eyad Elakkad
start: Tue Jul 21 2026 3:30:00 PM UTC+03:00 (Moscow, East Africa) 7d 4h 15m 25s ago (PAST)
end: Tue Jul 21 2026 4:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
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    "email": "eyadel3kkad@gmail.com",
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cancellationReason:
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MEETING_STARTED
nnoDnOHV_Ed2qcH7U_3uhamuy9_Z0qcBm4C_zOfUc0Lu_cUk8ql6M_ 7/21/2026, 10:57:50 AM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Noha Nader
start: Thu Jul 23 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 5d 3h 45m 25s ago (PAST)
end: Thu Jul 23 2026 4:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Noha Nader",
    "email": "nohanaderrr@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Nader",
    "timeZone": "Africa/Cairo",
    "firstName": "Noha",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
XmtRxoNI_noZmM0iG_ZNQjOkmR_iDtFOLfZ_6ZUxHAnD_EMCmZtya_ 7/21/2026, 1:11:20 AM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Alaa Naguib
start: Thu Jul 23 2026 2:00:00 PM UTC+03:00 (Moscow, East Africa) 5d 5h 45m 25s ago (PAST)
end: Thu Jul 23 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Alaa Naguib",
    "email": "alaanaguib70@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Naguib",
    "timeZone": "Africa/Cairo",
    "firstName": "Alaa",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
yjsZDLpy_EuWrF2aE_ZndUbnLp_umrPEPLi_egkzqhvT_bgyS6x4H_ 7/21/2026, 1:00:11 AM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mohammed sameh
start: Mon Jul 20 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 7d 20h 45m 25s ago (PAST)
end: Tue Jul 21 2026 1:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
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}
attendees:
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  {
    "id": 27042177,
    "name": "Mohammed sameh",
    "email": "mohammedsameh.me@gmail.com",
    "locale": "de",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22632182,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
YBXrjdsP_r3zMUvLv_22rLOCuX_dtS14XBE_VGPZc0Ll_ZvjRepIH_ 7/20/2026, 11:00:09 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mohammed sameh
start: Mon Jul 20 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 7d 20h 45m 25s ago (PAST)
end: Tue Jul 21 2026 1:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
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  {
    "id": 27042177,
    "name": "Mohammed sameh",
    "email": "mohammedsameh.me@gmail.com",
    "locale": "de",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22632182,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
UIREYMFl_MM4TYMCD_95uk6Wnl_BqikV52s_gBdNDygB_zg2Uh8vY_ 7/20/2026, 9:06:54 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Zeina
start: Thu Jul 23 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 5d 2h 45m 25s ago (PAST)
end: Thu Jul 23 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Zeina ",
    "email": "zeinamohammed78@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Zeina",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
v7r3WT9h_CPp2Zqig_ollz7ovd_kZFPlXMG_3wPuUZrd_1O4PVoUY_ 7/20/2026, 5:05:10 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Omnia Kamal
start: Mon Jul 20 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 8d 2h 45m 25s ago (PAST)
end: Mon Jul 20 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Omnia Kamal",
    "email": "omniasiddig049@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Kamal",
    "timeZone": "Africa/Cairo",
    "firstName": "Omnia",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: so u knew how to reschedule the appointment before, but dont know how to cancel it if u not showing up ? Super disrespectful !! u think ur time is ONLY important but not others ? i need ppl who are serious for the job, not here to waste my time !!!!!! Well thanx for ur time anyways !!!!!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
a6cAY7PY_vzEvBotz_uelN8yVQ_5VXmo54o_NrpDSLRQ_IWUv3cIc_ 7/20/2026, 5:02:06 PM
metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Mon Jul 20 2026 5:02:04 PM UTC+03:00 (Moscow, East Africa) 8d 2h 43m 20s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "omniasiddig049@gmail.com",
    "noShow": true
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_NO_SHOW_UPDATED
BSz3udZR_N6ALv6jj_C4H4qzkr_fFcdvNTO_c93zN6R7_TblmBgSQ_ 7/20/2026, 5:00:09 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Omnia Kamal
start: Mon Jul 20 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 8d 2h 45m 25s ago (PAST)
end: Mon Jul 20 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 27048295,
    "name": "Omnia Kamal",
    "email": "omniasiddig049@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22637585,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
92GUrZCO_xTsB77FE_Xx2rczWQ_qbILRczr_E1acU1Xm_cn4dxWD1_ 7/18/2026, 5:54:28 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ”„ BOOKING_RESCHEDULED
title: Interview @ Support R Us with Omnia Kamal
start: Mon Jul 20 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 8d 2h 45m 25s ago (PAST)
end: Mon Jul 20 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Omnia Kamal",
    "email": "omniasiddig049@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Kamal",
    "timeZone": "Africa/Cairo",
    "firstName": "Omnia",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_RESCHEDULED
NjfRYHbO_SLWjBLeq_o9DT9To5_6iU8DS0T_YnDef3qj_bmFCGN47_ 7/18/2026, 5:20:34 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Eyad Elakkad
start: Tue Jul 21 2026 3:30:00 PM UTC+03:00 (Moscow, East Africa) 7d 4h 15m 25s ago (PAST)
end: Tue Jul 21 2026 4:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Eyad Elakkad",
    "email": "eyadel3kkad@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Elakkad",
    "timeZone": "Africa/Cairo",
    "firstName": "Eyad",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
xdPInkGf_pEhaow5o_0iiu8qGU_5YQB2qqO_mU8DPUqM_VSwGPYqh_ 7/18/2026, 12:29:00 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mohammed sameh
start: Mon Jul 20 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 7d 20h 45m 25s ago (PAST)
end: Tue Jul 21 2026 1:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mohammed sameh",
    "email": "mohammedsameh.me@gmail.com",
    "language": {
      "locale": "de"
    },
    "lastName": "sameh",
    "timeZone": "Africa/Cairo",
    "firstName": "Mohammed",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
9PxWkaRG_qzgBGmw8_GlBfrIri_F0cqqX4x_sD2dQGMY_HpkMtzlP_ 7/18/2026, 1:00:02 AM
description: This is the latest update instead of 16th Juli.
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mohammed sameh
start: Fri Jul 17 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 10d 20h 45m 25s ago (PAST)
end: Sat Jul 18 2026 1:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26909826,
    "name": "Mohammed sameh",
    "email": "mohammedsameh.me@gmail.com",
    "locale": "de",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22517905,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
cOLP7Gdq_6V0QMkU6_4cWokSPS_bZSidiQa_dljTMRYh_7hm9O980_ 7/17/2026, 11:00:03 PM
description: This is the latest update instead of 16th Juli.
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mohammed sameh
start: Fri Jul 17 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 10d 20h 45m 25s ago (PAST)
end: Sat Jul 18 2026 1:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26909826,
    "name": "Mohammed sameh",
    "email": "mohammedsameh.me@gmail.com",
    "locale": "de",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22517905,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
4SAYcPUo_ryYN2Rmc_Mx7I1mTC_0GHnx7mL_fFRTVTwO_8lpnUF1h_ 7/17/2026, 4:45:01 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us with haya
start: Fri Jul 17 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 11d 3h 45m 25s ago (PAST)
end: Fri Jul 17 2026 4:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26611246,
    "name": "haya",
    "email": "hayaessamali9@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22260965,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
0pkzW5fX_CkkVII3q_rpw2rLYE_eZ76gBth_MGwQvF4q_WP3ugvgC_ 7/17/2026, 4:04:37 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with haya
start: Fri Jul 17 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 11d 3h 45m 25s ago (PAST)
end: Fri Jul 17 2026 4:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
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  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
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    "name": "haya",
    "email": "hayaessamali9@gmail.com",
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cancellationReason: not sure on whats the point of booking an appointment not to show up for, last time u had issues with ur internet and now no show ?!?!?! i need ppl who are serious about the job and dont seem like u are !! Thanks for wasting my time !!!!!
signature: {"status":"Signature Valid"}
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title:
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end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
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start: Fri Jul 17 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 11d 3h 45m 25s ago (PAST)
end: Fri Jul 17 2026 4:45:00 PM UTC+03:00 (Moscow, East Africa)
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cancellationReason:
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MEETING_STARTED
yaCNIzDM_ChkmAoBY_nMAcnA0c_zWMkMfPD_aQuidU7k_sVs7dU9z_ 7/17/2026, 3:50:35 AM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Omnia Kamal
start: Sat Jul 18 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 9d 21h 15m 25s ago (PAST)
end: Sat Jul 18 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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  "name": "Support R US",
  "email": "support.hr@ishopper.info",
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  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
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    "name": "Omnia Kamal",
    "email": "omniasiddig049@gmail.com",
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    "lastName": "Kamal",
    "timeZone": "Africa/Cairo",
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cancellationReason:
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BOOKING_CREATED
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description: I hope the training yields effective and fruitful results.
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Alaa Naguib
start: Thu Jul 16 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 12d 3h 45m 25s ago (PAST)
end: Thu Jul 16 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa)
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    "id": 26842615,
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cancellationReason: I hope the training outcome is effective and fruitful
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description: I hope the training yields effective and fruitful results.
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Alaa Naguib
start: Thu Jul 16 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 12d 3h 45m 25s ago (PAST)
end: Thu Jul 16 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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attendees:
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cancellationReason: I hope the training outcome is effective and fruitful
signature: {"status":"Signature Valid"}
MEETING_STARTED
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mohammed sameh
start: Thu Jul 16 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 11d 20h 45m 25s ago (PAST)
end: Fri Jul 17 2026 1:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
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  "name": "Support R US",
  "email": "support.hr@ishopper.info",
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  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
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    "name": "Mohammed sameh",
    "email": "mohammedsameh.me@gmail.com",
    "language": {
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    "timeZone": "Africa/Cairo",
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]
cancellationReason: duplicate training tomorrow @ 11 PM
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
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description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us with Marah Soleman
start: Thu Jul 16 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa) 12d 19h 45m 25s ago (PAST)
end: Thu Jul 16 2026 12:45:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
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triggerEvent: AFTER_GUESTS_CAL_VIDEO_NO_SHOW
title: Interview @ Support R Us with Marah Soleman
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mohammed sameh
start: Fri Jul 17 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 10d 20h 45m 25s ago (PAST)
end: Sat Jul 18 2026 1:00:00 AM UTC+03:00 (Moscow, East Africa)
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mohammed sameh
start: Thu Jul 16 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 11d 20h 45m 25s ago (PAST)
end: Fri Jul 17 2026 1:00:00 AM UTC+03:00 (Moscow, East Africa)
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description: Updated
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description: Updated
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triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Mohammed sameh
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end: Wed Jul 15 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
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MEETING_STARTED
s2WY07AD_yUPf9MvN_uN4Dqv7I_AGw9rya9_gAVH4QWd_YtTekZWo_ 7/15/2026, 4:00:09 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Kushal Dey
start: Wed Jul 15 2026 2:00:00 PM UTC+03:00 (Moscow, East Africa) 13d 5h 45m 25s ago (PAST)
end: Wed Jul 15 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
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  {
    "id": 26809533,
    "name": "Kushal Dey ",
    "email": "kushaldwork@icloud.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Asia/Calcutta",
    "bookingId": 22431809,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
RjFogzpC_06Q3QePf_z2mnYMEQ_qcakQv2x_dn1rmkdD_bD4N0HQO_ 7/15/2026, 2:23:00 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Marah Soleman
start: Thu Jul 16 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa) 12d 19h 45m 25s ago (PAST)
end: Thu Jul 16 2026 12:45:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Marah Soleman ",
    "email": "marahsoleman108@gmail.com",
    "language": {
      "locale": "ar"
    },
    "lastName": "Soleman",
    "timeZone": "Asia/Damascus",
    "firstName": "Marah",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
Wz76RoAe_YLp51smN_NCFTHcxA_acGTl5mg_SB3UZTl9_vC89ausS_ 7/15/2026, 2:00:08 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Kushal Dey
start: Wed Jul 15 2026 2:00:00 PM UTC+03:00 (Moscow, East Africa) 13d 5h 45m 25s ago (PAST)
end: Wed Jul 15 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26809533,
    "name": "Kushal Dey ",
    "email": "kushaldwork@icloud.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Asia/Calcutta",
    "bookingId": 22431809,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
V7wTTmOS_wIrnRwmn_aDvhekvr_atAGBWq1_I727Mw5Q_hh5xa8v0_ 7/14/2026, 11:15:01 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us with Moamen
start: Tue Jul 14 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 13d 21h 15m 25s ago (PAST)
end: Tue Jul 14 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26838408,
    "name": "Moamen",
    "email": "Moamenideal@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22456379,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
5vTsILjh_ToClrZbe_b4PXcsgj_qHxBvnd5_zEEg1ISw_wyWqV8kO_ 7/14/2026, 10:30:04 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Moamen
start: Tue Jul 14 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 13d 21h 15m 25s ago (PAST)
end: Tue Jul 14 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26838408,
    "name": "Moamen",
    "email": "Moamenideal@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22456379,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
AB4xCNp5_BjAcgxOx_Yk3qjp3g_VO04BykD_moI9cYGA_MfTQk532_ 7/14/2026, 7:58:51 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ”„ BOOKING_RESCHEDULED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Alaa Naguib
start: Thu Jul 16 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 12d 3h 45m 25s ago (PAST)
end: Thu Jul 16 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Alaa Naguib",
    "email": "alaanaguib70@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Naguib",
    "timeZone": "Africa/Cairo",
    "firstName": "Alaa",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: I hope the training outcome is effective and fruitful
signature: {"status":"Signature Valid"}
BOOKING_RESCHEDULED
5v11NyWm_VkwiLpql_9X7Z5pN9_t0vkV3oF_cUGMhZR3_WpZQBk1r_ 7/14/2026, 7:44:23 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Alaa Naguib
start: Wed Jul 15 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 12d 20h 45m 25s ago (PAST)
end: Thu Jul 16 2026 1:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Alaa Naguib",
    "email": "alaanaguib70@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Naguib",
    "timeZone": "Africa/Cairo",
    "firstName": "Alaa",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
rL5vorrh_hb708kWh_AGp6zOEe_PNhFSkLr_yx113uim_twU7563I_ 7/14/2026, 6:55:58 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Moamen
start: Tue Jul 14 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 13d 21h 15m 25s ago (PAST)
end: Tue Jul 14 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Moamen",
    "email": "Moamenideal@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Moamen",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
QI2aEmY8_8iiI0zwj_mqe5DeYz_WpVOdT3T_GA13CW7n_GHd3qIkc_ 7/14/2026, 5:04:00 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Alaa Naguib
start: Tue Jul 14 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 14d 2h 45m 25s ago (PAST)
end: Tue Jul 14 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Alaa Naguib",
    "email": "alaanaguib70@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Naguib",
    "timeZone": "Africa/Cairo",
    "firstName": "Alaa",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: No show !!!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
GAac1TOd_GaIgkwpX_GQ6fRtdR_x9Yqqe5X_rIiHBRaa_kokLAAlj_ 7/14/2026, 5:00:14 PM
description: I'll do my best to be accepted
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Alaa Naguib
start: Tue Jul 14 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 14d 2h 45m 25s ago (PAST)
end: Tue Jul 14 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26788875,
    "name": "Alaa Naguib",
    "email": "alaanaguib70@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22414035,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
DkP718I6_en1byRET_07xWNUI2_6e85e6Ya_3zRWlXhL_1jL3nRhR_ 7/14/2026, 7:45:43 AM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Kushal Dey
start: Wed Jul 15 2026 2:00:00 PM UTC+03:00 (Moscow, East Africa) 13d 5h 45m 25s ago (PAST)
end: Wed Jul 15 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Kushal Dey ",
    "email": "kushaldwork@icloud.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Dey",
    "timeZone": "Asia/Calcutta",
    "firstName": "Kushal",
    "utcOffset": 330,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
r5i5rd5V_Lzgekmg6_552WHpqa_vPqTxB1z_F30iLpy9_7HUo2e0z_ 7/13/2026, 11:15:12 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us with Alfred Appenteng
start: Mon Jul 13 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 14d 21h 15m 25s ago (PAST)
end: Mon Jul 13 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26774055,
    "name": "Alfred Appenteng",
    "email": "alfrediverson461@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Sao_Tome",
    "bookingId": 22401255,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
N8wwf6qf_uUSzGa78_L4A7rfdL_ZifiNwkB_XSk9Ls5b_kX6P7xhQ_ 7/13/2026, 10:30:05 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Alfred Appenteng
start: Mon Jul 13 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 14d 21h 15m 25s ago (PAST)
end: Mon Jul 13 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26774055,
    "name": "Alfred Appenteng",
    "email": "alfrediverson461@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Sao_Tome",
    "bookingId": 22401255,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
euktD5vO_MDr2CTcP_FtgXVnya_eNeZd9NB_Yc9n3vPa_a52lkI5t_ 7/13/2026, 10:03:16 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Alaa Naguib
start: Tue Jul 14 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 14d 2h 45m 25s ago (PAST)
end: Tue Jul 14 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Alaa Naguib",
    "email": "alaanaguib70@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Naguib",
    "timeZone": "Africa/Cairo",
    "firstName": "Alaa",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
yLtq44uY_zeXHcBa0_7oI7SALI_sHZdfn7S_oV506iZk_yQdiZEWx_ 7/13/2026, 6:22:06 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Alfred Appenteng
start: Mon Jul 13 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 14d 21h 15m 25s ago (PAST)
end: Mon Jul 13 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Alfred Appenteng",
    "email": "alfrediverson461@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Appenteng",
    "timeZone": "Africa/Sao_Tome",
    "firstName": "Alfred",
    "utcOffset": 0,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
sxWnxDIU_QlkU9n67_sTHZ0Vcw_he2MNYID_lcYzZZHn_F5cDIATj_ 7/13/2026, 3:00:09 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Brain Storming with Haytham and Zainab Amjad
start: Mon Jul 13 2026 2:00:00 PM UTC+03:00 (Moscow, East Africa) 15d 5h 45m 25s ago (PAST)
end: Mon Jul 13 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26735038,
    "name": "Zainab Amjad",
    "email": "zainab.amjad@globaleasyhire.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Asia/Karachi",
    "bookingId": 22367264,
    "phoneNumber": null
  },
  {
    "id": 26735039,
    "name": "",
    "email": "faeez.younas@globaleasyhire.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Asia/Karachi",
    "bookingId": 22367264,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
Yk0qY1Ga_58S0YzCX_jOBCQb5x_QQDHGqvM_Erv1cnja_k7aSmgED_ 7/13/2026, 2:39:29 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Hossam Ahmed
start: Mon Jul 13 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 14d 21h 15m 25s ago (PAST)
end: Mon Jul 13 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Hossam Ahmed",
    "email": "hossamahmed5768@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Ahmed",
    "timeZone": "Africa/Cairo",
    "firstName": "Hossam",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: doesnt want to continue
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
7ZdfnLtR_GoRzTvcU_G7zHRBC2_6pP7YQcA_HkdEbw8I_nIfyrmck_ 7/13/2026, 2:00:05 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Brain Storming with Haytham and Zainab Amjad
start: Mon Jul 13 2026 2:00:00 PM UTC+03:00 (Moscow, East Africa) 15d 5h 45m 25s ago (PAST)
end: Mon Jul 13 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26735038,
    "name": "Zainab Amjad",
    "email": "zainab.amjad@globaleasyhire.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Asia/Karachi",
    "bookingId": 22367264,
    "phoneNumber": null
  },
  {
    "id": 26735039,
    "name": "",
    "email": "faeez.younas@globaleasyhire.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Asia/Karachi",
    "bookingId": 22367264,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
GevG9ubs_UVvqhbOo_0HMLGbvb_LRGZErtA_pFczI9Ei_e74YrXqo_ 7/13/2026, 1:45:01 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us with Ganna ashraf
start: Mon Jul 13 2026 1:00:00 PM UTC+03:00 (Moscow, East Africa) 15d 6h 45m 25s ago (PAST)
end: Mon Jul 13 2026 1:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26710912,
    "name": "Ganna ashraf ",
    "email": "ganna.achraf@yahoo.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22345901,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
xg6GycWq_lbErg7Bx_y5xWGkpa_NdA9k5Bg_TZ6NXOUt_OCd01C0w_ 7/13/2026, 1:00:06 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Ganna ashraf
start: Mon Jul 13 2026 1:00:00 PM UTC+03:00 (Moscow, East Africa) 15d 6h 45m 25s ago (PAST)
end: Mon Jul 13 2026 1:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26710912,
    "name": "Ganna ashraf ",
    "email": "ganna.achraf@yahoo.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22345901,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
TUWiFVv3_LGxoDIX7_niqqemqQ_VqI0Vd2x_9NruFyZj_eX0Dr0yF_ 7/13/2026, 12:16:16 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Mohammed sameh
start: Wed Jul 15 2026 2:00:00 PM UTC+03:00 (Moscow, East Africa) 13d 5h 45m 25s ago (PAST)
end: Wed Jul 15 2026 2:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mohammed sameh",
    "email": "mohammedsameh.me@gmail.com",
    "language": {
      "locale": "de"
    },
    "lastName": "sameh",
    "timeZone": "Africa/Cairo",
    "firstName": "Mohammed",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: duplicate meeting @ 5 PM on Wednesday, July 15, 2026
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
cVHmnC4r_4pfranHr_jXAyQoPQ_GMGvxTH1_G2R5HGSq_i2YVk2UP_ 7/13/2026, 11:54:13 AM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Mohamed sameh
start: Mon Jul 13 2026 3:30:00 PM UTC+03:00 (Moscow, East Africa) 15d 4h 15m 25s ago (PAST)
end: Mon Jul 13 2026 4:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mohamed sameh ",
    "email": "mohammedsameh.me@gmail.com",
    "language": {
      "locale": "de"
    },
    "lastName": "sameh",
    "timeZone": "Africa/Cairo",
    "firstName": "Mohamed",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: he scheduled another meeting on Wednesday, July 15, 2026, 5:00 PM this is a duplicate
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
l3DR6ka8_w7Xur71O_EVsWMCl0_PG1SR1bW_H43sxopR_jMyPDLtl_ 7/13/2026, 11:31:29 AM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Mohammed sameh
start: Wed Jul 15 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 13d 2h 45m 25s ago (PAST)
end: Wed Jul 15 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mohammed sameh",
    "email": "mohammedsameh.me@gmail.com",
    "language": {
      "locale": "de"
    },
    "lastName": "sameh",
    "timeZone": "Africa/Cairo",
    "firstName": "Mohammed",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
sjTRgahs_MfeSyoFj_zonO0kEV_uMMwi9rI_kg8Wa26c_qgwf6bpc_ 7/12/2026, 11:33:36 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Amr fared
start: Sun Jul 12 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 15d 20h 30m 25s ago (PAST)
end: Mon Jul 13 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Amr fared ",
    "email": "faredamr456@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "fared",
    "timeZone": "Africa/Cairo",
    "firstName": "Amr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: cant speak or even understand english !!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
mmAiwOg6_XqkmkWR8_fGxPrazY_Y8wAV5eU_yU9WIx7G_m0DBQjLC_ 7/12/2026, 11:15:01 PM
description: I'm excited to join your team, gain new experience, and develop my skills
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Amr fared
start: Sun Jul 12 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 15d 20h 30m 25s ago (PAST)
end: Mon Jul 13 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26707394,
    "name": "Amr fared ",
    "email": "faredamr456@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22342801,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
GOgQiPN0_C8ViQ3Rf_u2WXr7XF_2Efri5rk_i9RWAQYc_k4tLBc55_ 7/12/2026, 10:43:32 PM
description: Brainstorming
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Brain Storming with Haytham and Zainab Amjad
start: Mon Jul 13 2026 2:00:00 PM UTC+03:00 (Moscow, East Africa) 15d 5h 45m 25s ago (PAST)
end: Mon Jul 13 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Zainab Amjad",
    "email": "zainab.amjad@globaleasyhire.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Amjad",
    "timeZone": "Asia/Karachi",
    "firstName": "Zainab",
    "utcOffset": 300,
    "bookingSeat": null,
    "phoneNumber": null
  },
  {
    "name": "",
    "email": "faeez.younas@globaleasyhire.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Asia/Karachi",
    "firstName": "",
    "utcOffset": 300,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
917h2xvl_5r1VIWOL_c9MQrfqE_mvse1FgX_5XiVTY2O_dAQREk87_ 7/12/2026, 10:36:03 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Asmaa
start: Sun Jul 12 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 15d 21h 15m 25s ago (PAST)
end: Sun Jul 12 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Asmaa",
    "email": "asmaanour446@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Asmaa",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: booked an appointment , confirmed it not to show at the end ?!?!?! really ? and couldnt cancel all together from the link in the email !! i hate ppl who wanna waste my time BL !!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
LIG0Db90_OQmmW088_34oonkPs_eNNTvfeN_lSlqc4DL_UFjUxVl0_ 7/12/2026, 10:35:47 PM
metadata:
description:
videoCallUrl:
triggerEvent: AFTER_GUESTS_CAL_VIDEO_NO_SHOW
title: Interview @ Support R Us with Asmaa
start: Sun Jul 12 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 15d 21h 15m 25s ago (PAST)
end: Sun Jul 12 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
"Support R US"
attendees:
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  {
    "id": 26700765,
    "name": "Asmaa",
    "email": "asmaanour446@gmail.com",
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    "noShow": true,
    "timeZone": "Africa/Cairo",
    "bookingId": 22337136,
    "createdAt": "2026-07-11T12:19:30.392Z",
    "phoneNumber": null
  }
]
cancellationReason: Guest didn't join the call or didn't join before 2026-07-12 19:35:00 +00:00
signature: {"status":"Signature Valid"}
AFTER_GUESTS_CAL_VIDEO_NO_SHOW
1DLOaFYe_LqkabEah_xwYfeeOL_Q9NryZGg_BVr2i5b9_p0eEmIux_ 7/12/2026, 10:30:06 PM
description: Thanks
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Asmaa
start: Sun Jul 12 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 15d 21h 15m 25s ago (PAST)
end: Sun Jul 12 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
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  {
    "id": 26700765,
    "name": "Asmaa",
    "email": "asmaanour446@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22337136,
    "phoneNumber": null
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]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
ZHYWlky0_4NM0svGD_W1n03Gqc_j7OhkfRZ_4uNkquc4_ZIOEalaU_ 7/12/2026, 2:50:19 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Mohammed sameh
start: Wed Jul 15 2026 2:00:00 PM UTC+03:00 (Moscow, East Africa) 13d 5h 45m 25s ago (PAST)
end: Wed Jul 15 2026 2:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mohammed sameh",
    "email": "mohammedsameh.me@gmail.com",
    "language": {
      "locale": "de"
    },
    "lastName": "sameh",
    "timeZone": "Africa/Cairo",
    "firstName": "Mohammed",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
EzAhYkpi_Bygcc8Hz_OxemAkBl_0byC6Zqr_GId5nLnD_AF3Wxszh_ 7/12/2026, 2:48:11 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Hossam Ahmed
start: Mon Jul 13 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 14d 21h 15m 25s ago (PAST)
end: Mon Jul 13 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Hossam Ahmed",
    "email": "hossamahmed5768@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Ahmed",
    "timeZone": "Africa/Cairo",
    "firstName": "Hossam",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
7C2Vk3tM_DTomqiQH_0BPivCaR_kiG5kIeA_SvA45Lti_T7UPYm28_ 7/12/2026, 2:12:22 AM
description: ****๐Ÿ“… Demo Session Overview โ€” Full Communication & AI Call Center Platform****

During this demo, we will walk you through a complete end-to-end business communication ecosystem designed to handle all customer interactions in one unified system.

We will cover:

****๐Ÿ“ž Voice Operations (Inbound & Outbound)****

* Live inbound and outbound call handling
* Call routing, transfers, and smart distribution
* Multi-agent handling for sales and support teams
* Scalable setup for any business size

****๐Ÿ“ง Email Communication****

* Centralized email handling system
* Team-based response management
* Automated organization of incoming requests

****๐Ÿ’ฌ Chat & Social Media Integration****

* Live chat system for websites (can be deployed instantly even if not currently available)
* Social media messaging integration (Telegram, Facebook, WhatsApp, and more)
* Unified inbox for all customer conversations across platforms

****๐ŸŽฅ Meeting & Collaboration System****

* Live video meetings for teams and clients
* Screen sharing and structured communication tools
* Recording, transcription, and translation capabilities

****๐ŸŽซ Help Desk & Ticketing System (AI-Enhanced)****

* Full ticket management workflow (create, assign, resolve)
* AI-powered message summarization
* Grammar correction and multilingual translation
* Smart response assistance for faster handling of customer requests

****๐Ÿ‘ฅ Internal Team Communication Suite****

* Real-time team chat and collaboration tools
* Department-based organization (sales, support, operations)
* Internal coordination for faster response times and workflow clarity

****๐Ÿš€ Closing Segment****
We will conclude with a full overview of how all systems connect together into a single streamlined solution that helps businesses:

* Improve customer experience
* Reduce operational costs
* Increase response speed and efficiency
* Scale communication across multiple channels effortlessly

****๐Ÿš€**** [Full List of Features in details so far .......](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: โŒ BOOKING_CANCELLED
title: Demo with Tony Man by
start: Sun Jul 26 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 1d 20h 45m 25s ago (PAST)
end: Mon Jul 27 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Tony Man",
    "email": "info@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Man",
    "timeZone": "Africa/Cairo",
    "firstName": "Tony",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: tester
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
BikMCtSu_SBNA5Hg4_Z3iHkHGB_7whaD6FO_5MjTjVnN_ZawvBuyI_ 7/12/2026, 2:11:32 AM
description: ****๐Ÿ“… Demo Session Overview โ€” Full Communication & AI Call Center Platform****

During this demo, we will walk you through a complete end-to-end business communication ecosystem designed to handle all customer interactions in one unified system.

We will cover:

****๐Ÿ“ž Voice Operations (Inbound & Outbound)****

* Live inbound and outbound call handling
* Call routing, transfers, and smart distribution
* Multi-agent handling for sales and support teams
* Scalable setup for any business size

****๐Ÿ“ง Email Communication****

* Centralized email handling system
* Team-based response management
* Automated organization of incoming requests

****๐Ÿ’ฌ Chat & Social Media Integration****

* Live chat system for websites (can be deployed instantly even if not currently available)
* Social media messaging integration (Telegram, Facebook, WhatsApp, and more)
* Unified inbox for all customer conversations across platforms

****๐ŸŽฅ Meeting & Collaboration System****

* Live video meetings for teams and clients
* Screen sharing and structured communication tools
* Recording, transcription, and translation capabilities

****๐ŸŽซ Help Desk & Ticketing System (AI-Enhanced)****

* Full ticket management workflow (create, assign, resolve)
* AI-powered message summarization
* Grammar correction and multilingual translation
* Smart response assistance for faster handling of customer requests

****๐Ÿ‘ฅ Internal Team Communication Suite****

* Real-time team chat and collaboration tools
* Department-based organization (sales, support, operations)
* Internal coordination for faster response times and workflow clarity

****๐Ÿš€ Closing Segment****
We will conclude with a full overview of how all systems connect together into a single streamlined solution that helps businesses:

* Improve customer experience
* Reduce operational costs
* Increase response speed and efficiency
* Scale communication across multiple channels effortlessly

****๐Ÿš€**** [Full List of Features in details so far .......](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Demo with Tony Man by
start: Sun Jul 26 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 1d 20h 45m 25s ago (PAST)
end: Mon Jul 27 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Tony Man",
    "email": "info@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Man",
    "timeZone": "Africa/Cairo",
    "firstName": "Tony",
    "utcOffset": 180,
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    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
edVBAVsx_0Rl8hyuq_WenHNfEW_eFdb9OZd_BUmzE961_mnnFNQza_ 7/12/2026, 2:05:56 AM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ”„ BOOKING_RESCHEDULED
title: Interview @ Support R Us with Mohamed sameh
start: Mon Jul 13 2026 3:30:00 PM UTC+03:00 (Moscow, East Africa) 15d 4h 15m 25s ago (PAST)
end: Mon Jul 13 2026 4:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
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  {
    "name": "Mohamed sameh ",
    "email": "mohammedsameh.me@gmail.com",
    "language": {
      "locale": "de"
    },
    "lastName": "sameh",
    "timeZone": "Africa/Cairo",
    "firstName": "Mohamed",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_RESCHEDULED
frfQ94iz_SLEGId5k_TdjxN032_grBvTTYO_maTfACkb_uVvzVZgj_ 7/11/2026, 11:21:48 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Mohamed sameh
start: Sun Jul 12 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 16d 4h 45m 25s ago (PAST)
end: Sun Jul 12 2026 3:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mohamed sameh ",
    "email": "mohammedsameh.me@gmail.com",
    "language": {
      "locale": "de"
    },
    "lastName": "sameh",
    "timeZone": "Africa/Cairo",
    "firstName": "Mohamed",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
Pv7qlEmG_gf7bECiD_ubjNPbwu_s4zqXOMy_0ROb9pyd_1b3bQiwB_ 7/11/2026, 11:07:08 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Nour
start: Sat Jul 11 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 16d 20h 45m 25s ago (PAST)
end: Sat Jul 11 2026 11:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Nour",
    "email": "Nourabuhamda124@gmail.con",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Nour",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: if u dont wanna show , then why cant u cancel the appointment from the email ? u think ur time is only important ?!?!?! i only need serious ppl for the job !! BL !!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
zo0Cn1sa_IzTmfnYy_lDniFrfb_G8N7TF8i_g7lFkYpq_hZgRBl5N_ 7/11/2026, 11:00:08 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Nour
start: Sat Jul 11 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 16d 20h 45m 25s ago (PAST)
end: Sat Jul 11 2026 11:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
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  "username": "supportrus",
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attendees:
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    "email": "Nourabuhamda124@gmail.con",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22341581,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
XVsd2qIj_Yk2X0z8o_bim7Cwt8_iuFOQX2y_4fYO9l8s_xgMkYFaL_ 7/11/2026, 11:00:08 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Hossam Ahmed
start: Sat Jul 11 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa) 16d 22h 45m 25s ago (PAST)
end: Sat Jul 11 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
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  {
    "id": 26702050,
    "name": "Hossam Ahmed",
    "email": "hossamahmed5768@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22338224,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
2IU1dehI_x5vfFFVB_d6ywwOQW_9QQBNbku_O0w8OdNI_yYRvDXiT_ 7/11/2026, 10:50:56 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Ganna ashraf
start: Mon Jul 13 2026 1:00:00 PM UTC+03:00 (Moscow, East Africa) 15d 6h 45m 25s ago (PAST)
end: Mon Jul 13 2026 1:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
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  {
    "name": "Ganna ashraf ",
    "email": "ganna.achraf@yahoo.com",
    "language": {
      "locale": "en"
    },
    "lastName": "ashraf",
    "timeZone": "Africa/Cairo",
    "firstName": "Ganna",
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  }
]
cancellationReason:
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BOOKING_CREATED
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description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Hossam Ahmed
start: Sat Jul 11 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa) 16d 22h 45m 25s ago (PAST)
end: Sat Jul 11 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
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  {
    "id": 26702050,
    "name": "Hossam Ahmed",
    "email": "hossamahmed5768@gmail.com",
    "locale": "en",
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    "timeZone": "Africa/Cairo",
    "bookingId": 22338224,
    "phoneNumber": null
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MEETING_STARTED
kDrmevDE_RYEWmcjZ_M9zMTT25_2NCYAR4O_86Tauvj8_hoDnDybL_ 7/11/2026, 8:05:37 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Amr fared
start: Sun Jul 12 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 15d 20h 30m 25s ago (PAST)
end: Mon Jul 13 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
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  {
    "name": "Amr fared ",
    "email": "faredamr456@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "fared",
    "timeZone": "Africa/Cairo",
    "firstName": "Amr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
kDv2cdDB_ipPxPbw8_QS0tQrkS_3qhAG5Oj_LCIeQYgf_7MCFLEIN_ 7/11/2026, 7:55:30 PM
metadata:
description:
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triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Sat Jul 11 2026 7:55:29 PM UTC+03:00 (Moscow, East Africa) 16d 23h 49m 55s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
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  {
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Vvu2pnAm_ZIAAbidL_bMy2OyiT_cOb6Y2DG_fHork1W6_kzakeriv_ 7/11/2026, 7:54:54 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Sophia Grace (Israa)
start: Sat Jul 11 2026 7:30:00 PM UTC+03:00 (Moscow, East Africa) 17d 15m 25s ago (PAST)
end: Sat Jul 11 2026 8:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Sophia Grace (Israa)",
    "email": "sophia.grace.ta@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Grace (Israa)",
    "timeZone": "Africa/Cairo",
    "firstName": "Sophia",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: No show , not sure who is this person to begin with ? never sent a voice note or anything !!!!!!!!!!!!!!!!!!!!!!!!!!!!!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
UceF8xUf_DLB1lPnB_RTwUcpib_2t6saFhW_qclhu5Tg_iu29Hb1V_ 7/11/2026, 7:35:47 PM
metadata:
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triggerEvent: AFTER_HOSTS_CAL_VIDEO_NO_SHOW
title: Interview @ Support R Us with Sophia Grace (Israa)
start: Sat Jul 11 2026 7:30:00 PM UTC+03:00 (Moscow, East Africa) 17d 15m 25s ago (PAST)
end: Sat Jul 11 2026 8:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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AFTER_HOSTS_CAL_VIDEO_NO_SHOW
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description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us with Yousouf Yasser
start: Sat Jul 11 2026 6:45:00 PM UTC+03:00 (Moscow, East Africa) 17d 1h 25s ago (PAST)
end: Sat Jul 11 2026 7:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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    "timeZone": "Africa/Cairo",
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cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
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description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Sophia Grace (Israa)
start: Sat Jul 11 2026 7:30:00 PM UTC+03:00 (Moscow, East Africa) 17d 15m 25s ago (PAST)
end: Sat Jul 11 2026 8:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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attendees:
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    "timeZone": "Africa/Cairo",
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cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
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description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Nour
start: Sat Jul 11 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 16d 20h 45m 25s ago (PAST)
end: Sat Jul 11 2026 11:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
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  {
    "name": "Nour",
    "email": "Nourabuhamda124@gmail.con",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Nour",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
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description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Yousouf Yasser
start: Sat Jul 11 2026 6:45:00 PM UTC+03:00 (Moscow, East Africa) 17d 1h 25s ago (PAST)
end: Sat Jul 11 2026 7:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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  "name": "Support R US",
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attendees:
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    "id": 26678727,
    "name": "Yousouf Yasser",
    "email": "yousoufyasser@gmail.com",
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    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22318237,
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cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
Qcg0zBSi_DH9uqqy6_EwmBc2Cs_Y3i9WEMs_c5YulCIo_RD9CC3h3_ 7/11/2026, 6:07:10 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Manar nagy
start: Sat Jul 11 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa) 17d 1h 45m 25s ago (PAST)
end: Sat Jul 11 2026 6:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
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  {
    "name": "Manar nagy",
    "email": "manarnagy888@gmail.com",
    "language": {
      "locale": "en"
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    "lastName": "nagy",
    "timeZone": "Africa/Cairo",
    "firstName": "Manar",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: booked an appointment , confirmed it not to show at the end ?!?!?!?! and couldnt cancel from the link in the email ?!?!?! BL !!!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
jZ4BHmkI_asqcAfIo_kig99o3A_3fiFZfOC_5O1pPXzP_y19FXVQ2_ 7/11/2026, 6:05:47 PM
metadata:
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videoCallUrl:
triggerEvent: AFTER_GUESTS_CAL_VIDEO_NO_SHOW
title: Interview @ Support R Us with Manar nagy
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end: Sat Jul 11 2026 6:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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    "createdAt": "2026-07-09T06:30:14.986Z",
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cancellationReason: Guest didn't join the call or didn't join before 2026-07-11 15:05:00 +00:00
signature: {"status":"Signature Valid"}
AFTER_GUESTS_CAL_VIDEO_NO_SHOW
hMUnXnpC_mfNm3xzv_OHnpfQ3g_axES8anr_AZwCt7qM_MsULL3Mv_ 7/11/2026, 6:00:04 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Manar nagy
start: Sat Jul 11 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa) 17d 1h 45m 25s ago (PAST)
end: Sat Jul 11 2026 6:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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cancellationReason:
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MEETING_STARTED
kmMnqNVd_r3PpE8Zu_Ljf9GquM_enSNuOgd_MPrGFjH2_DHPaw68n_ 7/11/2026, 5:23:21 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Navid Davar
start: Sat Jul 11 2026 5:15:00 PM UTC+03:00 (Moscow, East Africa) 17d 2h 30m 25s ago (PAST)
end: Sat Jul 11 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
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  {
    "name": "Navid Davar",
    "email": "n.davar2014@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Davar",
    "timeZone": "Europe/Istanbul",
    "firstName": "Navid",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: Can reschedule at a better time where u would show up on time plz !!!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
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description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Navid Davar
start: Sat Jul 11 2026 5:15:00 PM UTC+03:00 (Moscow, East Africa) 17d 2h 30m 25s ago (PAST)
end: Sat Jul 11 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa)
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  "username": "supportrus",
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attendees:
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  {
    "id": 26487589,
    "name": "Navid Davar",
    "email": "n.davar2014@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Europe/Istanbul",
    "bookingId": 22159247,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
kHkrnN38_kmAmkkGT_snBlksSj_Q2bQas8Q_3V23UGLN_fnfvA2Nw_ 7/11/2026, 4:23:16 PM
description: Brainstorming
triggerEvent: โŒ BOOKING_CANCELLED
title: Brain Storming with Haytham and Tony Man
start: Sun Jul 26 2026 10:00:00 PM UTC+03:00 (Moscow, East Africa) 1d 21h 45m 25s ago (PAST)
end: Sun Jul 26 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
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  "timeFormat": "h:mma"
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  {
    "name": "Tony Man",
    "email": "info@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Man",
    "timeZone": "Africa/Cairo",
    "firstName": "Tony",
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cancellationReason: tester
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
bXDuGQHM_VVV8xZ1l_794kCzAc_wDtPqYRH_eik1msOY_BuWxbo1m_ 7/11/2026, 4:22:51 PM
description: Brainstorming
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Brain Storming with Haytham and Tony Man
start: Sun Jul 26 2026 10:00:00 PM UTC+03:00 (Moscow, East Africa) 1d 21h 45m 25s ago (PAST)
end: Sun Jul 26 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
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  "timeFormat": "h:mma"
}
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    "name": "Tony Man",
    "email": "info@ishopper.info",
    "language": {
      "locale": "en"
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    "lastName": "Man",
    "timeZone": "Africa/Cairo",
    "firstName": "Tony",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
Q3lodqkw_Ij3sg7fI_NqlzVmjC_Y8j0tujg_7FOodIS4_HXGe8FRL_ 7/11/2026, 4:21:49 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ”„ BOOKING_RESCHEDULED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Hossam Ahmed
start: Sat Jul 11 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa) 16d 22h 45m 25s ago (PAST)
end: Sat Jul 11 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Hossam Ahmed",
    "email": "hossamahmed5768@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Ahmed",
    "timeZone": "Africa/Cairo",
    "firstName": "Hossam",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_RESCHEDULED
Oyj4XtgD_flzVmi8A_CwIrhrEn_qWMk02t0_4MtFIXhI_3q23h2QS_ 7/11/2026, 4:00:54 PM
description: Brainstorming
triggerEvent: โŒ BOOKING_CANCELLED
title: Brain Storming with Haytham and Tony
start: Sun Jul 26 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 1d 20h 45m 25s ago (PAST)
end: Mon Jul 27 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Tony",
    "email": "info@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Tony",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: tester
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
Oqhf3hMj_trtbB2Ih_qjfXQ6Ik_HaPlT5oV_0Nb1qXCb_HB6kuTXN_ 7/11/2026, 3:59:03 PM
description: Brainstorming
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Brain Storming with Haytham and Tony
start: Sun Jul 26 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 1d 20h 45m 25s ago (PAST)
end: Mon Jul 27 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Tony",
    "email": "info@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Tony",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
980nPOvC_wj8AgLah_FRNTDuyN_6O1td4LD_R66A5elR_msesoyxk_ 7/11/2026, 3:25:00 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Hossam Ahmed
start: Sun Jul 19 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa) 8d 22h 45m 25s ago (PAST)
end: Sun Jul 19 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Hossam Ahmed",
    "email": "hossamahmed5768@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Ahmed",
    "timeZone": "Africa/Cairo",
    "firstName": "Hossam",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
W1b8NqDb_hyH8sLw6_my4Aypnh_MvUCVxBZ_TVz8n1L3_t7YiUyES_ 7/11/2026, 3:19:36 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Asmaa
start: Sun Jul 12 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 15d 21h 15m 25s ago (PAST)
end: Sun Jul 12 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Asmaa",
    "email": "asmaanour446@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Asmaa",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
MSEU7kkN_N2VLqUSk_sSen5hrO_Z3XeHyqt_hQyNiukI_bok6ZB2T_ 7/11/2026, 3:05:48 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Gaurav Sutradhar
start: Sat Jul 11 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 17d 4h 45m 25s ago (PAST)
end: Sat Jul 11 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Gaurav Sutradhar",
    "email": "gouravsutradhar907@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Sutradhar",
    "timeZone": "Asia/Calcutta",
    "firstName": "Gaurav",
    "utcOffset": 330,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: No Show !!!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
VNLoBoaC_tQ8XP1CA_SwPqBeo0_i1jUqVh5_qDmsGGO5_1SRyrko8_ 7/11/2026, 3:00:08 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Gaurav Sutradhar
start: Sat Jul 11 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 17d 4h 45m 25s ago (PAST)
end: Sat Jul 11 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26561569,
    "name": "Gaurav Sutradhar",
    "email": "gouravsutradhar907@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Asia/Calcutta",
    "bookingId": 22219068,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
BpM2p5a0_BWixlhmv_jqOAcQV1_HDZZzdzF_3k9f2UQ0_3Hsb1Tsz_ 7/11/2026, 12:45:07 AM
description: Am excited to talk with you
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us with Hossam Ahmed
start: Sat Jul 11 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa) 17d 19h 45m 25s ago (PAST)
end: Sat Jul 11 2026 12:45:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26667503,
    "name": "Hossam Ahmed",
    "email": "hossamahmed5768@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22309012,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
2McXgsNx_k1DX2uGb_Vjcz4AYm_kSsrS8vu_cSBf1BQp_fmOGN9A6_ 7/11/2026, 12:00:10 AM
description: Am excited to talk with you
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Hossam Ahmed
start: Sat Jul 11 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa) 17d 19h 45m 25s ago (PAST)
end: Sat Jul 11 2026 12:45:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26667503,
    "name": "Hossam Ahmed",
    "email": "hossamahmed5768@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22309012,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
1Cfga7RY_TS1rpRAk_v5I8CmvD_6M5wZ7UF_wBXIO5UI_HPmOgUmL_ 7/10/2026, 11:20:12 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Mariam Ehab
start: Fri Jul 10 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 17d 20h 30m 25s ago (PAST)
end: Sat Jul 11 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mariam Ehab ",
    "email": "romaehab2006@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Ehab",
    "timeZone": "Africa/Cairo",
    "firstName": "Mariam",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: sent a voice note , then booked the interview and confirmed it not to show up at the end ?!?!?! and couldnt cancel all together from the link in the email ?!?!?!?! really ?!?!?! BL !!!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
00W9ckmL_E6qtvgYl_R25MXTP9_STxoBtn1_ASpCEzOP_HDq02QqL_ 7/10/2026, 11:15:07 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Mariam Ehab
start: Fri Jul 10 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 17d 20h 30m 25s ago (PAST)
end: Sat Jul 11 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26655427,
    "name": "Mariam Ehab ",
    "email": "romaehab2006@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22298846,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
nrXkk7Ou_NAoom5Pl_ZzTGEcOh_bUPSUblr_LPXnXmmW_NTqVSd2i_ 7/10/2026, 9:33:07 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ”„ BOOKING_RESCHEDULED
title: Interview @ Support R Us with Yousouf Yasser
start: Sat Jul 11 2026 6:45:00 PM UTC+03:00 (Moscow, East Africa) 17d 1h 25s ago (PAST)
end: Sat Jul 11 2026 7:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Yousouf Yasser",
    "email": "yousoufyasser@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Yasser",
    "timeZone": "Africa/Cairo",
    "firstName": "Yousouf",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_RESCHEDULED
uLl8YcnE_xXce78zM_wuMgFt06_Aw6om5R5_Duw4kyt0_BTZ3Un30_ 7/10/2026, 6:01:58 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Hossam Ahmed
start: Sat Jul 11 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa) 17d 19h 45m 25s ago (PAST)
end: Sat Jul 11 2026 12:45:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Hossam Ahmed",
    "email": "hossamahmed5768@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Ahmed",
    "timeZone": "Africa/Cairo",
    "firstName": "Hossam",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
uF1SAIjX_UXTXseTE_WbNy2XdN_FoZciTmL_gNyl0jkA_XlftkBkP_ 7/10/2026, 6:00:08 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Islam
start: Fri Jul 10 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 18d 3h 45m 25s ago (PAST)
end: Fri Jul 10 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26546506,
    "name": "Islam",
    "email": "islamhany1280@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22207440,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
kNLQSSwx_ahjRHaHh_aQ3wDkkk_HwYidpWL_7FniCHoo_kEh7jMuG_ 7/10/2026, 4:00:09 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Islam
start: Fri Jul 10 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 18d 3h 45m 25s ago (PAST)
end: Fri Jul 10 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26546506,
    "name": "Islam",
    "email": "islamhany1280@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22207440,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
Q49zvQND_HiIIXPxu_fnLMvhaE_qxT9sFxl_fGybHuIf_C6tur2Td_ 7/10/2026, 1:32:13 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Mariam Ehab
start: Fri Jul 10 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 17d 20h 30m 25s ago (PAST)
end: Sat Jul 11 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mariam Ehab ",
    "email": "romaehab2006@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Ehab",
    "timeZone": "Africa/Cairo",
    "firstName": "Mariam",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
DtbFqFfw_aGND02Cx_GgwUqoo0_Y6zlFjhC_Hec4sfOo_QddI9zOd_ 7/9/2026, 11:04:57 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mayar
start: Thu Jul 09 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 18d 20h 45m 25s ago (PAST)
end: Fri Jul 10 2026 1:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mayar",
    "email": "mayarfatouh1@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Mayar",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: yesterday the internet wasnt working for her and today is a no show ?!?!? well thanx for ur time anyways !!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
GNa1oWMi_stABdtRq_aAtd00On_5DTbW7kh_LNP1BBCv_APPSv8jI_ 7/9/2026, 11:00:06 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mayar
start: Thu Jul 09 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 18d 20h 45m 25s ago (PAST)
end: Fri Jul 10 2026 1:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26574758,
    "name": "Mayar",
    "email": "mayarfatouh1@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22229899,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
MEoqSu9s_vbP8fdgq_RYka34X8_jxFRvqMW_nC8Bae0Z_pfBrv9fe_ 7/9/2026, 5:19:21 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with haya
start: Fri Jul 17 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 11d 3h 45m 25s ago (PAST)
end: Fri Jul 17 2026 4:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "haya",
    "email": "hayaessamali9@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "haya",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
mbQqcXIC_QFGjcxwD_Xlf1XrQ2_yMvFNBE9_bQIZ4eoy_k3WcT0FD_ 7/9/2026, 5:06:48 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Haya
start: Thu Jul 09 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 19d 2h 45m 25s ago (PAST)
end: Thu Jul 09 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Haya ",
    "email": "hayaessamali9@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Haya",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: can book an appointment when the internet works !!!!!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
DqXtTvvM_EkDRUfc5_Yi51FUEp_kFbGzC7g_YA9WpM1L_sPveNvt3_ 7/9/2026, 5:00:02 PM
description: Thank you for the opportunity, Iโ€™m excited to learn more about your B2B outreach process and how I can contribute to your teamโ€™s growth.
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Haya
start: Thu Jul 09 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 19d 2h 45m 25s ago (PAST)
end: Thu Jul 09 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26383769,
    "name": "Haya ",
    "email": "hayaessamali9@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22070616,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
VZE223r6_eWQVyjoI_Lh7NlP9D_HLvXsWrm_EGqnlzAv_lCOMBVeb_ 7/9/2026, 2:03:52 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Kushal Dey
start: Thu Jul 09 2026 2:00:00 PM UTC+03:00 (Moscow, East Africa) 19d 5h 45m 25s ago (PAST)
end: Thu Jul 09 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Kushal Dey",
    "email": "kushaldwork@icloud.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Dey",
    "timeZone": "Asia/Calcutta",
    "firstName": "Kushal",
    "utcOffset": 330,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: not feeling well and will reschedule
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
Sxd6IY7O_grDdkCkb_Su3O4Yww_7tPCc6uc_AqZVh5vq_fhB58Uma_ 7/9/2026, 2:00:03 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Kushal Dey
start: Thu Jul 09 2026 2:00:00 PM UTC+03:00 (Moscow, East Africa) 19d 5h 45m 25s ago (PAST)
end: Thu Jul 09 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26548833,
    "name": "Kushal Dey",
    "email": "kushaldwork@icloud.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Asia/Calcutta",
    "bookingId": 22209406,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
4HHhQ7ff_kqpZd7hW_ryQzqAim_t1kR0mwL_1UlkTXXS_Ssdaj7VE_ 7/9/2026, 9:30:22 AM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Manar nagy
start: Sat Jul 11 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa) 17d 1h 45m 25s ago (PAST)
end: Sat Jul 11 2026 6:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Manar nagy",
    "email": "manarnagy888@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "nagy",
    "timeZone": "Africa/Cairo",
    "firstName": "Manar",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ”„ BOOKING_RESCHEDULED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mayar
start: Thu Jul 09 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 18d 20h 45m 25s ago (PAST)
end: Fri Jul 10 2026 1:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
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  {
    "name": "Mayar",
    "email": "mayarfatouh1@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Mayar",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_RESCHEDULED
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description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mayar
start: Wed Jul 08 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 19d 20h 45m 25s ago (PAST)
end: Thu Jul 09 2026 1:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
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    "id": 26549837,
    "name": "Mayar",
    "email": "mayarfatouh1@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22210226,
    "phoneNumber": null
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cancellationReason:
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MEETING_STARTED
wGTd5ATB_9GBGghbH_jL442CwA_kFe57L98_rWbvQ9ZB_Tp9vmv0L_ 7/8/2026, 8:02:50 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Gaurav Sutradhar
start: Sat Jul 11 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 17d 4h 45m 25s ago (PAST)
end: Sat Jul 11 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Gaurav Sutradhar",
    "email": "gouravsutradhar907@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Sutradhar",
    "timeZone": "Asia/Calcutta",
    "firstName": "Gaurav",
    "utcOffset": 330,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
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BOOKING_CREATED
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description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us with Mayar Fatouh
start: Wed Jul 08 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 20d 2h 45m 25s ago (PAST)
end: Wed Jul 08 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26539294,
    "name": "Mayar Fatouh",
    "email": "mayarfatouh1@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22202312,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
dNlZp3yC_nvkW8PWH_AsEIob2l_gmRAyMlP_QzlyH0kH_B87wnEVq_ 7/8/2026, 5:32:07 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mayar
start: Wed Jul 08 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 19d 20h 45m 25s ago (PAST)
end: Thu Jul 09 2026 1:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mayar",
    "email": "mayarfatouh1@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Mayar",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
R1RmuQpN_a7BmIr4D_E8XYQ7GG_EVcQY986_t4vXoRtS_88xDp5jU_ 7/8/2026, 5:19:03 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Kushal Dey
start: Thu Jul 09 2026 2:00:00 PM UTC+03:00 (Moscow, East Africa) 19d 5h 45m 25s ago (PAST)
end: Thu Jul 09 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Kushal Dey",
    "email": "kushaldwork@icloud.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Dey",
    "timeZone": "Asia/Calcutta",
    "firstName": "Kushal",
    "utcOffset": 330,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
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description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Mayar Fatouh
start: Wed Jul 08 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 20d 2h 45m 25s ago (PAST)
end: Wed Jul 08 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26539294,
    "name": "Mayar Fatouh",
    "email": "mayarfatouh1@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22202312,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
XUzQvprY_mr1bPR7k_iH738qIZ_LdgAmRgI_NUTyfzwp_3jkQklhm_ 7/8/2026, 4:45:01 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us with Kushal Dey
start: Wed Jul 08 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 20d 3h 45m 25s ago (PAST)
end: Wed Jul 08 2026 4:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
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  {
    "id": 26471422,
    "name": "Kushal Dey",
    "email": "kushaldwork@icloud.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Asia/Calcutta",
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    "phoneNumber": null
  }
]
cancellationReason:
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MEETING_ENDED
vFqnW2vI_sgzC98mI_RRsYaRF6_zgrnigm0_XGj6RxjX_cHNo89n7_ 7/8/2026, 4:43:12 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Islam
start: Fri Jul 10 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 18d 3h 45m 25s ago (PAST)
end: Fri Jul 10 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Islam",
    "email": "islamhany1280@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Islam",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
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BOOKING_CREATED
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description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Bosaina Nasser
start: Wed Jul 08 2026 2:00:00 PM UTC+03:00 (Moscow, East Africa) 20d 5h 45m 25s ago (PAST)
end: Wed Jul 08 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
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  {
    "id": 26523085,
    "name": "Bosaina Nasser",
    "email": "bosaina.nasser@ishopper.info",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22189284,
    "phoneNumber": null
  }
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cancellationReason:
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MEETING_ENDED
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description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Kushal Dey
start: Wed Jul 08 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 20d 3h 45m 25s ago (PAST)
end: Wed Jul 08 2026 4:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
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attendees:
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  {
    "id": 26471422,
    "name": "Kushal Dey",
    "email": "kushaldwork@icloud.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Asia/Calcutta",
    "bookingId": 22145603,
    "phoneNumber": null
  }
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cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
kkbGnA5n_klwVCqEI_Zy8bOnE1_SMstaPtQ_OAcIZY66_C0EmeePE_ 7/8/2026, 2:53:38 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Mayar Fatouh
start: Wed Jul 08 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 20d 2h 45m 25s ago (PAST)
end: Wed Jul 08 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mayar Fatouh",
    "email": "mayarfatouh1@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Fatouh",
    "timeZone": "Africa/Cairo",
    "firstName": "Mayar",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
3IfFZW3B_iznEi7tV_zMWqBsZv_0SPicGAT_BkklSv8N_Z2hQH4WZ_ 7/8/2026, 2:00:03 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Bosaina Nasser
start: Wed Jul 08 2026 2:00:00 PM UTC+03:00 (Moscow, East Africa) 20d 5h 45m 25s ago (PAST)
end: Wed Jul 08 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26523085,
    "name": "Bosaina Nasser",
    "email": "bosaina.nasser@ishopper.info",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22189284,
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cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
e3gULxc5_ZAVwkIvB_cbSnETaa_UqvrWSI4_Gby0LrrT_Pvph7qPO_ 7/8/2026, 7:44:19 AM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Bosaina Nasser
start: Wed Jul 08 2026 2:00:00 PM UTC+03:00 (Moscow, East Africa) 20d 5h 45m 25s ago (PAST)
end: Wed Jul 08 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Bosaina Nasser",
    "email": "bosaina.nasser@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Nasser",
    "timeZone": "Africa/Cairo",
    "firstName": "Bosaina",
    "utcOffset": 180,
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  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
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description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Kushal Dey
start: Tue Jul 07 2026 2:45:00 PM UTC+03:00 (Moscow, East Africa) 21d 5h 25s ago (PAST)
end: Tue Jul 07 2026 3:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Kushal Dey",
    "email": "kushaldwork@icloud.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Dey",
    "timeZone": "Asia/Calcutta",
    "firstName": "Kushal",
    "utcOffset": 330,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
EntOdPiY_UM2luOdm_jPPnmVR6_aXHXknkA_PxDFtnFO_w0PzjWDl_ 7/7/2026, 1:09:26 AM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Nourhan
start: Tue Jul 07 2026 12:45:00 AM UTC+03:00 (Moscow, East Africa) 21d 19h 25s ago (PAST)
end: Tue Jul 07 2026 1:30:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
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  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
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  {
    "name": "Nourhan",
    "email": "noratef18@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Nourhan",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: Booked and appointment and confirmed it not to show at the end ?!?!?! and couldnt use the link in the email to cancel all together ?!?!?!?! BL !!!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
tMVSL3d3_hfsNHnw3_k0jSqX8n_krDgGfjr_hd0dvQtD_qpCnoHm6_ 7/7/2026, 12:50:35 AM
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triggerEvent: AFTER_HOSTS_CAL_VIDEO_NO_SHOW
title: Interview @ Support R Us with Nourhan
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AFTER_HOSTS_CAL_VIDEO_NO_SHOW
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metadata:
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triggerEvent: AFTER_GUESTS_CAL_VIDEO_NO_SHOW
title: Interview @ Support R Us with Nourhan
start: Tue Jul 07 2026 12:45:00 AM UTC+03:00 (Moscow, East Africa) 21d 19h 25s ago (PAST)
end: Tue Jul 07 2026 1:30:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
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cancellationReason: Guest didn't join the call or didn't join before 2026-07-06 21:50:00 +00:00
signature: {"status":"Signature Valid"}
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Fatima Maqsood
start: Mon Jul 06 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 22d 3h 45m 25s ago (PAST)
end: Mon Jul 06 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
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  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
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  {
    "name": "Fatima Maqsood",
    "email": "fatimamaqsood703@gmail.com",
    "language": {
      "locale": "en"
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    "lastName": "Maqsood",
    "timeZone": "Asia/Karachi",
    "firstName": "Fatima",
    "utcOffset": 300,
    "bookingSeat": null,
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  }
]
cancellationReason: After another thought i dont think you are the right fit to join our team Thanks for your time
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
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description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Bosaina Nasser
start: Mon Jul 06 2026 2:00:00 PM UTC+03:00 (Moscow, East Africa) 22d 5h 45m 25s ago (PAST)
end: Mon Jul 06 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa)
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  "username": "supportrus",
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    "id": 26361561,
    "name": "Bosaina Nasser",
    "email": "bosaina.n.sayed@gmail.com",
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    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22051264,
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cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
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description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Fatima Maqsood
start: Mon Jul 06 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 22d 3h 45m 25s ago (PAST)
end: Mon Jul 06 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
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    "name": "Fatima Maqsood",
    "email": "fatimamaqsood703@gmail.com",
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    "timeZone": "Asia/Karachi",
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cancellationReason:
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MEETING_STARTED
o31jnA4g_jiIkyzQv_okXtF5Pk_hWfCCqwd_8z5kmZy7_B4uFVWjG_ 7/6/2026, 3:15:46 PM
description: ****๐Ÿ“… Demo Session Overview โ€” Full Communication & AI Call Center Platform****

During this demo, we will walk you through a complete end-to-end business communication ecosystem designed to handle all customer interactions in one unified system.

We will cover:

****๐Ÿ“ž Voice Operations (Inbound & Outbound)****

* Live inbound and outbound call handling
* Call routing, transfers, and smart distribution
* Multi-agent handling for sales and support teams
* Scalable setup for any business size

****๐Ÿ“ง Email Communication****

* Centralized email handling system
* Team-based response management
* Automated organization of incoming requests

****๐Ÿ’ฌ Chat & Social Media Integration****

* Live chat system for websites (can be deployed instantly even if not currently available)
* Social media messaging integration (Telegram, Facebook, WhatsApp, and more)
* Unified inbox for all customer conversations across platforms

****๐ŸŽฅ Meeting & Collaboration System****

* Live video meetings for teams and clients
* Screen sharing and structured communication tools
* Recording, transcription, and translation capabilities

****๐ŸŽซ Help Desk & Ticketing System (AI-Enhanced)****

* Full ticket management workflow (create, assign, resolve)
* AI-powered message summarization
* Grammar correction and multilingual translation
* Smart response assistance for faster handling of customer requests

****๐Ÿ‘ฅ Internal Team Communication Suite****

* Real-time team chat and collaboration tools
* Department-based organization (sales, support, operations)
* Internal coordination for faster response times and workflow clarity

****๐Ÿš€ Closing Segment****
We will conclude with a full overview of how all systems connect together into a single streamlined solution that helps businesses:

* Improve customer experience
* Reduce operational costs
* Increase response speed and efficiency
* Scale communication across multiple channels effortlessly

****๐Ÿš€**** [Full List of Features in details so far .......](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Demo with Jessica by Bosaina Nasser
start: Tue Jul 07 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 20d 20h 45m 25s ago (PAST)
end: Wed Jul 08 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
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  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
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  {
    "name": "Jessica ",
    "email": "na@na.co",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "America/Toronto",
    "firstName": "Jessica",
    "utcOffset": -240,
    "bookingSeat": null,
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  },
  {
    "name": "",
    "email": "na@naa.co",
    "language": {
      "locale": "en"
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    "lastName": "",
    "timeZone": "America/Toronto",
    "firstName": "",
    "utcOffset": -240,
    "bookingSeat": null,
    "phoneNumber": null
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  {
    "name": "",
    "email": "bosaina.nasser@ishopper.info",
    "language": {
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    "lastName": "",
    "timeZone": "America/Toronto",
    "firstName": "",
    "utcOffset": -240,
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cancellationReason:
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BOOKING_CREATED
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description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Bosaina Nasser
start: Mon Jul 06 2026 2:00:00 PM UTC+03:00 (Moscow, East Africa) 22d 5h 45m 25s ago (PAST)
end: Mon Jul 06 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
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    "name": "Bosaina Nasser",
    "email": "bosaina.n.sayed@gmail.com",
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    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22051264,
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MEETING_STARTED
SFXkAV0j_83EklnmH_Orr7P9cW_ozsk4xmE_VULXQ323_cNs7Xy2w_ 7/6/2026, 12:59:11 AM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Nourhan
start: Tue Jul 07 2026 12:45:00 AM UTC+03:00 (Moscow, East Africa) 21d 19h 25s ago (PAST)
end: Tue Jul 07 2026 1:30:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Nourhan",
    "email": "noratef18@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Nourhan",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
WSdLf0fN_PROM3Bl3_62WmZ1e8_QzHfSiwr_hP0P1Q0q_FRoP6VZv_ 7/5/2026, 11:24:32 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Haya
start: Thu Jul 09 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 19d 2h 45m 25s ago (PAST)
end: Thu Jul 09 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Haya ",
    "email": "hayaessamali9@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Haya",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
QS2hT0FG_RLscdX8q_539skZwR_Zt5BCB3O_Aki3iGWQ_SoF2sTZk_ 7/5/2026, 11:20:14 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Norhan
start: Sun Jul 05 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 22d 20h 30m 25s ago (PAST)
end: Mon Jul 06 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Norhan ",
    "email": "norhanabdelrahman06@gmail.com",
    "language": {
      "locale": "ar"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Norhan",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: came in and left , dont have time for this hassle !! doesnt seem like she even speaks english to begin with !!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
BRPj9LlU_xrL0kL46_EAHh0L8U_wZqnFpfB_kCh7ekwj_Wvk0uXO0_ 7/5/2026, 11:15:00 PM
description: If possible, Iโ€™d prefer to communicate via chat or WhatsApp. Thank you for your understanding.
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Norhan
start: Sun Jul 05 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 22d 20h 30m 25s ago (PAST)
end: Mon Jul 06 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26375240,
    "name": "Norhan ",
    "email": "norhanabdelrahman06@gmail.com",
    "locale": "ar",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22063286,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
pS5Xo5za_m1k0G3uT_Myb0icWP_a2LT1Cez_BoM6v0C8_yTiPu9fC_ 7/5/2026, 6:49:14 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Dina Ashraf
start: Sun Jul 05 2026 6:45:00 PM UTC+03:00 (Moscow, East Africa) 23d 1h 25s ago (PAST)
end: Sun Jul 05 2026 7:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Dina Ashraf",
    "email": "dinaashraf115@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Ashraf",
    "timeZone": "Africa/Cairo",
    "firstName": "Dina",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: scheduled a meeting not to show at the end ? and couldnt cancel from the link in the email ?!?!?! BL !!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
nGUskNyV_wNlu7HSu_WQwkPXZa_FaYscQLc_LY4wUeTR_E6iuyoig_ 7/5/2026, 6:47:46 PM
metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Sun Jul 05 2026 6:47:45 PM UTC+03:00 (Moscow, East Africa) 23d 57m 39s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "dinaashraf115@gmail.com",
    "noShow": true
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cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_NO_SHOW_UPDATED
qEPkWELr_ox3sRTmW_Y5bs67S2_TB8CliuM_oNRqHoWj_WMBvYR2t_ 7/5/2026, 6:45:00 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Dina Ashraf
start: Sun Jul 05 2026 6:45:00 PM UTC+03:00 (Moscow, East Africa) 23d 1h 25s ago (PAST)
end: Sun Jul 05 2026 7:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26341131,
    "name": "Dina Ashraf",
    "email": "dinaashraf115@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22033247,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
eQB4iSFA_p0n5b6x9_2cMdPYx0_moZpzruF_aW4MsDtY_k9YjvvV4_ 7/5/2026, 6:39:37 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Navid Davar
start: Tue Jul 07 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 21d 2h 45m 25s ago (PAST)
end: Tue Jul 07 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Navid Davar",
    "email": "n.davar2014@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Davar",
    "timeZone": "Europe/Istanbul",
    "firstName": "Navid",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
r97q9P1y_fdMikrab_9P89AeiQ_bOY8dq2m_1kpznRiM_hCUP3piQ_ 7/5/2026, 6:04:34 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Nourhan Atef
start: Sun Jul 05 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa) 23d 1h 45m 25s ago (PAST)
end: Sun Jul 05 2026 6:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Nourhan Atef",
    "email": "nooratef871@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Atef",
    "timeZone": "Africa/Cairo",
    "firstName": "Nourhan",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: Booked and appointment not to show at the end ? and couldnt cancel from the link in the email ?!?!?! BL !!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
ghOOtAqv_wWC8oy7a_lf0lNlo4_Mz95pHYG_G0o9iztp_hMj7Tkd8_ 7/5/2026, 6:03:41 PM
metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Sun Jul 05 2026 6:03:40 PM UTC+03:00 (Moscow, East Africa) 23d 1h 41m 44s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
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    "email": "nooratef871@gmail.com",
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BOOKING_NO_SHOW_UPDATED
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description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Nourhan Atef
start: Sun Jul 05 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa) 23d 1h 45m 25s ago (PAST)
end: Sun Jul 05 2026 6:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
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  "timeZone": "Africa/Cairo",
  "username": "supportrus",
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}
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    "id": 26314245,
    "name": "Nourhan Atef",
    "email": "nooratef871@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22010435,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
ck7BLFX0_M7XApAIh_48jCSp9X_nZYaELBm_jrp7PYyI_Dn1YkAu1_ 7/5/2026, 5:31:30 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Norhan
start: Sun Jul 05 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 22d 20h 30m 25s ago (PAST)
end: Mon Jul 06 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Norhan ",
    "email": "norhanabdelrahman06@gmail.com",
    "language": {
      "locale": "ar"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Norhan",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
N1BXMCYP_YGdcxcO0_W49t6e20_F5LIAbf5_quUQW6fL_Nhbv7qg2_ 7/5/2026, 3:36:29 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Yousouf Yasser
start: Fri Jul 10 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 17d 21h 15m 25s ago (PAST)
end: Fri Jul 10 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Yousouf Yasser",
    "email": "yousoufyasser@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Yasser",
    "timeZone": "Africa/Cairo",
    "firstName": "Yousouf",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
paiz9l96_OjypFw9I_TBTZBk7t_3Rj4ktff_mztIUpan_fbHDkyIv_ 7/5/2026, 3:05:24 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Wasilla Nagy
start: Sun Jul 05 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 23d 4h 45m 25s ago (PAST)
end: Sun Jul 05 2026 3:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Wasilla Nagy",
    "email": "sally_w.s@hotmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Nagy",
    "timeZone": "Africa/Cairo",
    "firstName": "Wasilla",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: booked and appointment and confirmed it not to show at the end ?? really ? and couldnt cancel all together from the link in the email ? hmm ?!?!?!? BL !!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
g8mVuPAs_HMskod71_YhUd81NR_gfPks8Yr_EsoN9gdy_ki3o65BM_ 7/5/2026, 3:05:09 PM
metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Sun Jul 05 2026 3:05:08 PM UTC+03:00 (Moscow, East Africa) 23d 4h 40m 17s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "sally_w.s@hotmail.com",
    "noShow": true
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_NO_SHOW_UPDATED
urMAQX90_ClWmihP5_ZAH5pNFb_c2dt6ous_IP4QvUqN_LPM2WleB_ 7/5/2026, 3:00:01 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Wasilla Nagy
start: Sun Jul 05 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 23d 4h 45m 25s ago (PAST)
end: Sun Jul 05 2026 3:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26293544,
    "name": "Wasilla Nagy",
    "email": "sally_w.s@hotmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 21992558,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
MqGk5PnF_kqE75QfB_u88Z7gT8_k6d4S2lR_dknVRdIo_1iL7yYct_ 7/5/2026, 12:29:07 AM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Bosaina Nasser
start: Mon Jul 06 2026 2:00:00 PM UTC+03:00 (Moscow, East Africa) 22d 5h 45m 25s ago (PAST)
end: Mon Jul 06 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Bosaina Nasser",
    "email": "bosaina.n.sayed@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Nasser",
    "timeZone": "Africa/Cairo",
    "firstName": "Bosaina",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
TChzCQ8R_tkUBXNe3_mEYtDNuz_ezyGv2h9_jIlCGTuN_qTeNguQm_ 7/5/2026, 12:00:02 AM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us with Bosaina Nasser
start: Sat Jul 04 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 23d 20h 30m 25s ago (PAST)
end: Sun Jul 05 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26357297,
    "name": "Bosaina Nasser",
    "email": "bosaina.n.sayed@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22047483,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
dklmMESv_BR3qTCrD_L6ln7bnV_ls1Hiq5g_3zY8B0zE_BFb5Yps9_ 7/4/2026, 11:15:01 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Bosaina Nasser
start: Sat Jul 04 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 23d 20h 30m 25s ago (PAST)
end: Sun Jul 05 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26357297,
    "name": "Bosaina Nasser",
    "email": "bosaina.n.sayed@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22047483,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
qt7CcfBY_LpMTr8T3_7jPS9jPU_8djRldjT_Xp1Rs6mS_LOWuFctd_ 7/4/2026, 8:27:07 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Bosaina Nasser
start: Sat Jul 04 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 23d 20h 30m 25s ago (PAST)
end: Sun Jul 05 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Bosaina Nasser",
    "email": "bosaina.n.sayed@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Nasser",
    "timeZone": "Africa/Cairo",
    "firstName": "Bosaina",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
rOrQ9WvV_dAVs2SdO_RbMZlsRy_j31Fw2he_Dqrrk4Sk_EOq1o8rV_ 7/4/2026, 7:30:01 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us with Islam
start: Sat Jul 04 2026 6:45:00 PM UTC+03:00 (Moscow, East Africa) 24d 1h 25s ago (PAST)
end: Sat Jul 04 2026 7:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26317232,
    "name": "Islam",
    "email": "islamhany1280@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22012912,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
zaSfU3dk_C2RtwuaO_DYgI4yyw_pXXDMS1x_Nk2dAh69_lkII9eIh_ 7/4/2026, 6:45:00 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Islam
start: Sat Jul 04 2026 6:45:00 PM UTC+03:00 (Moscow, East Africa) 24d 1h 25s ago (PAST)
end: Sat Jul 04 2026 7:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26317232,
    "name": "Islam",
    "email": "islamhany1280@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22012912,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
qbw6anLF_6pk7CRRZ_gfkdNvT1_SkG0zPQW_8WcU28VY_TBYikuRE_ 7/4/2026, 6:05:15 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Karim El Tawil
start: Sat Jul 04 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa) 24d 1h 45m 25s ago (PAST)
end: Sat Jul 04 2026 6:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Karim El Tawil",
    "email": "karim.h.eltawil@outlook.com",
    "language": {
      "locale": "en"
    },
    "lastName": "El Tawil",
    "timeZone": "Africa/Cairo",
    "firstName": "Karim",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: booked an appointment and confirmed it not to show at the end ?!?!?!?! really ?!?!?!? BL !!!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
cFj61mF2_yn9IRNWp_bZGznDPI_38bLaLzs_22m0ErdC_fDWPHz9N_ 7/4/2026, 6:00:14 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Karim El Tawil
start: Sat Jul 04 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa) 24d 1h 45m 25s ago (PAST)
end: Sat Jul 04 2026 6:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26321031,
    "name": "Karim El Tawil",
    "email": "karim.h.eltawil@outlook.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22016102,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
raUt0w63_cS3W04Ad_3lyMug5q_tHslnwvG_2FYNWz9p_xPezPzvk_ 7/4/2026, 6:00:04 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us with Gaurav Sutradhar
start: Sat Jul 04 2026 5:15:00 PM UTC+03:00 (Moscow, East Africa) 24d 2h 30m 25s ago (PAST)
end: Sat Jul 04 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26210381,
    "name": "Gaurav Sutradhar",
    "email": "gouravsutradhar907@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Asia/Calcutta",
    "bookingId": 21921699,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
oE7PdAtU_DtHX408H_4fZUdZ2S_Zsj3Laz6_32Oojg2k_lyZ8GFcZ_ 7/4/2026, 5:43:41 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Fatima Maqsood
start: Mon Jul 06 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 22d 3h 45m 25s ago (PAST)
end: Mon Jul 06 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Fatima Maqsood",
    "email": "fatimamaqsood703@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Maqsood",
    "timeZone": "Asia/Karachi",
    "firstName": "Fatima",
    "utcOffset": 300,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
do2zlcDq_2serxeEf_8OoxRkEQ_zDRsGLZB_8m7BxoQF_ULZMdy6i_ 7/4/2026, 5:15:01 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Gaurav Sutradhar
start: Sat Jul 04 2026 5:15:00 PM UTC+03:00 (Moscow, East Africa) 24d 2h 30m 25s ago (PAST)
end: Sat Jul 04 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26210381,
    "name": "Gaurav Sutradhar",
    "email": "gouravsutradhar907@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Asia/Calcutta",
    "bookingId": 21921699,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
urzhVb6U_wXhN3P53_6OfpqGzS_L0PX0Ef2_c0tahWAk_k5GS1Zwv_ 7/4/2026, 3:48:02 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Sherif Yousry
start: Sat Jul 04 2026 4:30:00 PM UTC+03:00 (Moscow, East Africa) 24d 3h 15m 25s ago (PAST)
end: Sat Jul 04 2026 5:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Sherif Yousry",
    "email": "sherifyosry90@icloud.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Yousry",
    "timeZone": "Africa/Cairo",
    "firstName": "Sherif",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: booked 2 appointments , no reply , no messages sent back !! BL !!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
mAha2WPC_y3IqjlEk_mUNpvAeQ_bn0MnqVB_sNbzr8Cr_tvOwolep_ 7/4/2026, 3:47:45 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Sherif Yousry
start: Sat Jul 04 2026 3:45:00 PM UTC+03:00 (Moscow, East Africa) 24d 4h 25s ago (PAST)
end: Sat Jul 04 2026 4:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Sherif Yousry",
    "email": "sherifyosry90@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Yousry",
    "timeZone": "Africa/Cairo",
    "firstName": "Sherif",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: booked 2 appointments , no reply , no messages sent back !! BL !!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
2d64dLkP_NvFTPOPy_MoBLLMVc_P3Bu06NW_kvVuMyS1_Gitczjol_ 7/4/2026, 3:45:02 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Sherif Yousry
start: Sat Jul 04 2026 3:45:00 PM UTC+03:00 (Moscow, East Africa) 24d 4h 25s ago (PAST)
end: Sat Jul 04 2026 4:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26321302,
    "name": "Sherif Yousry",
    "email": "sherifyosry90@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22016326,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
mLRAcWLY_TUGC81oE_3Xp7WrRk_lzFh4Rls_M2O999qy_4NisgR7j_ 7/4/2026, 3:16:40 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Marwa
start: Sat Jul 04 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 24d 4h 45m 25s ago (PAST)
end: Sat Jul 04 2026 3:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Marwa",
    "email": "marwagalal402@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Marwa",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: her english was no good to begin with , then left when i asked her the 1st question ?!?!? Super Disrespectful !! BL !!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
b6ILc5wC_EXs9qAB1_xfT1qRSA_4FRslGLd_aYh09QgC_e26h1v8C_ 7/4/2026, 3:00:16 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Marwa
start: Sat Jul 04 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 24d 4h 45m 25s ago (PAST)
end: Sat Jul 04 2026 3:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26313355,
    "name": "Marwa",
    "email": "marwagalal402@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22009706,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
rYLvdG2C_3owS0Cke_3NHVGvD6_GbaUaI9A_sSk5dCoq_GTtnaaSl_ 7/4/2026, 5:04:40 AM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Dina Ashraf
start: Sun Jul 05 2026 6:45:00 PM UTC+03:00 (Moscow, East Africa) 23d 1h 25s ago (PAST)
end: Sun Jul 05 2026 7:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Dina Ashraf",
    "email": "dinaashraf115@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Ashraf",
    "timeZone": "Africa/Cairo",
    "firstName": "Dina",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
CSbQiLE6_j5mvEmef_vNiCRv8A_H2i0scpW_WTutSAPP_6afqcnHr_ 7/3/2026, 11:20:33 PM
metadata:
description:
videoCallUrl:
triggerEvent: AFTER_HOSTS_CAL_VIDEO_NO_SHOW
title: Interview @ Support R Us with Sherif Sayed
start: Fri Jul 03 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 24d 20h 30m 25s ago (PAST)
end: Sat Jul 04 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
null
attendees:
[
  {
    "id": 26321154,
    "name": "Sherif Sayed",
    "email": "shrief.sayed.eid@gmail.com",
    "locale": "en",
    "noShow": true,
    "timeZone": "Africa/Cairo",
    "bookingId": 22016204,
    "createdAt": "2026-07-03T14:42:29.793Z",
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
AFTER_HOSTS_CAL_VIDEO_NO_SHOW
G5i6H62X_UiooXxHE_TtoHGkqs_pE61DyiM_esj4SY1n_MvNF1Fym_ 7/3/2026, 11:20:33 PM
metadata:
description:
videoCallUrl:
triggerEvent: AFTER_GUESTS_CAL_VIDEO_NO_SHOW
title: Interview @ Support R Us with Sherif Sayed
start: Fri Jul 03 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 24d 20h 30m 25s ago (PAST)
end: Sat Jul 04 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
"Support R US"
attendees:
[
  {
    "id": 26321154,
    "name": "Sherif Sayed",
    "email": "shrief.sayed.eid@gmail.com",
    "locale": "en",
    "noShow": true,
    "timeZone": "Africa/Cairo",
    "bookingId": 22016204,
    "createdAt": "2026-07-03T14:42:29.793Z",
    "phoneNumber": null
  }
]
cancellationReason: Guest didn't join the call or didn't join before 2026-07-03 20:20:00 +00:00
signature: {"status":"Signature Valid"}
AFTER_GUESTS_CAL_VIDEO_NO_SHOW
0VqRu91e_96PuYSA3_ZPPoXCbH_DtZ238i9_4QXTrM9Q_WvCvjumw_ 7/3/2026, 11:15:01 PM
description: Thanks for the invitation
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Sherif Sayed
start: Fri Jul 03 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 24d 20h 30m 25s ago (PAST)
end: Sat Jul 04 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26321154,
    "name": "Sherif Sayed",
    "email": "shrief.sayed.eid@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 22016204,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
eSeFZkka_YTwzlc55_8kdmxRMc_mcEYN2Is_Bei4FeDH_tfvCQ73Q_ 7/3/2026, 5:45:46 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Sherif Yousry
start: Sat Jul 04 2026 3:45:00 PM UTC+03:00 (Moscow, East Africa) 24d 4h 25s ago (PAST)
end: Sat Jul 04 2026 4:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Sherif Yousry",
    "email": "sherifyosry90@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Yousry",
    "timeZone": "Africa/Cairo",
    "firstName": "Sherif",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
jCqAvTfb_rmOZ0QxV_lQ3EU9yR_NqOqex7z_ScSSXCUO_rmQRgoiN_ 7/3/2026, 5:45:01 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us with Fatima Maqsood
start: Fri Jul 03 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 25d 2h 45m 25s ago (PAST)
end: Fri Jul 03 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26278252,
    "name": "Fatima Maqsood",
    "email": "fatimamaqsood703@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Asia/Karachi",
    "bookingId": 21979545,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
VYqwnAlD_14LrEDh5_aL8ZagXo_wWltaOaV_NuX5Ngy7_c4znwv68_ 7/3/2026, 5:42:37 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Sherif Sayed
start: Fri Jul 03 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 24d 20h 30m 25s ago (PAST)
end: Sat Jul 04 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Sherif Sayed",
    "email": "shrief.sayed.eid@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Sayed",
    "timeZone": "Africa/Cairo",
    "firstName": "Sherif",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
5HlWusAs_vVZQq9th_cBprvhYY_bLm7pNsm_sLaj2ZgZ_kpZFhDYF_ 7/3/2026, 5:40:00 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Karim El Tawil
start: Sat Jul 04 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa) 24d 1h 45m 25s ago (PAST)
end: Sat Jul 04 2026 6:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Karim El Tawil",
    "email": "karim.h.eltawil@outlook.com",
    "language": {
      "locale": "en"
    },
    "lastName": "El Tawil",
    "timeZone": "Africa/Cairo",
    "firstName": "Karim",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
PWjcL84D_2DE0aCOY_lzutUMzo_EyvxXEHs_1QhVONmH_WLLjatZG_ 7/3/2026, 5:00:05 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Fatima Maqsood
start: Fri Jul 03 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 25d 2h 45m 25s ago (PAST)
end: Fri Jul 03 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26278252,
    "name": "Fatima Maqsood",
    "email": "fatimamaqsood703@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Asia/Karachi",
    "bookingId": 21979545,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
uF8Ew1dl_VZZ5oFgO_W2Q1LGjh_X6xeGD8e_tAvBdHfs_n1ZD4oab_ 7/3/2026, 4:21:32 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Islam
start: Sat Jul 04 2026 6:45:00 PM UTC+03:00 (Moscow, East Africa) 24d 1h 25s ago (PAST)
end: Sat Jul 04 2026 7:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Islam",
    "email": "islamhany1280@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Islam",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
yL3kwC19_g4PckqMu_xwDaE1d7_XzdQoxkU_hvrDETqm_IkkN6Nev_ 7/3/2026, 3:09:33 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Nourhan Atef
start: Sun Jul 05 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa) 23d 1h 45m 25s ago (PAST)
end: Sun Jul 05 2026 6:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Nourhan Atef",
    "email": "nooratef871@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Atef",
    "timeZone": "Africa/Cairo",
    "firstName": "Nourhan",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
qPDkby0i_NPIPfG8R_58kf3Vvm_IaZR1iG6_M2ZVTxeH_Bnva5eOr_ 7/3/2026, 2:47:27 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Marwa
start: Sat Jul 04 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 24d 4h 45m 25s ago (PAST)
end: Sat Jul 04 2026 3:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Marwa",
    "email": "marwagalal402@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Marwa",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
38hzywOu_xTjsIHwk_owV9Y2qG_OXh1RmWA_h86Now6R_q7YIFAQm_ 7/3/2026, 1:40:15 AM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Wasilla Nagy
start: Sun Jul 05 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 23d 4h 45m 25s ago (PAST)
end: Sun Jul 05 2026 3:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Wasilla Nagy",
    "email": "sally_w.s@hotmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Nagy",
    "timeZone": "Africa/Cairo",
    "firstName": "Wasilla",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
H8XfpHoX_Qp3hbc3s_QICAkMv1_Y7wXxeql_pZPOmkvQ_WrZkMa0Y_ 7/3/2026, 1:00:05 AM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Farida Hisham
start: Thu Jul 02 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 25d 20h 45m 25s ago (PAST)
end: Fri Jul 03 2026 1:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26152798,
    "name": "Farida Hisham",
    "email": "farida242078@bue.edu.eg",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 21872407,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
TVvvWZQn_7Dpmv06T_c4ou09lw_lTwtRGiS_AvQPwSGW_j2NSt59Z_ 7/2/2026, 11:00:04 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Farida Hisham
start: Thu Jul 02 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 25d 20h 45m 25s ago (PAST)
end: Fri Jul 03 2026 1:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26152798,
    "name": "Farida Hisham",
    "email": "farida242078@bue.edu.eg",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 21872407,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
75pbME80_kIdERiBd_j2FrW3wu_4SMcQGiv_ncO9PzHb_Pxb51PAO_ 7/2/2026, 8:20:33 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Sherif Yousry
start: Sat Jul 04 2026 4:30:00 PM UTC+03:00 (Moscow, East Africa) 24d 3h 15m 25s ago (PAST)
end: Sat Jul 04 2026 5:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Sherif Yousry",
    "email": "sherifyosry90@icloud.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Yousry",
    "timeZone": "Africa/Cairo",
    "firstName": "Sherif",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
nPzcacZ1_Mppljwz8_20fNmdpL_C6NaUFey_1s4GOdmc_XtSd0ss6_ 7/2/2026, 8:12:12 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Fatima Maqsood
start: Fri Jul 03 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 25d 2h 45m 25s ago (PAST)
end: Fri Jul 03 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Fatima Maqsood",
    "email": "fatimamaqsood703@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Maqsood",
    "timeZone": "Asia/Karachi",
    "firstName": "Fatima",
    "utcOffset": 300,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
41avEntQ_zwL8arYY_SRz0gBLQ_r647kki3_todvdtRi_5Z0CLPCO_ 7/2/2026, 5:06:39 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Marina adel zakhir
start: Thu Jul 02 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 26d 2h 45m 25s ago (PAST)
end: Thu Jul 02 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Marina adel zakhir",
    "email": "Marina.ade.zakhir@std.pharma.cu.edu.eg",
    "language": {
      "locale": "en"
    },
    "lastName": "adel zakhir",
    "timeZone": "Africa/Cairo",
    "firstName": "Marina",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: was able to reschedule but not cancel since she wasnt showing up ?!?!?! super disrespectful !! BL !!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
RL69vkIn_29m7Ie3L_AzPUx7Ay_aDX9ZjtZ_c9vqLuwd_WM2Xh10l_ 7/2/2026, 5:06:05 PM
metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Thu Jul 02 2026 5:06:04 PM UTC+03:00 (Moscow, East Africa) 26d 2h 39m 21s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "Marina.ade.zakhir@std.pharma.cu.edu.eg",
    "noShow": true
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_NO_SHOW_UPDATED
kU6miLv8_3buaOi7D_1gLr8t4i_C0EvpMkr_ukDA3CwP_Nh039RDy_ 7/2/2026, 5:00:05 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Marina adel zakhir
start: Thu Jul 02 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 26d 2h 45m 25s ago (PAST)
end: Thu Jul 02 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26035466,
    "name": "Marina adel zakhir",
    "email": "Marina.ade.zakhir@std.pharma.cu.edu.eg",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 21770114,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
P0h8TYv0_RYYfZCdh_dZYPPdeq_EkDo6m3y_bftO00QQ_ODkdTPci_ 7/1/2026, 5:38:53 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Gaurav Sutradhar
start: Sat Jul 04 2026 5:15:00 PM UTC+03:00 (Moscow, East Africa) 24d 2h 30m 25s ago (PAST)
end: Sat Jul 04 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Gaurav Sutradhar",
    "email": "gouravsutradhar907@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Sutradhar",
    "timeZone": "Asia/Calcutta",
    "firstName": "Gaurav",
    "utcOffset": 330,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
uvCi2quC_2eTVj5Yb_rHF0j9PV_5ko0tLN8_ornjDxkd_hwi0cT1P_ 7/1/2026, 1:00:04 AM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Pedro Monteiro
start: Tue Jun 30 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 27d 20h 45m 25s ago (PAST)
end: Wed Jul 01 2026 1:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26082816,
    "name": "Pedro Monteiro",
    "email": "monteiro_lopes14@hotmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Europe/Skopje",
    "bookingId": 21812342,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
knvk8RR1_6ILvRIWE_I5dco4UU_76Syzb2f_r4DNYCH4_r4TGBIIh_ 6/30/2026, 11:00:05 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Pedro Monteiro
start: Tue Jun 30 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 27d 20h 45m 25s ago (PAST)
end: Wed Jul 01 2026 1:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26082816,
    "name": "Pedro Monteiro",
    "email": "monteiro_lopes14@hotmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Europe/Skopje",
    "bookingId": 21812342,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
WTx5q3x3_xcV1Vqki_IwWhSrVu_FIPpRpgk_o5vm5DoL_xHsundoi_ 6/30/2026, 6:29:19 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Farida Hisham
start: Thu Jul 02 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 25d 20h 45m 25s ago (PAST)
end: Fri Jul 03 2026 1:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
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  "name": "Support R US",
  "email": "support.hr@ishopper.info",
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  "username": "supportrus",
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  "timeFormat": "h:mma"
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cancellationReason:
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description:
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title: Interview @ Support R Us with Abdelrahman Karam
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    "email": "abdo.orabi223@gmail.com",
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end: Tue Jun 30 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
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description:
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triggerEvent: โ–ถ๏ธ MEETING_STARTED
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end: Tue Jun 30 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
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MEETING_STARTED
brRBbkji_0p5sOM94_qhHUZUOb_IablBeat_r7tbMk9Q_s4uNdncG_ 6/30/2026, 2:05:24 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Elham
start: Tue Jun 30 2026 2:00:00 PM UTC+03:00 (Moscow, East Africa) 28d 5h 45m 25s ago (PAST)
end: Tue Jun 30 2026 2:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Elham",
    "email": "elham.sh100@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Europe/Amsterdam",
    "firstName": "Elham",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: No Show !!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
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description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Elham
start: Tue Jun 30 2026 2:00:00 PM UTC+03:00 (Moscow, East Africa) 28d 5h 45m 25s ago (PAST)
end: Tue Jun 30 2026 2:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
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  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26055606,
    "name": "Elham",
    "email": "elham.sh100@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Europe/Amsterdam",
    "bookingId": 21788128,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
G2acLHF9_fvMOquHU_pBSXipoE_7OV0mNqr_7Ne76Nmr_8bxGlkmv_ 6/30/2026, 1:04:58 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Abdelrahman Karam
start: Tue Jun 30 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 28d 2h 45m 25s ago (PAST)
end: Tue Jun 30 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Abdelrahman Karam ",
    "email": "abdo.orabi223@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Karam",
    "timeZone": "Africa/Cairo",
    "firstName": "Abdelrahman",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: Family emergency
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
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description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Farida Hisham
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end: Mon Jun 29 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
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  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
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  {
    "id": 26026032,
    "name": "Farida Hisham",
    "email": "farida242078@bue.edu.eg",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 21762020,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
Yt9YAaAl_Sm5HACsC_QtTk9XEU_LQkWOuxh_UIqgtHlT_khdeabVT_ 6/29/2026, 5:28:49 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Pedro Monteiro
start: Tue Jun 30 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 27d 20h 45m 25s ago (PAST)
end: Wed Jul 01 2026 1:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Pedro Monteiro",
    "email": "monteiro_lopes14@hotmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Monteiro",
    "timeZone": "Europe/Skopje",
    "firstName": "Pedro",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
vaLZrY3c_ZCn6y39g_AGjkmwV6_OA66TC8W_L7FAntxH_r6tMfu0o_ 6/29/2026, 4:07:46 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Abdelrahman Karam
start: Tue Jun 30 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 28d 2h 45m 25s ago (PAST)
end: Tue Jun 30 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Abdelrahman Karam ",
    "email": "abdo.orabi223@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Karam",
    "timeZone": "Africa/Cairo",
    "firstName": "Abdelrahman",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
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description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Farida Hisham
start: Mon Jun 29 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 29d 3h 45m 25s ago (PAST)
end: Mon Jun 29 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26026032,
    "name": "Farida Hisham",
    "email": "farida242078@bue.edu.eg",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 21762020,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
gP4Wa0gd_LHrDeeVW_AE8m04q1_63slMlqf_5SoAGFkl_mk5k3p0u_ 6/29/2026, 3:30:02 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us with Pedro Monteiro
start: Mon Jun 29 2026 2:45:00 PM UTC+03:00 (Moscow, East Africa) 29d 5h 25s ago (PAST)
end: Mon Jun 29 2026 3:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
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  "username": "supportrus",
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}
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    "id": 26036133,
    "name": "Pedro Monteiro",
    "email": "monteiro_lopes14@hotmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Europe/Skopje",
    "bookingId": 21770681,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
qsHb0h2n_PEsUP3Ou_wagFYZ1N_kQkTtuQ2_88ZcI9TU_hQmwG7PG_ 6/29/2026, 2:45:01 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us with Saifeldin
start: Mon Jun 29 2026 2:00:00 PM UTC+03:00 (Moscow, East Africa) 29d 5h 45m 25s ago (PAST)
end: Mon Jun 29 2026 2:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26035165,
    "name": "Saifeldin",
    "email": "seifshweekh@icloud.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 21769838,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
gIWACcyA_QSuXiVFg_FYFVqndX_SnzmcSet_p3GnHxkh_WU59yBtl_ 6/29/2026, 2:45:00 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Pedro Monteiro
start: Mon Jun 29 2026 2:45:00 PM UTC+03:00 (Moscow, East Africa) 29d 5h 25s ago (PAST)
end: Mon Jun 29 2026 3:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26036133,
    "name": "Pedro Monteiro",
    "email": "monteiro_lopes14@hotmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Europe/Skopje",
    "bookingId": 21770681,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
YVPVaHLH_M6C6psB8_BkF5Vguw_aUjeW3i7_yjMfQpmw_GYuWyEoS_ 6/29/2026, 2:00:02 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Saifeldin
start: Mon Jun 29 2026 2:00:00 PM UTC+03:00 (Moscow, East Africa) 29d 5h 45m 25s ago (PAST)
end: Mon Jun 29 2026 2:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26035165,
    "name": "Saifeldin",
    "email": "seifshweekh@icloud.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 21769838,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
CG7RXso7_rytxDdf3_bzjzQFhP_e5r0jjzY_6LVGulHW_vsgQouQS_ 6/29/2026, 1:53:08 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Rand Qafesha
start: Tue Jun 30 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 28d 4h 45m 25s ago (PAST)
end: Tue Jun 30 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Rand Qafesha",
    "email": "randqafeesha@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Qafesha",
    "timeZone": "Asia/Jerusalem",
    "firstName": "Rand",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
HDWH8q6M_ujXaLAOs_6bWXe9kP_vEkIeGqw_baaz7w1m_5LTmQ3eq_ 6/29/2026, 10:44:21 AM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Elham
start: Tue Jun 30 2026 2:00:00 PM UTC+03:00 (Moscow, East Africa) 28d 5h 45m 25s ago (PAST)
end: Tue Jun 30 2026 2:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Elham",
    "email": "elham.sh100@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Europe/Amsterdam",
    "firstName": "Elham",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
6vNdhng4_V3ndPakz_k5e3Z5gr_7r154kRY_NZ7exEsu_Bt6kpzyc_ 6/28/2026, 11:00:07 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Pedro Monteiro
start: Mon Jun 29 2026 2:45:00 PM UTC+03:00 (Moscow, East Africa) 29d 5h 25s ago (PAST)
end: Mon Jun 29 2026 3:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Pedro Monteiro",
    "email": "monteiro_lopes14@hotmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Monteiro",
    "timeZone": "Europe/Skopje",
    "firstName": "Pedro",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
LQjBTTCd_1xEcxiWV_5qqZ7TyL_Ud4VMnII_4UO6lvjq_OkEl1Yx8_ 6/28/2026, 10:32:23 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ”„ BOOKING_RESCHEDULED
title: Interview @ Support R Us with Marina adel zakhir
start: Thu Jul 02 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 26d 2h 45m 25s ago (PAST)
end: Thu Jul 02 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Marina adel zakhir",
    "email": "Marina.ade.zakhir@std.pharma.cu.edu.eg",
    "language": {
      "locale": "en"
    },
    "lastName": "adel zakhir",
    "timeZone": "Africa/Cairo",
    "firstName": "Marina",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_RESCHEDULED
V9VGk88h_YebCE51P_IqMDpkdV_7sIw8VoC_s0Z9BgLo_zDWod18C_ 6/28/2026, 10:28:39 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Marina adel zakhir
start: Mon Jun 29 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 28d 21h 15m 25s ago (PAST)
end: Mon Jun 29 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Marina adel zakhir",
    "email": "Marina.ade.zakhir@std.pharma.cu.edu.eg",
    "language": {
      "locale": "en"
    },
    "lastName": "adel zakhir",
    "timeZone": "Africa/Cairo",
    "firstName": "Marina",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
O3FAVYXd_HLRkOTAl_xrW9GbDm_VBFuS7Vu_awPQqbrl_wgNL381s_ 6/28/2026, 10:20:14 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Saifeldin
start: Mon Jun 29 2026 2:00:00 PM UTC+03:00 (Moscow, East Africa) 29d 5h 45m 25s ago (PAST)
end: Mon Jun 29 2026 2:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Saifeldin",
    "email": "seifshweekh@icloud.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Saifeldin",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
09LuGYdd_HyodhaLL_WE9MaTBI_Z3q5x7Xr_ccEk4eLd_Cjdk0gGh_ 6/28/2026, 3:45:00 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us with Nerissa Olitan
start: Sun Jun 28 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 30d 4h 45m 25s ago (PAST)
end: Sun Jun 28 2026 3:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 26014430,
    "name": "Nerissa Olitan",
    "email": "nerissa.olitan@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 21751828,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
GMRhTVeV_MRSA9g4g_LD5Zfs4Z_DC4yZPbg_8CVdAe6W_z2hYTaDu_ 6/28/2026, 3:39:36 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Farida Hisham
start: Mon Jun 29 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 29d 3h 45m 25s ago (PAST)
end: Mon Jun 29 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Farida Hisham",
    "email": "farida242078@bue.edu.eg",
    "language": {
      "locale": "en"
    },
    "lastName": "Hisham",
    "timeZone": "Africa/Cairo",
    "firstName": "Farida",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
kwLjV1dD_74xmf9a8_mUSnjZbI_WErkS44d_7Hv6MfD3_2ah5A8oI_ 6/28/2026, 3:00:01 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Nerissa Olitan
start: Sun Jun 28 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 30d 4h 45m 25s ago (PAST)
end: Sun Jun 28 2026 3:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
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  {
    "id": 26014430,
    "name": "Nerissa Olitan",
    "email": "nerissa.olitan@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 21751828,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
RS0C98si_bsmT5F2m_Ez0TPNCb_iQ2nLv8t_6nykpIsQ_zYwN0XjU_ 6/28/2026, 12:46:17 AM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Nerissa Olitan
start: Sun Jun 28 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 30d 4h 45m 25s ago (PAST)
end: Sun Jun 28 2026 3:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Nerissa Olitan",
    "email": "nerissa.olitan@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Olitan",
    "timeZone": "Africa/Cairo",
    "firstName": "Nerissa",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
rI83y4vX_uOop6INf_YntXcCks_A7rC2Snb_uAXZuls5_kv3nd1kH_ 6/27/2026, 5:39:45 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Omar Yasser
start: Sun Jun 28 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa) 29d 22h 45m 25s ago (PAST)
end: Sun Jun 28 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Omar Yasser",
    "email": "omar.work2050@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Yasser",
    "timeZone": "Etc/GMT-3",
    "firstName": "Omar",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: How about u book the meeting when ur going to show up bro u been reschedueling all week please only book it when ur gonna show up a reschedule could be for 1 or 2 times not for the whole week
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
4ufrk4U3_GjhnNgMZ_PUSlV6aL_1tyo09OP_fcel551e_iA2YFmP4_ 6/27/2026, 4:35:54 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Rama Ahmed
start: Sat Jun 27 2026 4:30:00 PM UTC+03:00 (Moscow, East Africa) 31d 3h 15m 25s ago (PAST)
end: Sat Jun 27 2026 5:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Rama Ahmed",
    "email": "rama.ahmed.elaraby@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Ahmed",
    "timeZone": "Africa/Cairo",
    "firstName": "Rama",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: No Show
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
8AOX5xIZ_zm6tweTO_LguXORmH_UGtRBvgv_yZ9E1ao6_o4kFq9C3_ 6/27/2026, 4:35:39 PM
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title: Interview @ Support R Us with Rama Ahmed
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end: Sat Jun 27 2026 5:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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cancellationReason: Guest didn't join the call or didn't join before 2026-06-27 13:35:00 +00:00
signature: {"status":"Signature Valid"}
AFTER_GUESTS_CAL_VIDEO_NO_SHOW
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metadata:
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triggerEvent: BOOKING_NO_SHOW_UPDATED
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start: Sat Jun 27 2026 4:35:36 PM UTC+03:00 (Moscow, East Africa) 31d 3h 9m 49s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
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BOOKING_NO_SHOW_UPDATED
EevlYf7V_9c82oYVC_786UOef9_Hpkl8DBh_4I4DWepk_LcbhfjZH_ 6/27/2026, 4:30:01 PM
description:
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triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Rama Ahmed
start: Sat Jun 27 2026 4:30:00 PM UTC+03:00 (Moscow, East Africa) 31d 3h 15m 25s ago (PAST)
end: Sat Jun 27 2026 5:15:00 PM UTC+03:00 (Moscow, East Africa)
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MEETING_STARTED
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description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us with Nour Elkhouly
start: Sat Jun 27 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 31d 4h 45m 25s ago (PAST)
end: Sat Jun 27 2026 3:45:00 PM UTC+03:00 (Moscow, East Africa)
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end: Sat Jun 27 2026 3:45:00 PM UTC+03:00 (Moscow, East Africa)
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MEETING_STARTED
84lSyHkf_9u5a3VEM_wSiIkOqU_WE5nutki_GAFji0cq_n2t0BOCM_ 6/27/2026, 10:03:21 AM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ”„ BOOKING_RESCHEDULED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Omar Yasser
start: Sun Jun 28 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa) 29d 22h 45m 25s ago (PAST)
end: Sun Jun 28 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
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  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
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  {
    "name": "Omar Yasser",
    "email": "omar.work2050@gmail.com",
    "language": {
      "locale": "en"
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cancellationReason:
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BOOKING_RESCHEDULED
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ”„ BOOKING_RESCHEDULED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Omar Yasser
start: Sat Jun 27 2026 8:00:00 PM UTC+03:00 (Moscow, East Africa) 30d 23h 45m 25s ago (PAST)
end: Sat Jun 27 2026 10:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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  "email": "support.hr@ishopper.info",
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  "username": "supportrus",
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  "timeFormat": "h:mma"
}
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    "language": {
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  }
]
cancellationReason:
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BOOKING_RESCHEDULED
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description:
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triggerEvent: โน๏ธ MEETING_ENDED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Habiba Abd El-Salam Mahmoud Abd Hegab
start: Fri Jun 26 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 32d 3h 45m 25s ago (PAST)
end: Fri Jun 26 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa)
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    "id": 25929568,
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description:
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triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Habiba Abd El-Salam Mahmoud Abd Hegab
start: Fri Jun 26 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 32d 3h 45m 25s ago (PAST)
end: Fri Jun 26 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 25929568,
    "name": "Habiba Abd El-Salam Mahmoud Abd Hegab",
    "email": "Habibaabdelsalam329@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 21679951,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
w350Gr2P_BA11sjHQ_Czm6ZSSL_o4aFjlc3_FSvj7Xwh_ZkR8Gh5G_ 6/26/2026, 2:03:25 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Nour Elkhouly
start: Sat Jun 27 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 31d 4h 45m 25s ago (PAST)
end: Sat Jun 27 2026 3:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Nour Elkhouly",
    "email": "elkhoulyn362@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Elkhouly",
    "timeZone": "Africa/Cairo",
    "firstName": "Nour",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
k7jA6rY4_Qt2IXoM1_tZ2ZWA15_04POlxXh_6kxYlPao_2grGZxU3_ 6/26/2026, 1:22:41 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Rama Ahmed
start: Sat Jun 27 2026 4:30:00 PM UTC+03:00 (Moscow, East Africa) 31d 3h 15m 25s ago (PAST)
end: Sat Jun 27 2026 5:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Rama Ahmed",
    "email": "rama.ahmed.elaraby@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Ahmed",
    "timeZone": "Africa/Cairo",
    "firstName": "Rama",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
kVArQLjz_P5Uk6Nrx_HpvsehZk_PvkkOUAm_sIRmNgYj_GeD5YXQN_ 6/26/2026, 12:47:25 AM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Habiba Abd El-Salam Mahmoud Abd Hegab
start: Fri Jun 26 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 32d 3h 45m 25s ago (PAST)
end: Fri Jun 26 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Habiba Abd El-Salam Mahmoud Abd Hegab",
    "email": "Habibaabdelsalam329@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Abd El-Salam Mahmoud Abd Hegab",
    "timeZone": "Africa/Cairo",
    "firstName": "Habiba",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
kWrRuaav_P72M1kYp_mmkXYZmL_7jZpmAtk_ExDO9FS3_FZXDGDHw_ 6/26/2026, 12:00:05 AM
description: I would prefer this to be an audio-only call, if that's possible. Looking forward to it
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us with Habiba Abdelsalam
start: Thu Jun 25 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 32d 20h 30m 25s ago (PAST)
end: Fri Jun 26 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 25859272,
    "name": "Habiba Abdelsalam",
    "email": "habibaabdelsalam329@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 21617820,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
1P8vOzOr_rW4kSEB2_jF9HYzwX_qIQdQoAl_bfMi4lk1_6vVS9Ru8_ 6/25/2026, 11:15:01 PM
description: I would prefer this to be an audio-only call, if that's possible. Looking forward to it
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Habiba Abdelsalam
start: Thu Jun 25 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 32d 20h 30m 25s ago (PAST)
end: Fri Jun 26 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 25859272,
    "name": "Habiba Abdelsalam",
    "email": "habibaabdelsalam329@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 21617820,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
XrekcO6R_lm4krxbq_AIW2oPGu_OXqP8b5B_Llvfo9A8_dCBZOZMo_ 6/25/2026, 4:45:01 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us with Rand Qafesha
start: Thu Jun 25 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 33d 3h 45m 25s ago (PAST)
end: Thu Jun 25 2026 4:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 25848135,
    "name": "Rand Qafesha",
    "email": "randqafeesha@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Asia/Jerusalem",
    "bookingId": 21608313,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
5pQGkkxi_vOazVdIl_q89tBrdt_8q0QkGop_Dp9R7ldV_XDy460Zv_ 6/25/2026, 4:00:07 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Rand Qafesha
start: Thu Jun 25 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 33d 3h 45m 25s ago (PAST)
end: Thu Jun 25 2026 4:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 25848135,
    "name": "Rand Qafesha",
    "email": "randqafeesha@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Asia/Jerusalem",
    "bookingId": 21608313,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
gHAU7kYd_Mjokds1V_y8qTOBOZ_fQyhWWl9_nz5wDdSL_2gkTCWET_ 6/25/2026, 2:30:01 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us with Muhammad Yousef
start: Thu Jun 25 2026 1:45:00 PM UTC+03:00 (Moscow, East Africa) 33d 6h 25s ago (PAST)
end: Thu Jun 25 2026 2:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 25813558,
    "name": "Muhammad Yousef",
    "email": "yousefmuhammad190@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 21576804,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
QAT4Fkaz_k1VepAwr_tQrtH4Ea_3suWgibt_yEtTvbf5_QlcPTVz1_ 6/25/2026, 1:45:00 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Muhammad Yousef
start: Thu Jun 25 2026 1:45:00 PM UTC+03:00 (Moscow, East Africa) 33d 6h 25s ago (PAST)
end: Thu Jun 25 2026 2:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 25813558,
    "name": "Muhammad Yousef",
    "email": "yousefmuhammad190@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 21576804,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
V8kv9Yyk_PDqjpI5b_m8a1eaAP_ahtbz4Mn_lFLqmAyN_MeqUzOPI_ 6/25/2026, 4:12:01 AM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Habiba Abdelsalam
start: Thu Jun 25 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 32d 20h 30m 25s ago (PAST)
end: Fri Jun 26 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Habiba Abdelsalam",
    "email": "habibaabdelsalam329@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Abdelsalam",
    "timeZone": "Africa/Cairo",
    "firstName": "Habiba",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
LQbtNO6V_oxUB6ZsY_9hMRh1XU_jSmW9Z9f_1lqipsfm_2exxmy4y_ 6/24/2026, 11:08:07 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Rand Qafesha
start: Thu Jun 25 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 33d 3h 45m 25s ago (PAST)
end: Thu Jun 25 2026 4:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Rand Qafesha",
    "email": "randqafeesha@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Qafesha",
    "timeZone": "Asia/Jerusalem",
    "firstName": "Rand",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
NtTlAy1H_6GuAuU8S_adngdIFu_83cFqOLn_HAYShxLS_axRzsQF6_ 6/24/2026, 10:35:53 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with marwa atef
start: Wed Jun 24 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 33d 21h 15m 25s ago (PAST)
end: Wed Jun 24 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "marwa atef",
    "email": "marwa.atef66@icloud.com",
    "language": {
      "locale": "en"
    },
    "lastName": "atef",
    "timeZone": "Africa/Cairo",
    "firstName": "marwa",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: booked an appointment and confirmed it not to show at the end ?!?!?! really ? and couldnt send a message or cancel all together from the link in the email ?!?!?!?! BL !!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
orDUUXPM_AlO1osNs_YQQ2zcZM_t2v8TvL7_ZcIw1SXi_jPv7kFjX_ 6/24/2026, 10:35:37 PM
metadata:
description:
videoCallUrl:
triggerEvent: AFTER_GUESTS_CAL_VIDEO_NO_SHOW
title: Interview @ Support R Us with marwa atef
start: Wed Jun 24 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 33d 21h 15m 25s ago (PAST)
end: Wed Jun 24 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
"Support R US"
attendees:
[
  {
    "id": 25812444,
    "name": "marwa atef",
    "email": "marwa.atef66@icloud.com",
    "locale": "en",
    "noShow": true,
    "timeZone": "Africa/Cairo",
    "bookingId": 21575771,
    "createdAt": "2026-06-24T13:59:29.034Z",
    "phoneNumber": null
  }
]
cancellationReason: Guest didn't join the call or didn't join before 2026-06-24 19:35:00 +00:00
signature: {"status":"Signature Valid"}
AFTER_GUESTS_CAL_VIDEO_NO_SHOW
vgcTV3H5_7LwT9ccg_lDgxTqOx_maLz7AGq_8qaogi6A_9cuk1MEs_ 6/24/2026, 10:30:03 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with marwa atef
start: Wed Jun 24 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 33d 21h 15m 25s ago (PAST)
end: Wed Jun 24 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
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  {
    "id": 25812444,
    "name": "marwa atef",
    "email": "marwa.atef66@icloud.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 21575771,
    "phoneNumber": null
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cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
jgIdtxHl_tUCf3LrS_5xvv35wG_8GLTL7T9_kXUa8B8k_ESdAPcjq_ 6/24/2026, 5:06:56 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Muhammad Yousef
start: Thu Jun 25 2026 1:45:00 PM UTC+03:00 (Moscow, East Africa) 33d 6h 25s ago (PAST)
end: Thu Jun 25 2026 2:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Muhammad Yousef",
    "email": "yousefmuhammad190@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Yousef",
    "timeZone": "Africa/Cairo",
    "firstName": "Muhammad",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
bZql2bd0_TPQf8wsV_svMmC5LX_ksOsEdz6_HiDdOBwf_CX6UZeuN_ 6/24/2026, 4:59:36 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with marwa atef
start: Wed Jun 24 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 33d 21h 15m 25s ago (PAST)
end: Wed Jun 24 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "marwa atef",
    "email": "marwa.atef66@icloud.com",
    "language": {
      "locale": "en"
    },
    "lastName": "atef",
    "timeZone": "Africa/Cairo",
    "firstName": "marwa",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
2u3FaSP5_nCGRXIrt_NWhhjN8Y_5toXByvD_s7nVLvEd_4W0cdluO_ 6/24/2026, 2:23:37 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ”„ BOOKING_RESCHEDULED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Omar Yasser
start: Fri Jun 26 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 31d 20h 45m 25s ago (PAST)
end: Sat Jun 27 2026 1:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Omar Yasser",
    "email": "omar.work2050@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Yasser",
    "timeZone": "Etc/GMT-3",
    "firstName": "Omar",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_RESCHEDULED
eRwefp4l_kOZcZclN_WZFBCm3H_kbSfZjbi_bNtPhdAs_NuZSEvEX_ 6/24/2026, 1:00:17 AM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and yassmin wahba
start: Tue Jun 23 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 34d 20h 45m 25s ago (PAST)
end: Wed Jun 24 2026 1:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 25621649,
    "name": "yassmin wahba",
    "email": "yassminwahba606@gmail.com",
    "locale": "ar",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 21401242,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
u7s884dh_VP2cW5b7_kiTUeU1i_ERBVTS1a_TcY2asBx_lrf9gIpV_ 6/24/2026, 12:21:38 AM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Omar Yasser
start: Wed Jun 24 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 34d 4h 45m 25s ago (PAST)
end: Wed Jun 24 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Omar Yasser",
    "email": "omar.work2050@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Yasser",
    "timeZone": "Etc/GMT-3",
    "firstName": "Omar",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
q7RBQlul_y1Yb306V_3fuvMjy6_0SPk4p71_gl6nn7mN_xHhMA93e_ 6/23/2026, 11:52:34 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and yassmin wahba
start: Tue Jun 23 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 34d 20h 45m 25s ago (PAST)
end: Wed Jun 24 2026 1:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "yassmin wahba",
    "email": "yassminwahba606@gmail.com",
    "language": {
      "locale": "ar"
    },
    "lastName": "wahba",
    "timeZone": "Africa/Cairo",
    "firstName": "yassmin",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: seems like her mic wont work for her for some super strange reason !!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
2NcuOwCN_cgqHSanX_T67R1tiA_nMeRh4Dh_uqCR3Usf_MykF2Uic_ 6/23/2026, 11:00:19 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and yassmin wahba
start: Tue Jun 23 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 34d 20h 45m 25s ago (PAST)
end: Wed Jun 24 2026 1:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 25621649,
    "name": "yassmin wahba",
    "email": "yassminwahba606@gmail.com",
    "locale": "ar",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 21401242,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
wlmLDQba_n5xTGt1Y_3Qq5SOBg_5NQltoIr_fODzIqch_SAU52MbV_ 6/23/2026, 9:46:52 PM
description: ****๐Ÿ“… Demo Session Overview โ€” Full Communication & AI Call Center Platform****

During this demo, we will walk you through a complete end-to-end business communication ecosystem designed to handle all customer interactions in one unified system.

We will cover:

****๐Ÿ“ž Voice Operations (Inbound & Outbound)****

* Live inbound and outbound call handling
* Call routing, transfers, and smart distribution
* Multi-agent handling for sales and support teams
* Scalable setup for any business size

****๐Ÿ“ง Email Communication****

* Centralized email handling system
* Team-based response management
* Automated organization of incoming requests

****๐Ÿ’ฌ Chat & Social Media Integration****

* Live chat system for websites (can be deployed instantly even if not currently available)
* Social media messaging integration (Telegram, Facebook, WhatsApp, and more)
* Unified inbox for all customer conversations across platforms

****๐ŸŽฅ Meeting & Collaboration System****

* Live video meetings for teams and clients
* Screen sharing and structured communication tools
* Recording, transcription, and translation capabilities

****๐ŸŽซ Help Desk & Ticketing System (AI-Enhanced)****

* Full ticket management workflow (create, assign, resolve)
* AI-powered message summarization
* Grammar correction and multilingual translation
* Smart response assistance for faster handling of customer requests

****๐Ÿ‘ฅ Internal Team Communication Suite****

* Real-time team chat and collaboration tools
* Department-based organization (sales, support, operations)
* Internal coordination for faster response times and workflow clarity

****๐Ÿš€ Closing Segment****
We will conclude with a full overview of how all systems connect together into a single streamlined solution that helps businesses:

* Improve customer experience
* Reduce operational costs
* Increase response speed and efficiency
* Scale communication across multiple channels effortlessly

****๐Ÿš€**** [Full List of Features in details so far .......](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: โŒ BOOKING_CANCELLED
title: Demo with Mr Strouroul by Haytham Meiz
start: Sun Jul 05 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 23d 4h 45m 25s ago (PAST)
end: Sun Jul 05 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
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  "utcOffset": 180,
  "timeFormat": "h:mma"
}
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  {
    "name": "Mr Strouroul",
    "email": "info@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Strouroul",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
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cancellationReason: tester
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
A1hkmrhV_eukmSkOb_het7NGpm_T7zAw2eu_hvk0LmN8_XmEhpkdn_ 6/23/2026, 6:58:41 PM
description: ****๐Ÿ“… Demo Session Overview โ€” Full Communication & AI Call Center Platform****

During this demo, we will walk you through a complete end-to-end business communication ecosystem designed to handle all customer interactions in one unified system.

We will cover:

****๐Ÿ“ž Voice Operations (Inbound & Outbound)****

* Live inbound and outbound call handling
* Call routing, transfers, and smart distribution
* Multi-agent handling for sales and support teams
* Scalable setup for any business size

****๐Ÿ“ง Email Communication****

* Centralized email handling system
* Team-based response management
* Automated organization of incoming requests

****๐Ÿ’ฌ Chat & Social Media Integration****

* Live chat system for websites (can be deployed instantly even if not currently available)
* Social media messaging integration (Telegram, Facebook, WhatsApp, and more)
* Unified inbox for all customer conversations across platforms

****๐ŸŽฅ Meeting & Collaboration System****

* Live video meetings for teams and clients
* Screen sharing and structured communication tools
* Recording, transcription, and translation capabilities

****๐ŸŽซ Help Desk & Ticketing System (AI-Enhanced)****

* Full ticket management workflow (create, assign, resolve)
* AI-powered message summarization
* Grammar correction and multilingual translation
* Smart response assistance for faster handling of customer requests

****๐Ÿ‘ฅ Internal Team Communication Suite****

* Real-time team chat and collaboration tools
* Department-based organization (sales, support, operations)
* Internal coordination for faster response times and workflow clarity

****๐Ÿš€ Closing Segment****
We will conclude with a full overview of how all systems connect together into a single streamlined solution that helps businesses:

* Improve customer experience
* Reduce operational costs
* Increase response speed and efficiency
* Scale communication across multiple channels effortlessly

****๐Ÿš€**** [Full List of Features in details so far .......](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Demo with Mr Strouroul by Haytham Meiz
start: Sun Jul 05 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 23d 4h 45m 25s ago (PAST)
end: Sun Jul 05 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
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    "locale": "en"
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  "username": "supportrus",
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  "timeFormat": "h:mma"
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    "email": "info@ishopper.info",
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cancellationReason:
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title: Training @ Support R Us (with Haytham Meiz) between Support R US and Jomana
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end: Tue Jun 23 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
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cancellationReason:
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MEETING_STARTED
rkYNCzQb_r39rY06w_oTHeGgFX_tF05A6Cc_Y32XEPl0_XHdPja0I_ 6/22/2026, 7:49:47 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and yassmin wahba
start: Tue Jun 23 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 34d 20h 45m 25s ago (PAST)
end: Wed Jun 24 2026 1:00:00 AM UTC+03:00 (Moscow, East Africa)
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  "username": "supportrus",
  "utcOffset": 180,
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  {
    "name": "yassmin wahba",
    "email": "yassminwahba606@gmail.com",
    "language": {
      "locale": "ar"
    },
    "lastName": "wahba",
    "timeZone": "Africa/Cairo",
    "firstName": "yassmin",
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cancellationReason:
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BOOKING_CREATED
ogxHUsUA_llEz5hvr_aObkzcwX_ZzomHI9w_zouViHX8_BkYhjGGD_ 6/22/2026, 4:06:16 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Farah Gamal
start: Mon Jun 22 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 36d 3h 45m 25s ago (PAST)
end: Mon Jun 22 2026 4:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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  "id": 1834708,
  "name": "Support R US",
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  "timeZone": "Africa/Cairo",
  "username": "supportrus",
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cancellationReason: no show
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
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videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Farah Gamal
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end: Mon Jun 22 2026 4:45:00 PM UTC+03:00 (Moscow, East Africa)
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MEETING_STARTED
bWW9qd8R_os1evoAC_di0dQnh2_Ye5jLR5H_IPPGotRI_VFBgWbLe_ 6/22/2026, 3:24:03 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Aya Mohamed
start: Mon Jun 22 2026 3:15:00 PM UTC+03:00 (Moscow, East Africa) 36d 4h 30m 25s ago (PAST)
end: Mon Jun 22 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa)
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cancellationReason: wants to join in 15 mins ? can reschedule to join whenever she sets the time for it cos im not sitting here waiting 15 mins for her to join !!
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BOOKING_CANCELLED
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Jomana
start: Tue Jun 23 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 35d 4h 45m 25s ago (PAST)
end: Tue Jun 23 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Yassmen wahba
start: Sun Jun 21 2026 10:00:00 PM UTC+03:00 (Moscow, East Africa) 36d 21h 45m 25s ago (PAST)
end: Mon Jun 22 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
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  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 25532589,
    "name": "Yassmen wahba",
    "email": "yassminwahba606@gmail.com",
    "locale": "ar",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 21321057,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
qYtyekpY_IelPcS1p_ASDdY7HI_l6RNi4jN_e6ARMWpO_H5yOcwSZ_ 6/21/2026, 9:26:48 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Aya Mohamed
start: Mon Jun 22 2026 3:15:00 PM UTC+03:00 (Moscow, East Africa) 36d 4h 30m 25s ago (PAST)
end: Mon Jun 22 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Aya Mohamed",
    "email": "ayaabdelnbay1999@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Mohamed",
    "timeZone": "Africa/Cairo",
    "firstName": "Aya",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
p1nIvorh_7zEG4WDk_d9DlHVH5_4fC9CPk2_7li8OgiE_0ZHZnESp_ 6/21/2026, 9:15:00 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us with Aya Mohamed
start: Sun Jun 21 2026 8:30:00 PM UTC+03:00 (Moscow, East Africa) 36d 23h 15m 25s ago (PAST)
end: Sun Jun 21 2026 9:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 25548908,
    "name": "Aya Mohamed",
    "email": "ayaabdelnaby1999@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 21335454,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
SkhCRzko_NqhDGV21_mhZWISEi_loXdxX3T_VfRMlNuU_ZZV0Zo8u_ 6/21/2026, 8:35:19 PM
metadata:
description:
videoCallUrl:
triggerEvent: AFTER_HOSTS_CAL_VIDEO_NO_SHOW
title: Interview @ Support R Us with Aya Mohamed
start: Sun Jun 21 2026 8:30:00 PM UTC+03:00 (Moscow, East Africa) 36d 23h 15m 25s ago (PAST)
end: Sun Jun 21 2026 9:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
null
attendees:
[
  {
    "id": 25548908,
    "name": "Aya Mohamed",
    "email": "ayaabdelnaby1999@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 21335454,
    "createdAt": "2026-06-21T14:32:30.770Z",
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
AFTER_HOSTS_CAL_VIDEO_NO_SHOW
6C0xSoeA_yrvOSSwi_Uc1EdsUU_UxOBhMgk_6RMULXg4_SMmIkaa3_ 6/21/2026, 8:30:01 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Aya Mohamed
start: Sun Jun 21 2026 8:30:00 PM UTC+03:00 (Moscow, East Africa) 36d 23h 15m 25s ago (PAST)
end: Sun Jun 21 2026 9:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
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    "id": 25548908,
    "name": "Aya Mohamed",
    "email": "ayaabdelnaby1999@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 21335454,
    "phoneNumber": null
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cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
XTsUcg8E_PNxGS1BM_FGsxFRlB_QfkZ9Zzn_Lrp5Lg95_QEBE85Uc_ 6/21/2026, 7:30:02 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us with Mai Hassapo
start: Sun Jun 21 2026 6:45:00 PM UTC+03:00 (Moscow, East Africa) 37d 1h 25s ago (PAST)
end: Sun Jun 21 2026 7:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
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  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
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attendees:
[
  {
    "id": 25525240,
    "name": "Mai Hassapo",
    "email": "maihassapo@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 21314765,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
CpOOFko0_4m07OaCH_CAHdvErI_IaOcyLZb_kmWnCBsH_vCT7u0Qh_ 6/21/2026, 6:45:01 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Mai Hassapo
start: Sun Jun 21 2026 6:45:00 PM UTC+03:00 (Moscow, East Africa) 37d 1h 25s ago (PAST)
end: Sun Jun 21 2026 7:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
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  {
    "id": 25525240,
    "name": "Mai Hassapo",
    "email": "maihassapo@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 21314765,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
wHYydMLR_Ty6kn7RF_PYXoteZm_7ox1fj0D_kkOUV1vM_4wfBzDiv_ 6/21/2026, 5:32:40 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Aya Mohamed
start: Sun Jun 21 2026 8:30:00 PM UTC+03:00 (Moscow, East Africa) 36d 23h 15m 25s ago (PAST)
end: Sun Jun 21 2026 9:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Aya Mohamed",
    "email": "ayaabdelnaby1999@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Mohamed",
    "timeZone": "Africa/Cairo",
    "firstName": "Aya",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
pz9wSjwZ_P3UHLzCL_e5gQSt9D_Ags4Ofqn_ZnmFhQCv_ZOrldMWx_ 6/20/2026, 9:46:22 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Yassmen wahba
start: Sun Jun 21 2026 10:00:00 PM UTC+03:00 (Moscow, East Africa) 36d 21h 45m 25s ago (PAST)
end: Mon Jun 22 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Yassmen wahba",
    "email": "yassminwahba606@gmail.com",
    "language": {
      "locale": "ar"
    },
    "lastName": "wahba",
    "timeZone": "Africa/Cairo",
    "firstName": "Yassmen",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
1VZjuHSD_2hd28NA3_A4kmWOs0_ck6CmaG0_NXSUeols_SStcsBLF_ 6/20/2026, 9:06:00 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Farah Gamal
start: Mon Jun 22 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 36d 3h 45m 25s ago (PAST)
end: Mon Jun 22 2026 4:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Farah Gamal",
    "email": "farah.gamalzahra@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Gamal",
    "timeZone": "Africa/Cairo",
    "firstName": "Farah",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
4IhDwczU_t9Lk1BNt_jBkXC4zo_Amy82Oek_1adevq8i_tMy7m8D1_ 6/20/2026, 6:07:17 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with ูŠุงุณู…ูŠู† ูˆู‡ุจุฉ
start: Sat Jun 20 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa) 38d 1h 45m 25s ago (PAST)
end: Sat Jun 20 2026 6:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "ูŠุงุณู…ูŠู† ูˆู‡ุจุฉ",
    "email": "yassminwahba606@gmail.com",
    "language": {
      "locale": "ar"
    },
    "lastName": "ูˆู‡ุจุฉ",
    "timeZone": "Etc/GMT-3",
    "firstName": "ูŠุงุณู…ูŠู†",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: came in and left ? wtf is this hassle !! BL!!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
stEvM53d_zsEDwQVB_VmLkXeBx_rPuOWWBj_YY2zwke9_Sqhc3XGd_ 6/20/2026, 6:00:58 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with ูŠุงุณู…ูŠู† ูˆู‡ุจุฉ
start: Sat Jun 20 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa) 38d 1h 45m 25s ago (PAST)
end: Sat Jun 20 2026 6:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 25522982,
    "name": "ูŠุงุณู…ูŠู† ูˆู‡ุจุฉ",
    "email": "yassminwahba606@gmail.com",
    "locale": "ar",
    "noShow": false,
    "timeZone": "Etc/GMT-3",
    "bookingId": 21312806,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
tCN9wCja_yZMNjvfB_dyF5UO35_zO3i8k5S_MpxFbD63_e04QxII4_ 6/20/2026, 4:13:48 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ”„ BOOKING_RESCHEDULED
title: Interview @ Support R Us with Mai Hassapo
start: Sun Jun 21 2026 6:45:00 PM UTC+03:00 (Moscow, East Africa) 37d 1h 25s ago (PAST)
end: Sun Jun 21 2026 7:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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  "name": "Support R US",
  "email": "support.hr@ishopper.info",
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  "username": "supportrus",
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}
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    "name": "Mai Hassapo",
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cancellationReason:
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BOOKING_RESCHEDULED
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description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Mai Hassapo
start: Sat Jun 20 2026 6:45:00 PM UTC+03:00 (Moscow, East Africa) 38d 1h 25s ago (PAST)
end: Sat Jun 20 2026 7:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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  "email": "support.hr@ishopper.info",
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  "timeZone": "Africa/Cairo",
  "username": "supportrus",
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  "timeFormat": "h:mma"
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cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
7ImGCsOu_C65ZLoMF_DpU1DPYS_a1g0Or4t_1A8SIAgX_l14QPj2b_ 6/20/2026, 2:06:29 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description click](https://supportrus.ishopper.info/LAYOUT/supportRus/job_description.shtml) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with ูŠุงุณู…ูŠู† ูˆู‡ุจุฉ
start: Sat Jun 20 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa) 38d 1h 45m 25s ago (PAST)
end: Sat Jun 20 2026 6:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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  "timeZone": "Africa/Cairo",
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  "utcOffset": 180,
  "timeFormat": "h:mma"
}
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    "language": {
      "locale": "ar"
    },
    "lastName": "ูˆู‡ุจุฉ",
    "timeZone": "Etc/GMT-3",
    "firstName": "ูŠุงุณู…ูŠู†",
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cancellationReason:
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description:
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title: Demo with Vaishnavi Ahuja by
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description:
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triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Demo with Vaishnavi Ahuja by
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MEETING_STARTED
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description:
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triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us with Mohamed Yasser
start: Wed Jun 17 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 41d 3h 45m 25s ago (PAST)
end: Wed Jun 17 2026 4:45:00 PM UTC+03:00 (Moscow, East Africa)
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MEETING_ENDED
1C1q2IAH_gjgisYd8_b1cySsCe_h1RdVwu1_ZkFwyiUj_XAAchZDe_ 6/17/2026, 4:42:28 PM
description: ****๐Ÿ“… Demo Session Overview โ€” Full Communication & AI Call Center Platform****

During this demo, we will walk you through a complete end-to-end business communication ecosystem designed to handle all customer interactions in one unified system.

We will cover:

****๐Ÿ“ž Voice Operations (Inbound & Outbound)****

* Live inbound and outbound call handling
* Call routing, transfers, and smart distribution
* Multi-agent handling for sales and support teams
* Scalable setup for any business size

****๐Ÿ“ง Email Communication****

* Centralized email handling system
* Team-based response management
* Automated organization of incoming requests

****๐Ÿ’ฌ Chat & Social Media Integration****

* Live chat system for websites (can be deployed instantly even if not currently available)
* Social media messaging integration (Telegram, Facebook, WhatsApp, and more)
* Unified inbox for all customer conversations across platforms

****๐ŸŽฅ Meeting & Collaboration System****

* Live video meetings for teams and clients
* Screen sharing and structured communication tools
* Recording, transcription, and translation capabilities

****๐ŸŽซ Help Desk & Ticketing System (AI-Enhanced)****

* Full ticket management workflow (create, assign, resolve)
* AI-powered message summarization
* Grammar correction and multilingual translation
* Smart response assistance for faster handling of customer requests

****๐Ÿ‘ฅ Internal Team Communication Suite****

* Real-time team chat and collaboration tools
* Department-based organization (sales, support, operations)
* Internal coordination for faster response times and workflow clarity

****๐Ÿš€ Closing Segment****
We will conclude with a full overview of how all systems connect together into a single streamlined solution that helps businesses:

* Improve customer experience
* Reduce operational costs
* Increase response speed and efficiency
* Scale communication across multiple channels effortlessly

****๐Ÿš€**** [Full List of Features in details so far .......](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: โŒ BOOKING_CANCELLED
title: Demo with Vaishnavi Ahuja by
start: Fri Jun 19 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 39d 2h 45m 25s ago (PAST)
end: Fri Jun 19 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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title: Interview @ Support R Us with Mohamed Yasser
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end: Wed Jun 17 2026 4:45:00 PM UTC+03:00 (Moscow, East Africa)
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description:
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description: ****๐Ÿ“… Demo Session Overview โ€” Full Communication & AI Call Center Platform****

During this demo, we will walk you through a complete end-to-end business communication ecosystem designed to handle all customer interactions in one unified system.

We will cover:

****๐Ÿ“ž Voice Operations (Inbound & Outbound)****

* Live inbound and outbound call handling
* Call routing, transfers, and smart distribution
* Multi-agent handling for sales and support teams
* Scalable setup for any business size

****๐Ÿ“ง Email Communication****

* Centralized email handling system
* Team-based response management
* Automated organization of incoming requests

****๐Ÿ’ฌ Chat & Social Media Integration****

* Live chat system for websites (can be deployed instantly even if not currently available)
* Social media messaging integration (Telegram, Facebook, WhatsApp, and more)
* Unified inbox for all customer conversations across platforms

****๐ŸŽฅ Meeting & Collaboration System****

* Live video meetings for teams and clients
* Screen sharing and structured communication tools
* Recording, transcription, and translation capabilities

****๐ŸŽซ Help Desk & Ticketing System (AI-Enhanced)****

* Full ticket management workflow (create, assign, resolve)
* AI-powered message summarization
* Grammar correction and multilingual translation
* Smart response assistance for faster handling of customer requests

****๐Ÿ‘ฅ Internal Team Communication Suite****

* Real-time team chat and collaboration tools
* Department-based organization (sales, support, operations)
* Internal coordination for faster response times and workflow clarity

****๐Ÿš€ Closing Segment****
We will conclude with a full overview of how all systems connect together into a single streamlined solution that helps businesses:

* Improve customer experience
* Reduce operational costs
* Increase response speed and efficiency
* Scale communication across multiple channels effortlessly

****๐Ÿš€**** [Full List of Features in details so far .......](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Demo with Vaishnavi Ahuja by
start: Fri Jun 19 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 39d 2h 45m 25s ago (PAST)
end: Fri Jun 19 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Vaishnavi Ahuja",
    "email": "vaishnaviah6@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Ahuja",
    "timeZone": "Asia/Calcutta",
    "firstName": "Vaishnavi",
    "utcOffset": 330,
    "bookingSeat": null,
    "phoneNumber": null
  },
  {
    "name": "",
    "email": "mittalsarthak777@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Asia/Calcutta",
    "firstName": "",
    "utcOffset": 330,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
VrubkINW_O760ZMOO_oQkSzusb_ADEIAEb8_jjami4Zb_57MGH1c0_ 6/15/2026, 9:32:49 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Mohammed Abolfotouh
start: Tue Jun 16 2026 1:00:00 PM UTC+03:00 (Moscow, East Africa) 42d 6h 45m 25s ago (PAST)
end: Tue Jun 16 2026 1:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mohammed Abolfotouh",
    "email": "tahlawy@aucegypt.edu",
    "language": {
      "locale": "en"
    },
    "lastName": "Abolfotouh",
    "timeZone": "Africa/Cairo",
    "firstName": "Mohammed",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
GinZz8xF_eZMIWr38_fCNBv4On_Q1iDdgOU_4Ily42Wr_tkksRrha_ 6/15/2026, 9:08:47 PM
description: ****๐Ÿ“… Demo Session Overview โ€” Full Communication & AI Call Center Platform****

During this demo, we will walk you through a complete end-to-end business communication ecosystem designed to handle all customer interactions in one unified system.

We will cover:

****๐Ÿ“ž Voice Operations (Inbound & Outbound)****

* Live inbound and outbound call handling
* Call routing, transfers, and smart distribution
* Multi-agent handling for sales and support teams
* Scalable setup for any business size

****๐Ÿ“ง Email Communication****

* Centralized email handling system
* Team-based response management
* Automated organization of incoming requests

****๐Ÿ’ฌ Chat & Social Media Integration****

* Live chat system for websites (can be deployed instantly even if not currently available)
* Social media messaging integration (Telegram, Facebook, WhatsApp, and more)
* Unified inbox for all customer conversations across platforms

****๐ŸŽฅ Meeting & Collaboration System****

* Live video meetings for teams and clients
* Screen sharing and structured communication tools
* Recording, transcription, and translation capabilities

****๐ŸŽซ Help Desk & Ticketing System (AI-Enhanced)****

* Full ticket management workflow (create, assign, resolve)
* AI-powered message summarization
* Grammar correction and multilingual translation
* Smart response assistance for faster handling of customer requests

****๐Ÿ‘ฅ Internal Team Communication Suite****

* Real-time team chat and collaboration tools
* Department-based organization (sales, support, operations)
* Internal coordination for faster response times and workflow clarity

****๐Ÿš€ Closing Segment****
We will conclude with a full overview of how all systems connect together into a single streamlined solution that helps businesses:

* Improve customer experience
* Reduce operational costs
* Increase response speed and efficiency
* Scale communication across multiple channels effortlessly

****๐Ÿš€**** [Full List of Features in details so far .......](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Demo with Vaishnavi Ahuja by
start: Thu Jun 18 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 40d 2h 45m 25s ago (PAST)
end: Thu Jun 18 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Vaishnavi Ahuja",
    "email": "vaishnaviah6@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Ahuja",
    "timeZone": "Asia/Calcutta",
    "firstName": "Vaishnavi",
    "utcOffset": 330,
    "bookingSeat": null,
    "phoneNumber": null
  },
  {
    "name": "",
    "email": "mittalsarthak777@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Asia/Calcutta",
    "firstName": "",
    "utcOffset": 330,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
T8dmdsth_GxnMXaNI_W8cGIwY4_mZnCnfF9_A8dbH2eb_lPkUaZzI_ 6/15/2026, 7:04:47 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Jomana
start: Tue Jun 16 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 42d 4h 45m 25s ago (PAST)
end: Tue Jun 16 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Jomana ",
    "email": "jomana.oun7@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Jomana",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
sbYPdfct_ffPrtn3s_xbuWO3k6_Xvrt0EPD_gsvE4bp1_W7VbpstE_ 6/15/2026, 5:13:33 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Lorna magdy ramzy
start: Mon Jun 15 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 43d 2h 45m 25s ago (PAST)
end: Mon Jun 15 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Lorna magdy ramzy",
    "email": "lorna.magdy2@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "magdy ramzy",
    "timeZone": "Africa/Cairo",
    "firstName": "Lorna",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: left in the middle of the meeting ?!?!?! wtf ?!?!?!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
SreA1smd_kkQSNdCe_QEEr1Rei_WioAtdER_kpxzW0qM_tTtF6H5Q_ 6/15/2026, 5:02:13 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Lorna magdy ramzy
start: Mon Jun 15 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 43d 2h 45m 25s ago (PAST)
end: Mon Jun 15 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 25142620,
    "name": "Lorna magdy ramzy",
    "email": "lorna.magdy2@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 20974575,
    "phoneNumber": null
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cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
T2IG2vE6_S33ybEh9_arfdEHXL_AGNFj9Ck_hNMrS20k_fWck4w9G_ 6/15/2026, 4:05:29 PM
description: Brainstorming
triggerEvent: โŒ BOOKING_CANCELLED
title: Brain Storming with Haytham and Vaishnavi Ahuja
start: Mon Jun 15 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 43d 3h 45m 25s ago (PAST)
end: Mon Jun 15 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Vaishnavi Ahuja",
    "email": "vaishnaviah6@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Ahuja",
    "timeZone": "Asia/Calcutta",
    "firstName": "Vaishnavi",
    "utcOffset": 330,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: can reschedule at a time where u gonna show up on time plz !!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
rxoB25Pq_byFbkoZM_RwDBnVkk_80oOTcYr_DL4X9ppk_SgIfhHn9_ 6/15/2026, 4:05:17 PM
metadata:
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triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Mon Jun 15 2026 4:05:03 PM UTC+03:00 (Moscow, East Africa) 43d 3h 40m 21s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
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5Dt98fyV_gxa478Pc_VExOoMHm_u1ZlogpU_bfyw4AZN_CTHFH4Tt_ 6/15/2026, 4:01:38 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Brain Storming with Haytham and Vaishnavi Ahuja
start: Mon Jun 15 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 43d 3h 45m 25s ago (PAST)
end: Mon Jun 15 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
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  "timeZone": "Africa/Cairo",
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signature: {"status":"Signature Valid"}
MEETING_STARTED
ZBhOkiWI_ZsiZAn63_RAifUvkD_HXmUY3F7_mWMMVEZ2_SbI2wctU_ 6/15/2026, 9:18:33 AM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Lorna magdy ramzy
start: Mon Jun 15 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 43d 2h 45m 25s ago (PAST)
end: Mon Jun 15 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Lorna magdy ramzy",
    "email": "lorna.magdy2@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "magdy ramzy",
    "timeZone": "Africa/Cairo",
    "firstName": "Lorna",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
6AZlzSYa_jvAfoqyh_lN5AeWIt_XiU92VY1_t6M57HtN_HDqTC4OP_ 6/15/2026, 1:29:22 AM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Mohamed Yasser
start: Wed Jun 17 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 41d 3h 45m 25s ago (PAST)
end: Wed Jun 17 2026 4:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mohamed Yasser",
    "email": "mohamed_yasser97@hotmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Yasser",
    "timeZone": "Africa/Cairo",
    "firstName": "Mohamed",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
LfA3GIeX_ItrM8QRH_U0MYXmfb_omheok5r_NPNx0fpF_wiY5HdGf_ 6/14/2026, 9:47:53 PM
description: Brainstorming
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Brain Storming with Haytham and Vaishnavi Ahuja
start: Mon Jun 15 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 43d 3h 45m 25s ago (PAST)
end: Mon Jun 15 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Vaishnavi Ahuja",
    "email": "vaishnaviah6@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Ahuja",
    "timeZone": "Asia/Calcutta",
    "firstName": "Vaishnavi",
    "utcOffset": 330,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
LMsOoyPG_gcRk6MgL_UPUcLtrk_Wr6WmX9u_th8tSnUC_wc239T4T_ 6/12/2026, 6:59:23 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Merna ibrahim
start: Fri Jun 12 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 45d 20h 30m 25s ago (PAST)
end: Sat Jun 13 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Merna ibrahim",
    "email": "mernaibrahimb8@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "ibrahim",
    "timeZone": "Africa/Cairo",
    "firstName": "Merna",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: โ€ฆ
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
zcfYBUQS_FAsogzyQ_p4opIrvv_BdAi6Pul_bX9kdQ4A_s2BvDgh2_ 6/12/2026, 5:45:01 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us with Mohamed Omar
start: Fri Jun 12 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 46d 2h 45m 25s ago (PAST)
end: Fri Jun 12 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 24959223,
    "name": "Mohamed Omar",
    "email": "amody6059@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 20812283,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
UNS6gUEW_xrEwSE70_hciV6rPO_MwE9bMMN_owXFmwZZ_XxyjEqrI_ 6/12/2026, 5:01:35 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Mohamed Omar
start: Fri Jun 12 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 46d 2h 45m 25s ago (PAST)
end: Fri Jun 12 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 24959223,
    "name": "Mohamed Omar",
    "email": "amody6059@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 20812283,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
YsN10kQu_fuP8l3er_XBn0rev5_69uVi8Vm_hFG6TycT_9vgkkplt_ 6/12/2026, 3:00:14 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Jomana
start: Fri Jun 12 2026 1:00:00 PM UTC+03:00 (Moscow, East Africa) 46d 6h 45m 25s ago (PAST)
end: Fri Jun 12 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 24943541,
    "name": "Jomana ",
    "email": "jomana.oun7@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 20798413,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
7OTWjktO_7XX3PwwM_OqOkd61E_slwqp1By_CiESXiTX_4gIFu3HS_ 6/12/2026, 1:00:59 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Jomana
start: Fri Jun 12 2026 1:00:00 PM UTC+03:00 (Moscow, East Africa) 46d 6h 45m 25s ago (PAST)
end: Fri Jun 12 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 24943541,
    "name": "Jomana ",
    "email": "jomana.oun7@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 20798413,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
iysLIcCH_RTwRvIQZ_sDU85xgZ_hXkIO46U_hN4n46Gd_NYMrqvwD_ 6/11/2026, 4:38:40 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Jomana
start: Fri Jun 12 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 46d 4h 45m 25s ago (PAST)
end: Fri Jun 12 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Jomana ",
    "email": "jomana.oun7@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Jomana",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: duplicate
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
cxMZn5lW_kI0FcQy8_B5xO4Ltc_OHxOsOLn_3p4xPZbu_yUyVXMNu_ 6/10/2026, 4:24:35 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Maha
start: Thu Jun 11 2026 1:00:00 PM UTC+03:00 (Moscow, East Africa) 47d 6h 45m 25s ago (PAST)
end: Thu Jun 11 2026 1:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Maha",
    "email": "mahamagdy007@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Maha",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
StL8MZNs_M35mfF8L_yCrkBdzM_WHlkAzHX_Rg6rrpTt_Bjva8qsd_ 6/10/2026, 2:30:02 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us with Jomana Souff
start: Wed Jun 10 2026 1:45:00 PM UTC+03:00 (Moscow, East Africa) 48d 6h 25s ago (PAST)
end: Wed Jun 10 2026 2:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 24841486,
    "name": "Jomana Souff",
    "email": "jomana.oun7@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 20710364,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
5rj98btP_b9IuYug9_iWawLTtZ_F3RlcVov_qLl4QkGG_LdbScOQQ_ 6/10/2026, 1:45:01 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Jomana Souff
start: Wed Jun 10 2026 1:45:00 PM UTC+03:00 (Moscow, East Africa) 48d 6h 25s ago (PAST)
end: Wed Jun 10 2026 2:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 24841486,
    "name": "Jomana Souff",
    "email": "jomana.oun7@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 20710364,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
z5PC8QTR_3TM8Xtua_1zV9d54E_YroYiZpl_TUgLaBBL_fyGNgxcE_ 6/10/2026, 1:06:56 PM
metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Wed Jun 10 2026 1:06:50 PM UTC+03:00 (Moscow, East Africa) 48d 6h 38m 34s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "mahamagdy007@gmail.com",
    "noShow": true
  }
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cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_NO_SHOW_UPDATED
fnkcQRD4_56IzDUZz_A4aVGtFA_9HiAPtlv_AAQDIL66_MYxzk0Us_ 6/10/2026, 1:06:01 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Maha Magdy
start: Wed Jun 10 2026 1:00:00 PM UTC+03:00 (Moscow, East Africa) 48d 6h 45m 25s ago (PAST)
end: Wed Jun 10 2026 1:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Maha Magdy",
    "email": "mahamagdy007@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Magdy",
    "timeZone": "Africa/Cairo",
    "firstName": "Maha",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: booked an appointment and confirmed it yet no show ? and couldnt send a message or cancel all together from the link in the email ?!?!?! really ? BL !!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
RjVvvYxF_pQElLR4X_4weAtr7r_rCxIsOEd_WGzSDAMd_GVPLOzsf_ 6/10/2026, 1:01:02 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Maha Magdy
start: Wed Jun 10 2026 1:00:00 PM UTC+03:00 (Moscow, East Africa) 48d 6h 45m 25s ago (PAST)
end: Wed Jun 10 2026 1:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 24806895,
    "name": "Maha Magdy",
    "email": "mahamagdy007@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 20680002,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
gj4DmGRL_zpIqELuv_zNiPR123_S51rPoaF_3oVbDwHc_pA6voLFQ_ 6/9/2026, 10:36:00 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Shorouq Mohamed
start: Tue Jun 09 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 48d 21h 15m 25s ago (PAST)
end: Tue Jun 09 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Shorouq Mohamed",
    "email": "shorooqmohamed07@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Mohamed",
    "timeZone": "Africa/Cairo",
    "firstName": "Shorouq",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: she booked the appointment and confirmed it not to show at the end ? really ? and could send a message or cancel all together from the link in the email ? BL !!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
N9Irzq6g_tcS0zniA_GcRl3ZDc_EuRrl791_k0zPtsBS_GyZvY5FM_ 6/9/2026, 10:35:47 PM
metadata:
description:
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triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Tue Jun 09 2026 10:35:46 PM UTC+03:00 (Moscow, East Africa) 48d 21h 9m 39s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
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null
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  {
    "email": "shorooqmohamed07@gmail.com",
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BOOKING_NO_SHOW_UPDATED
9vUd7aHU_Q6CRYLIV_l3kURPUM_ZHRg0290_8tzE62Te_eRSECGyL_ 6/9/2026, 10:30:48 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Shorouq Mohamed
start: Tue Jun 09 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 48d 21h 15m 25s ago (PAST)
end: Tue Jun 09 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
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  "timeZone": "Africa/Cairo",
  "username": "supportrus",
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  {
    "id": 24781380,
    "name": "Shorouq Mohamed",
    "email": "shorooqmohamed07@gmail.com",
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    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 20659058,
    "phoneNumber": null
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cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
6eA8WBY7_B57w0e1R_lgZBa4mk_RYOYdGmL_zhOy9oXi_2WetI60F_ 6/9/2026, 8:52:12 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Jomana Souff
start: Wed Jun 10 2026 1:45:00 PM UTC+03:00 (Moscow, East Africa) 48d 6h 25s ago (PAST)
end: Wed Jun 10 2026 2:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Jomana Souff",
    "email": "jomana.oun7@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Souff",
    "timeZone": "Africa/Cairo",
    "firstName": "Jomana",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
nHEDUjzM_Z7gd4Ilu_Xk14q0eN_9a6xLAXA_YSArCjp1_6ykfIZka_ 6/9/2026, 1:40:55 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Maha Magdy
start: Wed Jun 10 2026 1:00:00 PM UTC+03:00 (Moscow, East Africa) 48d 6h 45m 25s ago (PAST)
end: Wed Jun 10 2026 1:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Maha Magdy",
    "email": "mahamagdy007@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Magdy",
    "timeZone": "Africa/Cairo",
    "firstName": "Maha",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
cEaeZj4p_DVSvPACP_OmlzFzmQ_LFSph8LE_ABA3sZLO_odrHq0Mi_ 6/9/2026, 1:25:21 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with fatma morsy
start: Tue Jun 09 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 48d 20h 30m 25s ago (PAST)
end: Wed Jun 10 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "fatma morsy",
    "email": "fatmamorsy805@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "morsy",
    "timeZone": "Africa/Cairo",
    "firstName": "fatma",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: u didnt show up earlier, so not sure if u planning on showing up later aint got time for this hassle for just an interview !!!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
RGcUrZy5_LiYkAIt2_R8Q23dSv_wH4MS0n6_res7fAtn_9bl6PtEi_ 6/9/2026, 1:16:16 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with fatma morsy
start: Tue Jun 09 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 48d 20h 30m 25s ago (PAST)
end: Wed Jun 10 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "fatma morsy",
    "email": "fatmamorsy805@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "morsy",
    "timeZone": "Africa/Cairo",
    "firstName": "fatma",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
qk2Ak5X3_fWXo5kOG_Vb4Cvw2A_n5kpddYs_HvyhdlcH_z9E6aet8_ 6/9/2026, 1:05:27 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us with Fatma Morsy
start: Tue Jun 09 2026 1:00:00 PM UTC+03:00 (Moscow, East Africa) 49d 6h 45m 25s ago (PAST)
end: Tue Jun 09 2026 1:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Fatma Morsy",
    "email": "fatmamorsy805@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Morsy",
    "timeZone": "Africa/Cairo",
    "firstName": "Fatma",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: Booked an appointment last nite not to show today ? BL !!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
ketX3znl_Q73MGjP8_BFk7xUdg_6oPTCFLV_s8D1x71T_OvgeYv13_ 6/9/2026, 1:04:57 PM
metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Tue Jun 09 2026 1:04:56 PM UTC+03:00 (Moscow, East Africa) 49d 6h 40m 28s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "fatmamorsy805@gmail.com",
    "noShow": true
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_NO_SHOW_UPDATED
FMANStOm_i9htSe6g_pHCUWiNt_M2Aqlcyh_3ja1BxOm_t0n9yZpI_ 6/9/2026, 1:01:07 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us with Fatma Morsy
start: Tue Jun 09 2026 1:00:00 PM UTC+03:00 (Moscow, East Africa) 49d 6h 45m 25s ago (PAST)
end: Tue Jun 09 2026 1:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 24780383,
    "name": "Fatma Morsy",
    "email": "fatmamorsy805@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 20658297,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
09sSSyTA_FCdcLmeG_QTIpBSRO_dwuFMpeF_QjahyYXo_6B90b4df_ 6/9/2026, 11:32:20 AM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Merna ibrahim
start: Fri Jun 12 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 45d 20h 30m 25s ago (PAST)
end: Sat Jun 13 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Merna ibrahim",
    "email": "mernaibrahimb8@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "ibrahim",
    "timeZone": "Africa/Cairo",
    "firstName": "Merna",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
IozYHRkO_4ryDIx2w_ULH13GjS_xtnucc57_kti3vCdw_tcEnjWUY_ 6/9/2026, 6:10:28 AM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Mohamed Omar
start: Thu Jun 11 2026 3:15:00 PM UTC+03:00 (Moscow, East Africa) 47d 4h 30m 25s ago (PAST)
end: Thu Jun 11 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mohamed Omar",
    "email": "amody6059@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Omar",
    "timeZone": "Africa/Cairo",
    "firstName": "Mohamed",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
iB5Q7y5g_qZoBM7EG_kxidiM3A_LHGACOfs_PTPe3AV5_Vy06ts0s_ 6/9/2026, 1:38:26 AM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Shorouq Mohamed
start: Tue Jun 09 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 48d 21h 15m 25s ago (PAST)
end: Tue Jun 09 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Shorouq Mohamed",
    "email": "shorooqmohamed07@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Mohamed",
    "timeZone": "Africa/Cairo",
    "firstName": "Shorouq",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
4oExM0VI_hwvuVsny_lTyq531F_VdF71n7v_xrmuR9Fa_Xmlr119I_ 6/9/2026, 1:16:31 AM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us with Fatma Morsy
start: Tue Jun 09 2026 1:00:00 PM UTC+03:00 (Moscow, East Africa) 49d 6h 45m 25s ago (PAST)
end: Tue Jun 09 2026 1:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Fatma Morsy",
    "email": "fatmamorsy805@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Morsy",
    "timeZone": "Africa/Cairo",
    "firstName": "Fatma",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
SoroPgzr_ejmPd9lo_z0yY0PwA_jkwUu8c9_BV13ud0Q_G9EBRVc4_ 6/7/2026, 6:59:47 PM
description: ****๐Ÿ“… Demo Session Overview โ€” Full Communication & AI Call Center Platform****

During this demo, we will walk you through a complete end-to-end business communication ecosystem designed to handle all customer interactions in one unified system.

We will cover:

****๐Ÿ“ž Voice Operations (Inbound & Outbound)****

* Live inbound and outbound call handling
* Call routing, transfers, and smart distribution
* Multi-agent handling for sales and support teams
* Scalable setup for any business size

****๐Ÿ“ง Email Communication****

* Centralized email handling system
* Team-based response management
* Automated organization of incoming requests

****๐Ÿ’ฌ Chat & Social Media Integration****

* Live chat system for websites (can be deployed instantly even if not currently available)
* Social media messaging integration (Telegram, Facebook, WhatsApp, and more)
* Unified inbox for all customer conversations across platforms

****๐ŸŽฅ Meeting & Collaboration System****

* Live video meetings for teams and clients
* Screen sharing and structured communication tools
* Recording, transcription, and translation capabilities

****๐ŸŽซ Help Desk & Ticketing System (AI-Enhanced)****

* Full ticket management workflow (create, assign, resolve)
* AI-powered message summarization
* Grammar correction and multilingual translation
* Smart response assistance for faster handling of customer requests

****๐Ÿ‘ฅ Internal Team Communication Suite****

* Real-time team chat and collaboration tools
* Department-based organization (sales, support, operations)
* Internal coordination for faster response times and workflow clarity

****๐Ÿš€ Closing Segment****
We will conclude with a full overview of how all systems connect together into a single streamlined solution that helps businesses:

* Improve customer experience
* Reduce operational costs
* Increase response speed and efficiency
* Scale communication across multiple channels effortlessly

****๐Ÿš€**** [Full List of Features in details so far .......](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: โŒ BOOKING_CANCELLED
title: Demo with Tony Man by Haytham Meiz
start: Tue Jun 16 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa) 42d 19h 45m 25s ago (PAST)
end: Tue Jun 16 2026 1:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Tony Man",
    "email": "kool_egypt@hotmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Man",
    "timeZone": "America/Toronto",
    "firstName": "Tony",
    "utcOffset": -240,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: tester
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
Pd6mas4I_ryGlaaaE_S13WoWHL_a8GgDvTZ_URzdhzqH_19rOser7_ 6/7/2026, 6:33:26 PM
description: ****๐Ÿ“… Demo Session Overview โ€” Full Communication & AI Call Center Platform****

During this demo, we will walk you through a complete end-to-end business communication ecosystem designed to handle all customer interactions in one unified system.

We will cover:

****๐Ÿ“ž Voice Operations (Inbound & Outbound)****

* Live inbound and outbound call handling
* Call routing, transfers, and smart distribution
* Multi-agent handling for sales and support teams
* Scalable setup for any business size

****๐Ÿ“ง Email Communication****

* Centralized email handling system
* Team-based response management
* Automated organization of incoming requests

****๐Ÿ’ฌ Chat & Social Media Integration****

* Live chat system for websites (can be deployed instantly even if not currently available)
* Social media messaging integration (Telegram, Facebook, WhatsApp, and more)
* Unified inbox for all customer conversations across platforms

****๐ŸŽฅ Meeting & Collaboration System****

* Live video meetings for teams and clients
* Screen sharing and structured communication tools
* Recording, transcription, and translation capabilities

****๐ŸŽซ Help Desk & Ticketing System (AI-Enhanced)****

* Full ticket management workflow (create, assign, resolve)
* AI-powered message summarization
* Grammar correction and multilingual translation
* Smart response assistance for faster handling of customer requests

****๐Ÿ‘ฅ Internal Team Communication Suite****

* Real-time team chat and collaboration tools
* Department-based organization (sales, support, operations)
* Internal coordination for faster response times and workflow clarity

****๐Ÿš€ Closing Segment****
We will conclude with a full overview of how all systems connect together into a single streamlined solution that helps businesses:

* Improve customer experience
* Reduce operational costs
* Increase response speed and efficiency
* Scale communication across multiple channels effortlessly

****๐Ÿš€**** [Full List of Features in details so far .......](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Demo with Tony Man by Haytham Meiz
start: Tue Jun 16 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa) 42d 19h 45m 25s ago (PAST)
end: Tue Jun 16 2026 1:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Tony Man",
    "email": "kool_egypt@hotmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Man",
    "timeZone": "America/Toronto",
    "firstName": "Tony",
    "utcOffset": -240,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
pt25svni_e5I5zw7c_MVjkxBTu_dcIQh0QP_CdXWgg4I_9iDr4kku_ 6/6/2026, 5:00:04 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Omar
start: Sat Jun 06 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 52d 2h 45m 25s ago (PAST)
end: Sat Jun 06 2026 7:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 24608547,
    "name": "Omar",
    "email": "omar.work2050@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Etc/GMT-3",
    "bookingId": 20504720,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
Z9L4UNM3_2Ap8YUsf_n5HgxehA_rqvggUOm_Dr6DnrFV_mfFNs1T2_ 6/5/2026, 4:05:57 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Omar Nagy
start: Fri Jun 05 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 53d 3h 45m 25s ago (PAST)
end: Fri Jun 05 2026 4:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Omar Nagy",
    "email": "onagy5450@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Nagy",
    "timeZone": "Africa/Cairo",
    "firstName": "Omar",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: Booked an appointment and confirmed it not to show at the end ? and couldnt send a message or cancel all together from the link in the email ? BL !!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
Brgs1GpU_HIj5Eq2e_Sim1Ijue_RUeurvAr_79k8DZkQ_zDckc8Ag_ 6/5/2026, 4:04:54 PM
metadata:
description:
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triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Fri Jun 05 2026 4:04:53 PM UTC+03:00 (Moscow, East Africa) 53d 3h 40m 32s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "onagy5450@gmail.com",
    "noShow": true
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_NO_SHOW_UPDATED
VriAH0dY_eYFp2jFH_M90XDq4s_DpPV66qv_ah7y4iyg_ns60keHM_ 6/5/2026, 4:04:39 PM
metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Fri Jun 05 2026 4:04:37 PM UTC+03:00 (Moscow, East Africa) 53d 3h 40m 47s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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attendees:
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  {
    "email": "onagy5450@gmail.com",
    "noShow": false
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
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triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
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end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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    "email": "onagy5450@gmail.com",
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description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Omar Nagy
start: Fri Jun 05 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 53d 3h 45m 25s ago (PAST)
end: Fri Jun 05 2026 4:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
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}
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  {
    "id": 24395412,
    "name": "Omar Nagy",
    "email": "onagy5450@gmail.com",
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ”„ BOOKING_RESCHEDULED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Omar
start: Sat Jun 06 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 52d 2h 45m 25s ago (PAST)
end: Sat Jun 06 2026 7:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
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    "name": "Omar",
    "email": "omar.work2050@gmail.com",
    "language": {
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    "lastName": "",
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    "bookingSeat": null,
    "phoneNumber": null
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cancellationReason:
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Wed Jun 03 2026 10:36:55 PM UTC+03:00 (Moscow, East Africa) 54d 21h 8m 29s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "mariamelsaid1993@gmail.com",
    "noShow": true
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_NO_SHOW_UPDATED
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description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Mariam Elsaid
start: Wed Jun 03 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 54d 21h 15m 25s ago (PAST)
end: Wed Jun 03 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mariam Elsaid",
    "email": "mariamelsaid1993@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Elsaid",
    "timeZone": "Africa/Cairo",
    "firstName": "Mariam",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: No Show
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
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description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Mariam Elsaid
start: Wed Jun 03 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 54d 21h 15m 25s ago (PAST)
end: Wed Jun 03 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
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  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
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  {
    "id": 24348381,
    "name": "Mariam Elsaid",
    "email": "mariamelsaid1993@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 20277891,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
CoGRSg2T_5Zd8LHwj_vpekRok5_06gkYP1m_zOvZTLcd_yi903f9r_ 6/2/2026, 10:35:23 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Soha
start: Tue Jun 02 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 55d 21h 15m 25s ago (PAST)
end: Tue Jun 02 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Soha",
    "email": "Suhasoreal106@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Soha",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: No show !!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
QezAPGb5_k0xL0wI4_sYRqWaAI_qFtsTjWc_8ZQQoYGY_GDwQktL5_ 6/2/2026, 10:34:17 PM
metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Tue Jun 02 2026 10:34:16 PM UTC+03:00 (Moscow, East Africa) 55d 21h 11m 9s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "Suhasoreal106@gmail.com",
    "noShow": true
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_NO_SHOW_UPDATED
YQXikNyO_4XtSgZSS_YquqByQg_Y6tddwRE_ItDWL7Od_kHTPkRSv_ 6/2/2026, 10:30:17 PM
description: May you please note me couple days before , just for reminding , thank u
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Soha
start: Tue Jun 02 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 55d 21h 15m 25s ago (PAST)
end: Tue Jun 02 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 24152577,
    "name": "Soha",
    "email": "Suhasoreal106@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 20108961,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
mbsAkEj5_VUfqSx6o_m3vTnFSC_WbMNZheo_mHZnv2eP_xbw1TMY6_ 6/2/2026, 5:01:03 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Omar
start: Tue Jun 02 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 56d 4h 45m 25s ago (PAST)
end: Tue Jun 02 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 24315685,
    "name": "Omar",
    "email": "omar.work2050@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Etc/GMT-3",
    "bookingId": 20249044,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
Wo4YTyX6_WlAQpG2Q_u6YBvntY_20O7lNy8_8bMsttsy_DDzHA7Mw_ 6/2/2026, 4:49:11 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Omar
start: Fri Jun 05 2026 1:00:00 PM UTC+03:00 (Moscow, East Africa) 53d 6h 45m 25s ago (PAST)
end: Fri Jun 05 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Omar",
    "email": "omar.work2050@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Omar",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
s8lDwo0p_jNr8QBjh_jZ0aklyV_Mid20ODB_Sia0kNWZ_oxkW82GX_ 6/2/2026, 3:00:19 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Hana
start: Tue Jun 02 2026 1:00:00 PM UTC+03:00 (Moscow, East Africa) 56d 6h 45m 25s ago (PAST)
end: Tue Jun 02 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 24375077,
    "name": "Hana",
    "email": "hanaa.kamel.a@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 20301374,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
OaldSiEW_FbZ8GLEi_V45btk13_w28MpXer_DzVey9EU_lIhhDck5_ 6/2/2026, 3:00:08 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Omar
start: Tue Jun 02 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 56d 4h 45m 25s ago (PAST)
end: Tue Jun 02 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
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}
attendees:
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    "name": "Omar",
    "email": "omar.work2050@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Etc/GMT-3",
    "bookingId": 20249044,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
ap4mUEVM_jORhPS00_3QnsP5fr_Z7Onjh6L_9f7mg3a0_vnLqxrt8_ 6/2/2026, 1:01:01 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Hana
start: Tue Jun 02 2026 1:00:00 PM UTC+03:00 (Moscow, East Africa) 56d 6h 45m 25s ago (PAST)
end: Tue Jun 02 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
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  "timeZone": "Africa/Cairo",
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attendees:
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    "id": 24375077,
    "name": "Hana",
    "email": "hanaa.kamel.a@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 20301374,
    "phoneNumber": null
  }
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cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
lI6Nztxd_k8IsrGkd_HM7D3Pkk_xbI9e3nX_lEtYTQA2_ZH82YXtx_ 6/1/2026, 7:18:10 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Omar Nagy
start: Fri Jun 05 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 53d 3h 45m 25s ago (PAST)
end: Fri Jun 05 2026 4:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Omar Nagy",
    "email": "onagy5450@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Nagy",
    "timeZone": "Africa/Cairo",
    "firstName": "Omar",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
yPWMFkmF_cn1ZaWGR_ObuaF1jU_sW51SzRI_e5e5L8Nd_OQrC3IlD_ 6/1/2026, 5:01:32 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Adeola
start: Mon Jun 01 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 57d 4h 45m 25s ago (PAST)
end: Mon Jun 01 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 24286279,
    "name": "Adeola",
    "email": "oluwoyeadeola311@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Europe/London",
    "bookingId": 20224038,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
3kokqRzD_FEOhFIZv_ykCjQ4lg_QggqUEqP_F5MoxPFM_4X51bYAW_ 6/1/2026, 3:00:35 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Adeola
start: Mon Jun 01 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 57d 4h 45m 25s ago (PAST)
end: Mon Jun 01 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 24286279,
    "name": "Adeola",
    "email": "oluwoyeadeola311@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Europe/London",
    "bookingId": 20224038,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
LrOEu1AX_LS9q8xiG_OG5bHgh1_esRnP7Oz_oM1V5See_BlHhdDBb_ 6/1/2026, 1:45:01 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us between Support R US and Hana
start: Mon Jun 01 2026 1:00:00 PM UTC+03:00 (Moscow, East Africa) 57d 6h 45m 25s ago (PAST)
end: Mon Jun 01 2026 1:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 24341824,
    "name": "Hana",
    "email": "hanaa.kamel.a@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 20272036,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
TQ1NvCWN_ktOy8m4F_3yGziTCq_4rDywCgy_GWo3OUbi_AIBlzSiM_ 6/1/2026, 1:31:57 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Hana
start: Tue Jun 02 2026 1:00:00 PM UTC+03:00 (Moscow, East Africa) 56d 6h 45m 25s ago (PAST)
end: Tue Jun 02 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Hana",
    "email": "hanaa.kamel.a@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Hana",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
RyQMzkV6_OPDoMkoW_FmHPD0x0_6XgnoHIX_C61vc3So_y5CpPOm8_ 6/1/2026, 1:01:03 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Hana
start: Mon Jun 01 2026 1:00:00 PM UTC+03:00 (Moscow, East Africa) 57d 6h 45m 25s ago (PAST)
end: Mon Jun 01 2026 1:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 24341824,
    "name": "Hana",
    "email": "hanaa.kamel.a@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 20272036,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
wtYNkzpb_nhZNNr4e_hM8FZTIv_cqrBjk7H_aAqhZOuh_H4ZFknYl_ 5/31/2026, 6:47:47 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ”„ BOOKING_RESCHEDULED
title: Interview @ Support R Us between Support R US and Mariam Elsaid
start: Wed Jun 03 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 54d 21h 15m 25s ago (PAST)
end: Wed Jun 03 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mariam Elsaid",
    "email": "mariamelsaid1993@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Elsaid",
    "timeZone": "Africa/Cairo",
    "firstName": "Mariam",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_RESCHEDULED
EHpDWwVS_m8bzaHFT_DuMvkN0l_sHk1NgzE_5G3azeZn_6naxks5w_ 5/30/2026, 7:51:18 AM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ”„ BOOKING_RESCHEDULED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Omar
start: Tue Jun 02 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 56d 4h 45m 25s ago (PAST)
end: Tue Jun 02 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Omar",
    "email": "omar.work2050@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Etc/GMT-3",
    "firstName": "Omar",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_RESCHEDULED
pqcFLmIq_3BVPHvLT_hv0r2OXb_mZlHIQiL_aUr3jRyf_pyHrseBd_ 5/30/2026, 7:50:36 AM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Omar Yasser
start: Tue Jun 02 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 56d 4h 45m 25s ago (PAST)
end: Tue Jun 02 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Omar Yasser",
    "email": "omar.work2050@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Yasser",
    "timeZone": "Etc/GMT-3",
    "firstName": "Omar",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
fBD2Cc8d_4CAPL5lj_UwEpcyy0_XwUe89p2_1YdxDHQb_yaGLYEib_ 5/30/2026, 7:48:33 AM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Omar Yasser
start: Tue Jun 02 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 56d 4h 45m 25s ago (PAST)
end: Tue Jun 02 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Omar Yasser",
    "email": "omar.work2050@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Yasser",
    "timeZone": "Etc/GMT-3",
    "firstName": "Omar",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
agENk5gl_t5fqm5ZA_HVlqwq2b_4tkhSFds_bkbSEIzq_HNYl0wsh_ 5/30/2026, 12:44:24 AM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Yasmine
start: Mon Jun 01 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 56d 21h 15m 25s ago (PAST)
end: Mon Jun 01 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Yasmine",
    "email": "yasminesoliman656@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Yasmine",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: looking for fixed salary
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
I9T3l22S_1RI2I3s4_QZ1WvpXk_1gBmkqNF_wIXZQILj_ldQr1Od4_ 5/30/2026, 12:40:46 AM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Mariam Elsaid
start: Sun May 31 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa) 57d 22h 45m 25s ago (PAST)
end: Sun May 31 2026 9:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mariam Elsaid",
    "email": "mariamelsaid1993@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Elsaid",
    "timeZone": "Africa/Cairo",
    "firstName": "Mariam",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
f1SkcbfW_z0sVTjH9_k8kI9r2A_YokuBp5F_lrUZM1qB_hniSF7qI_ 5/30/2026, 12:34:35 AM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Yasmine
start: Mon Jun 01 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 56d 21h 15m 25s ago (PAST)
end: Mon Jun 01 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Yasmine",
    "email": "yasminesoliman656@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Yasmine",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
lfsPl78l_SoYLeE07_XaTivjU4_ozjOTsCx_G2rkQqXa_1qN8Ikbp_ 5/29/2026, 5:17:23 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Adeola
start: Mon Jun 01 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 57d 4h 45m 25s ago (PAST)
end: Mon Jun 01 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Adeola",
    "email": "oluwoyeadeola311@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Europe/London",
    "firstName": "Adeola",
    "utcOffset": 60,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
TfrPo8qE_6z2yyoU9_eZVrFkru_rUsqkkQE_RPmcer4s_HdnARHjR_ 5/29/2026, 5:01:12 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Adeola
start: Fri May 29 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 60d 4h 45m 25s ago (PAST)
end: Fri May 29 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 24140196,
    "name": "Adeola ",
    "email": "oluwoyeadeola311@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Europe/London",
    "bookingId": 20098317,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
XSiQlNbT_uqUiUzVh_INfYCyyC_kkBiDlnq_HDdT9RFk_LUWF2yCm_ 5/29/2026, 3:00:13 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Adeola
start: Fri May 29 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 60d 4h 45m 25s ago (PAST)
end: Fri May 29 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 24140196,
    "name": "Adeola ",
    "email": "oluwoyeadeola311@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Europe/London",
    "bookingId": 20098317,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
a1zBvzPr_6YeQmWvk_oX7wEZvf_tBNRNbd9_mW8jktRE_70mGxvB2_ 5/28/2026, 6:52:56 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Chiamaka Ngozi
start: Sat May 30 2026 7:00:00 PM UTC+03:00 (Moscow, East Africa) 59d 45m 25s ago (PAST)
end: Sat May 30 2026 7:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Chiamaka Ngozi",
    "email": "ngozichiamaka503@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Ngozi",
    "timeZone": "Africa/Lagos",
    "firstName": "Chiamaka",
    "utcOffset": 60,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
xIvk2FXt_jReglsyH_v8rAfHSG_seOa0R8V_7WtR9Rvk_SGO2IRBk_ 5/27/2026, 2:38:36 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Omar
start: Sat May 30 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 59d 2h 45m 25s ago (PAST)
end: Sat May 30 2026 7:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Omar",
    "email": "omar.work2050@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Omar",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
zIjfYalM_lAE6FUYL_xuEhjyZk_9mEuCSN8_sTNtrsRR_NPoB0bMN_ 5/27/2026, 7:43:35 AM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Soha
start: Tue Jun 02 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 55d 21h 15m 25s ago (PAST)
end: Tue Jun 02 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Soha",
    "email": "Suhasoreal106@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Soha",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
cYxLsUrf_PUrZc7f2_26YyTvTp_XxWmbyWz_ldubrh9O_kiwzeE4G_ 5/27/2026, 12:23:24 AM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Adeola
start: Fri May 29 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 60d 4h 45m 25s ago (PAST)
end: Fri May 29 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Adeola ",
    "email": "oluwoyeadeola311@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Europe/London",
    "firstName": "Adeola",
    "utcOffset": 60,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
Uuvj8sbM_2R328I8O_WHygMmwn_CysD6bCr_alnNWU1n_I6dM7kg4_ 5/26/2026, 5:06:22 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Hazem Salah Kamal Abdeleim
start: Tue May 26 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 63d 2h 45m 25s ago (PAST)
end: Tue May 26 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
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description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 30m 25s ago (PAST)
end: Mon Jun 01 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
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  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
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  {
    "name": "Mr Tony Montana",
    "email": "info@ishopper.info",
    "language": {
      "locale": "en"
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    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
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cancellationReason: YESSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
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BOOKING_CANCELLED
lFydkf8Z_6si37owg_WBhpk9fy_hsu56cFC_dkE3Wfup_BDkpnvLN_ 5/25/2026, 11:14:26 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 30m 25s ago (PAST)
end: Mon Jun 01 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
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  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
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  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
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    "name": "Mr Tony Montana",
    "email": "info@ishopper.info",
    "language": {
      "locale": "en"
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    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
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cancellationReason:
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BOOKING_CREATED
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mr Tony Montana
start: Sun May 31 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa) 57d 22h 45m 25s ago (PAST)
end: Sun May 31 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
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  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "info@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: YESSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
Xej3MS9k_gOuXwYX2_mojDreQs_xDZScCVr_l2T0bsG5_CsE9zGvI_ 5/25/2026, 11:10:34 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mr Tony Montana
start: Sun May 31 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa) 57d 22h 45m 25s ago (PAST)
end: Sun May 31 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "info@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
lopSckYU_yn7bqzRZ_SDZkM1vv_szi6eMpW_L7hZ0OUi_17ACGd8f_ 5/25/2026, 8:58:51 PM
description: ****๐Ÿ“… Demo Session Overview โ€” Full Communication & AI Call Center Platform****

During this demo, we will walk you through a complete end-to-end business communication ecosystem designed to handle all customer interactions in one unified system.

We will cover:

****๐Ÿ“ž Voice Operations (Inbound & Outbound)****

* Live inbound and outbound call handling
* Call routing, transfers, and smart distribution
* Multi-agent handling for sales and support teams
* Scalable setup for any business size

****๐Ÿ“ง Email Communication****

* Centralized email handling system
* Team-based response management
* Automated organization of incoming requests

****๐Ÿ’ฌ Chat & Social Media Integration****

* Live chat system for websites (can be deployed instantly even if not currently available)
* Social media messaging integration (Telegram, Facebook, WhatsApp, and more)
* Unified inbox for all customer conversations across platforms

****๐ŸŽฅ Meeting & Collaboration System****

* Live video meetings for teams and clients
* Screen sharing and structured communication tools
* Recording, transcription, and translation capabilities

****๐ŸŽซ Help Desk & Ticketing System (AI-Enhanced)****

* Full ticket management workflow (create, assign, resolve)
* AI-powered message summarization
* Grammar correction and multilingual translation
* Smart response assistance for faster handling of customer requests

****๐Ÿ‘ฅ Internal Team Communication Suite****

* Real-time team chat and collaboration tools
* Department-based organization (sales, support, operations)
* Internal coordination for faster response times and workflow clarity

****๐Ÿš€ Closing Segment****
We will conclude with a full overview of how all systems connect together into a single streamlined solution that helps businesses:

* Improve customer experience
* Reduce operational costs
* Increase response speed and efficiency
* Scale communication across multiple channels effortlessly

****๐Ÿš€**** [Full List of Features in details so far .......](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: โŒ BOOKING_CANCELLED
title: Demo with Mr Tony Montana @ Support R Us by
start: Sun May 31 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 45m 25s ago (PAST)
end: Mon Jun 01 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "info@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: supportrus host email
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
DQaEtt7v_CG7dGuXP_3rznb5tu_F35oBr3P_1mtSDuch_goYkcyek_ 5/25/2026, 8:57:34 PM
description: ****๐Ÿ“… Demo Session Overview โ€” Full Communication & AI Call Center Platform****

During this demo, we will walk you through a complete end-to-end business communication ecosystem designed to handle all customer interactions in one unified system.

We will cover:

****๐Ÿ“ž Voice Operations (Inbound & Outbound)****

* Live inbound and outbound call handling
* Call routing, transfers, and smart distribution
* Multi-agent handling for sales and support teams
* Scalable setup for any business size

****๐Ÿ“ง Email Communication****

* Centralized email handling system
* Team-based response management
* Automated organization of incoming requests

****๐Ÿ’ฌ Chat & Social Media Integration****

* Live chat system for websites (can be deployed instantly even if not currently available)
* Social media messaging integration (Telegram, Facebook, WhatsApp, and more)
* Unified inbox for all customer conversations across platforms

****๐ŸŽฅ Meeting & Collaboration System****

* Live video meetings for teams and clients
* Screen sharing and structured communication tools
* Recording, transcription, and translation capabilities

****๐ŸŽซ Help Desk & Ticketing System (AI-Enhanced)****

* Full ticket management workflow (create, assign, resolve)
* AI-powered message summarization
* Grammar correction and multilingual translation
* Smart response assistance for faster handling of customer requests

****๐Ÿ‘ฅ Internal Team Communication Suite****

* Real-time team chat and collaboration tools
* Department-based organization (sales, support, operations)
* Internal coordination for faster response times and workflow clarity

****๐Ÿš€ Closing Segment****
We will conclude with a full overview of how all systems connect together into a single streamlined solution that helps businesses:

* Improve customer experience
* Reduce operational costs
* Increase response speed and efficiency
* Scale communication across multiple channels effortlessly

****๐Ÿš€**** [Full List of Features in details so far .......](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Demo with Mr Tony Montana @ Support R Us by
start: Sun May 31 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 45m 25s ago (PAST)
end: Mon Jun 01 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "info@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
HfGzBT0N_lcSYPah1_6TZt10xS_d8B6rLsE_PTlNOgRH_BWta7xuq_ 5/25/2026, 8:56:02 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mr Tony Montana
start: Sun May 31 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa) 57d 22h 45m 25s ago (PAST)
end: Sun May 31 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "info@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: supportrus host email
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
gYRQGSgu_ToidkZWE_xbVrDtVB_cd37didi_SGP6qA2h_5TYLorBH_ 5/25/2026, 8:54:38 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mr Tony Montana
start: Sun May 31 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa) 57d 22h 45m 25s ago (PAST)
end: Sun May 31 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "info@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
LvczB6GO_B2SA3YPS_CS1ucmry_rq2brhfP_TEHQtcMa_R0usYUft_ 5/25/2026, 8:53:50 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 45m 25s ago (PAST)
end: Sun May 31 2026 11:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "info@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: supportrus host email good !!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
bnAkbDBR_oR6EGkuN_y0uUd12D_3HkRmdvc_fDQoCa4u_zj1VTQ5u_ 5/25/2026, 8:52:11 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 45m 25s ago (PAST)
end: Sun May 31 2026 11:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "info@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
b4pbv0tV_krd0z46f_L5eYfMxD_kpQTwG4w_DcCIjPUU_H9azP77O_ 5/25/2026, 8:42:07 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mr Tony Montana
start: Sun May 31 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa) 57d 22h 45m 25s ago (PAST)
end: Sun May 31 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "info@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: host email good
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
iNhDTZ5D_jb4QtFf8_5F9RT4B2_aQgvI8Qd_0wH8Zq48_p9GRN5IA_ 5/25/2026, 8:40:40 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mr Tony Montana
start: Sun May 31 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa) 57d 22h 45m 25s ago (PAST)
end: Sun May 31 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "info@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
qVH7I4LQ_UGuUcRV6_RnDDCvty_qvDyg050_D4CgBVRQ_4TINczC5_ 5/25/2026, 8:39:33 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mr Tony Montana
start: Sun May 31 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa) 57d 22h 45m 25s ago (PAST)
end: Sun May 31 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: host email good
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
k3Ls9EnC_WXAcgcMZ_OEBrF1Nd_d7w8cAfC_pVHnNI8P_GBAFUrFy_ 5/25/2026, 8:37:53 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mr Tony Montana
start: Sun May 31 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa) 57d 22h 45m 25s ago (PAST)
end: Sun May 31 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
XGjuYA6a_Xgbbzhas_y40tpx75_4eMd4t0S_0zk1VQuP_IB0DjbFE_ 5/25/2026, 8:31:58 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 30m 25s ago (PAST)
end: Mon Jun 01 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: came through to host email !!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
utE6BSwx_OT2LaeRe_sacEHW9N_Mm1WInnc_vakLdXoE_ARqjhGUh_ 5/25/2026, 8:29:28 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 30m 25s ago (PAST)
end: Mon Jun 01 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
Odf1pPLy_Iw0mFdNl_j9WaZTWw_BTnmarxZ_A8UoD0QP_r0Di1RE3_ 5/25/2026, 8:28:18 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 30m 25s ago (PAST)
end: Mon Jun 01 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: no host email support.hr
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
vR8XuzTh_XYrbEPMM_UaUPPQhQ_zt2f0OhI_Fnb5Is1P_S1FM03fe_ 5/25/2026, 8:27:00 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 30m 25s ago (PAST)
end: Mon Jun 01 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
FpcN9LM8_ehXwqXR8_cwGD9SSw_eMCcThLd_9qMtbaGO_RGWj4POb_ 5/25/2026, 8:24:34 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 30m 25s ago (PAST)
end: Mon Jun 01 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: came to supportrus
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
7v1lXNg2_mfkpP6aV_YFiFpZkt_MZQuUF0M_dTTMdDmY_vQxmpgtO_ 5/25/2026, 8:24:00 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 30m 25s ago (PAST)
end: Mon Jun 01 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
pHArzNEq_tng70Ulq_3kuSbqPV_BkopaZlD_VU2WUTih_Uj4M7QF3_ 5/25/2026, 8:14:15 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 30m 25s ago (PAST)
end: Mon Jun 01 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: tester host email good @ supportrus
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
8wNZrPk8_W8QNzI9g_No49poOL_L24XL7jv_sEplgdXz_ZkkIfQhu_ 5/25/2026, 8:03:34 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 30m 25s ago (PAST)
end: Mon Jun 01 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
nNttL3h9_eBglQQ93_2Bq7kfdt_6zk0ZEGk_MdLn9jRn_469YZYSi_ 5/25/2026, 8:03:02 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 30m 25s ago (PAST)
end: Mon Jun 01 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: no HR host email
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
0oAI2OgU_yNwNFBNu_4FcVM9wn_YPETTF4p_rToz8pWk_CmEugxgQ_ 5/25/2026, 8:01:44 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 30m 25s ago (PAST)
end: Mon Jun 01 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
l4qLsH5E_oMkhqBtj_ZmqTQzad_yarm4lCi_6Rcm84p1_3ofN6SvN_ 5/25/2026, 7:59:54 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 30m 25s ago (PAST)
end: Mon Jun 01 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: email came through for host
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
CzX8Zt6I_Wdd0zkVg_V3muwigx_EobqWdqO_f7GtOy4N_xS5oZYnR_ 5/25/2026, 7:58:59 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 30m 25s ago (PAST)
end: Mon Jun 01 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
ILaW1GoY_qFRzfFY2_tIdd0Q8L_l9ukQUdl_Qz52YNHf_lHXGfdx7_ 5/25/2026, 7:57:57 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 30m 25s ago (PAST)
end: Mon Jun 01 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: tester
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
AptOmI6a_bPhUENni_5rOZk3At_AY7AU4CX_TgwPFH0R_qEw8PRlb_ 5/25/2026, 7:55:27 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 30m 25s ago (PAST)
end: Mon Jun 01 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
TF8Dk2SD_oZuHb2fu_pmlsMfTs_yrLbBoBQ_v2I7XwYH_emy7Y1GV_ 5/25/2026, 7:54:22 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 30m 25s ago (PAST)
end: Mon Jun 01 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: tester
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
bBMgFIbd_lcO7qGYl_4EFnBwiI_wxLGBXkk_hepfPEkN_PnZeSipT_ 5/25/2026, 7:53:33 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 30m 25s ago (PAST)
end: Mon Jun 01 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
wbbZs74p_p1mLe51x_WEgo7xjU_S2YPts2e_X29qnBYR_kvMXYcr3_ 5/25/2026, 7:50:33 PM
description: ****๐Ÿ“… Demo Session Overview โ€” Full Communication & AI Call Center Platform****

During this demo, we will walk you through a complete end-to-end business communication ecosystem designed to handle all customer interactions in one unified system.

We will cover:

****๐Ÿ“ž Voice Operations (Inbound & Outbound)****

* Live inbound and outbound call handling
* Call routing, transfers, and smart distribution
* Multi-agent handling for sales and support teams
* Scalable setup for any business size

****๐Ÿ“ง Email Communication****

* Centralized email handling system
* Team-based response management
* Automated organization of incoming requests

****๐Ÿ’ฌ Chat & Social Media Integration****

* Live chat system for websites (can be deployed instantly even if not currently available)
* Social media messaging integration (Telegram, Facebook, WhatsApp, and more)
* Unified inbox for all customer conversations across platforms

****๐ŸŽฅ Meeting & Collaboration System****

* Live video meetings for teams and clients
* Screen sharing and structured communication tools
* Recording, transcription, and translation capabilities

****๐ŸŽซ Help Desk & Ticketing System (AI-Enhanced)****

* Full ticket management workflow (create, assign, resolve)
* AI-powered message summarization
* Grammar correction and multilingual translation
* Smart response assistance for faster handling of customer requests

****๐Ÿ‘ฅ Internal Team Communication Suite****

* Real-time team chat and collaboration tools
* Department-based organization (sales, support, operations)
* Internal coordination for faster response times and workflow clarity

****๐Ÿš€ Closing Segment****
We will conclude with a full overview of how all systems connect together into a single streamlined solution that helps businesses:

* Improve customer experience
* Reduce operational costs
* Increase response speed and efficiency
* Scale communication across multiple channels effortlessly

****๐Ÿš€**** [Full List of Features in details so far .......](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: โŒ BOOKING_CANCELLED
title: Demo with Mr Tony Montana @ Support R Us by
start: Sun May 31 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 45m 25s ago (PAST)
end: Mon Jun 01 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: tester
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
er53fPon_F2etCUWm_uLhC3f5w_V0LVPp0F_sESFaNrb_yliY7Rea_ 5/25/2026, 7:49:00 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 9:45:00 PM UTC+03:00 (Moscow, East Africa) 57d 22h 25s ago (PAST)
end: Sun May 31 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: no email !!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
GRdTD6qg_mwyv09BX_sp98D9Bg_5hVRPlkq_MUpxBSLd_M7PYtyes_ 5/25/2026, 7:47:29 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 9:45:00 PM UTC+03:00 (Moscow, East Africa) 57d 22h 25s ago (PAST)
end: Sun May 31 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
gkTYVwb4_mtvrAZG6_zrcD1vsn_H3F6crHW_isgsWwkg_xOqrtjam_ 5/25/2026, 7:46:34 PM
description: ****๐Ÿ“… Demo Session Overview โ€” Full Communication & AI Call Center Platform****

During this demo, we will walk you through a complete end-to-end business communication ecosystem designed to handle all customer interactions in one unified system.

We will cover:

****๐Ÿ“ž Voice Operations (Inbound & Outbound)****

* Live inbound and outbound call handling
* Call routing, transfers, and smart distribution
* Multi-agent handling for sales and support teams
* Scalable setup for any business size

****๐Ÿ“ง Email Communication****

* Centralized email handling system
* Team-based response management
* Automated organization of incoming requests

****๐Ÿ’ฌ Chat & Social Media Integration****

* Live chat system for websites (can be deployed instantly even if not currently available)
* Social media messaging integration (Telegram, Facebook, WhatsApp, and more)
* Unified inbox for all customer conversations across platforms

****๐ŸŽฅ Meeting & Collaboration System****

* Live video meetings for teams and clients
* Screen sharing and structured communication tools
* Recording, transcription, and translation capabilities

****๐ŸŽซ Help Desk & Ticketing System (AI-Enhanced)****

* Full ticket management workflow (create, assign, resolve)
* AI-powered message summarization
* Grammar correction and multilingual translation
* Smart response assistance for faster handling of customer requests

****๐Ÿ‘ฅ Internal Team Communication Suite****

* Real-time team chat and collaboration tools
* Department-based organization (sales, support, operations)
* Internal coordination for faster response times and workflow clarity

****๐Ÿš€ Closing Segment****
We will conclude with a full overview of how all systems connect together into a single streamlined solution that helps businesses:

* Improve customer experience
* Reduce operational costs
* Increase response speed and efficiency
* Scale communication across multiple channels effortlessly

****๐Ÿš€**** [Full List of Features in details so far .......](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Demo with Mr Tony Montana @ Support R Us by
start: Sun May 31 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 45m 25s ago (PAST)
end: Mon Jun 01 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
XfTUlz1k_oqR14nTZ_fwju9vsH_cbbQlBNC_an0W1Zyp_joRdckUr_ 5/25/2026, 5:04:24 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 45m 25s ago (PAST)
end: Sun May 31 2026 11:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "info@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: tester
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
Zzg7ODi2_QQq8QAzn_2uiw8j8L_m1FElHY9_guwu4fEH_Y1VijGjb_ 5/25/2026, 4:57:31 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mr Tony Montana
start: Sun May 31 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa) 57d 22h 45m 25s ago (PAST)
end: Sun May 31 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: tester
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
z9kInMwh_9op7Racv_UkDBfeap_B4BEmCkA_xHFrFYQX_iZOrW2X6_ 5/25/2026, 4:56:54 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 45m 25s ago (PAST)
end: Sun May 31 2026 11:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "info@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
fYaGSkkv_LH3ugwk0_53oe7kX8_9cS4zqon_T5r23s46_wiTzTe5B_ 5/25/2026, 4:56:09 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 45m 25s ago (PAST)
end: Sun May 31 2026 11:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: tester
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
dVMS36g2_czEBxlc8_qdczGi22_itWq79sY_gmBF9ISk_6tN5152R_ 5/25/2026, 4:54:34 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 45m 25s ago (PAST)
end: Sun May 31 2026 11:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
722bDdag_tZahbOV4_gAHlqpBD_jZnrasN5_MFA4iHrk_ZlvVcFuf_ 5/25/2026, 4:49:39 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mr Tony Montana
start: Sun May 31 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa) 57d 22h 45m 25s ago (PAST)
end: Sun May 31 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
hPux6F8Y_FVkPhbpx_hOxXTIH3_feAY9jrg_UwoiMTSy_T1UL4SvL_ 5/25/2026, 4:43:05 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 30m 25s ago (PAST)
end: Mon Jun 01 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: tester
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
RqIQdFkm_9h1buelS_tN0uRtQv_5mFXuySo_hpDmwTlT_BmocZZCF_ 5/25/2026, 4:39:42 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 30m 25s ago (PAST)
end: Mon Jun 01 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
ttxFOxUy_Itd3tN6k_gZdg0hEe_dLG3nCeL_jU9A6bEY_ImZo9Z23_ 5/25/2026, 4:27:07 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mr Tony Montana
start: Sun May 31 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa) 57d 22h 45m 25s ago (PAST)
end: Sun May 31 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: shows in cal ONLY no email ?!?!?!?
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
fPwbpHCy_sItjFBDg_pMec8i2a_soTC1925_tdple2oZ_Nhk6S0zW_ 5/25/2026, 4:25:17 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mr Tony Montana
start: Sun May 31 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa) 57d 22h 45m 25s ago (PAST)
end: Sun May 31 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
LQgETY8F_d6HtVVkm_hx4FO0Fv_qwdC6FSr_t72B8BNr_h83s4nYI_ 5/25/2026, 4:23:20 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 30m 25s ago (PAST)
end: Mon Jun 01 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: tester
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
mZxAA4Lj_zBpIA1rd_tq4WHsus_PbbnvLjM_GRamE9uu_kgcba3LX_ 5/25/2026, 4:15:37 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 30m 25s ago (PAST)
end: Mon Jun 01 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
Otn7qlBd_xoinFkoM_AlYfSIpA_kdfLcH5f_X0TRf4vG_gnrI6Q50_ 5/25/2026, 4:01:41 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 30m 25s ago (PAST)
end: Mon Jun 01 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: tester
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
9WbCNqkE_fbbnGVCr_rvfi5wTc_HY7PkjW5_3CaT5dkL_RvU1jBf0_ 5/25/2026, 3:58:24 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 30m 25s ago (PAST)
end: Mon Jun 01 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
l9pPn1bQ_tmmkLQTQ_lNMwET8P_UGtNp010_Fc0QTNyl_YvtGuADg_ 5/25/2026, 3:48:24 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 30m 25s ago (PAST)
end: Mon Jun 01 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: tester
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
sQR7SrSq_DHFNROLE_2Fjdfs70_vfOCrO7Y_q1ugSBlt_Nz55UZsi_ 5/25/2026, 3:45:43 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Mr Tony Montana
start: Sun May 31 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 57d 20h 30m 25s ago (PAST)
end: Mon Jun 01 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
B9LlGoYF_Omky2Sej_4OZZYFPO_hjlByU3C_eNSprZTD_38EFkgsT_ 5/25/2026, 3:44:04 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mr Tony Montana
start: Sun May 31 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa) 57d 22h 45m 25s ago (PAST)
end: Sun May 31 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: tester
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
gBOp2TEy_ptfW4kec_WlcW3i0x_E875MCuy_C74fvDkr_4xu39IzZ_ 5/25/2026, 3:43:17 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mr Tony Montana
start: Sun May 31 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa) 57d 22h 45m 25s ago (PAST)
end: Sun May 31 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony Montana",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
0bCmxufO_UaDAu26h_FMjfa8tQ_7B2hYEmk_wQANqgjU_C4LiTwmT_ 5/25/2026, 3:39:41 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Mr Strouroul
start: Mon May 25 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 63d 20h 30m 25s ago (PAST)
end: Tue May 26 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Strouroul",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Strouroul",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: tester
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
2F2mvBr1_395wRsup_4O4ADSOj_TbzjsQT0_xCk43i7G_GskWyWGn_ 5/25/2026, 3:37:48 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Mr Strouroul
start: Mon May 25 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 63d 20h 30m 25s ago (PAST)
end: Tue May 26 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Strouroul",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Strouroul",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
TDkkk3T8_pjklUA05_TFszWqBs_PH9PA7Yw_smPz6GoF_CrlaSIHU_ 5/25/2026, 3:34:15 PM
metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Mon May 25 2026 3:34:14 PM UTC+03:00 (Moscow, East Africa) 64d 4h 11m 11s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "demahamdy13579@gmail.com",
    "noShow": false
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_NO_SHOW_UPDATED
07uO8uRA_44rBFsA9_9cwQ5wqT_zXtBCNRu_6LNujpk5_c71CzQDd_ 5/25/2026, 3:34:09 PM
metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Mon May 25 2026 3:34:05 PM UTC+03:00 (Moscow, East Africa) 64d 4h 11m 19s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "demahamdy13579@gmail.com",
    "noShow": true
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_NO_SHOW_UPDATED
OvfmdjUH_zYkSpLMB_fCT3oYL5_30BSWSPV_Lwue1Njo_9T2NgjFI_ 5/25/2026, 2:54:45 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ”„ BOOKING_RESCHEDULED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Oluwoye Adeola Samson
start: Tue May 26 2026 1:00:00 PM UTC+03:00 (Moscow, East Africa) 63d 6h 45m 25s ago (PAST)
end: Tue May 26 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Oluwoye Adeola Samson ",
    "email": "oluwoyeadeola311@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Adeola Samson",
    "timeZone": "Europe/London",
    "firstName": "Oluwoye",
    "utcOffset": 60,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_RESCHEDULED
1BYAeqOy_IHq2eVUG_xMDMk6b0_qdO7m5Xy_YlpaTF7P_3SyFdyAo_ 5/25/2026, 10:55:28 AM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Oluwoye Adeola Samson
start: Mon May 25 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 64d 4h 45m 25s ago (PAST)
end: Mon May 25 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Oluwoye Adeola Samson ",
    "email": "oluwoyeadeola311@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Adeola Samson",
    "timeZone": "Europe/London",
    "firstName": "Oluwoye",
    "utcOffset": 60,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
4ZjlPemh_37jgB3EO_fbqfQ9SL_9R8QLhML_dBrkzCkY_yDYeDD3f_ 5/24/2026, 7:22:10 PM
description: ****๐Ÿ“… Demo Session Overview โ€” Full Communication & AI Call Center Platform****

During this demo, we will walk you through a complete end-to-end business communication ecosystem designed to handle all customer interactions in one unified system.

We will cover:

****๐Ÿ“ž Voice Operations (Inbound & Outbound)****

* Live inbound and outbound call handling
* Call routing, transfers, and smart distribution
* Multi-agent handling for sales and support teams
* Scalable setup for any business size

****๐Ÿ“ง Email Communication****

* Centralized email handling system
* Team-based response management
* Automated organization of incoming requests

****๐Ÿ’ฌ Chat & Social Media Integration****

* Live chat system for websites (can be deployed instantly even if not currently available)
* Social media messaging integration (Telegram, Facebook, WhatsApp, and more)
* Unified inbox for all customer conversations across platforms

****๐ŸŽฅ Meeting & Collaboration System****

* Live video meetings for teams and clients
* Screen sharing and structured communication tools
* Recording, transcription, and translation capabilities

****๐ŸŽซ Help Desk & Ticketing System (AI-Enhanced)****

* Full ticket management workflow (create, assign, resolve)
* AI-powered message summarization
* Grammar correction and multilingual translation
* Smart response assistance for faster handling of customer requests

****๐Ÿ‘ฅ Internal Team Communication Suite****

* Real-time team chat and collaboration tools
* Department-based organization (sales, support, operations)
* Internal coordination for faster response times and workflow clarity

****๐Ÿš€ Closing Segment****
We will conclude with a full overview of how all systems connect together into a single streamlined solution that helps businesses:

* Improve customer experience
* Reduce operational costs
* Increase response speed and efficiency
* Scale communication across multiple channels effortlessly

****๐Ÿš€**** [Full List of Features in details so far .......](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: โŒ BOOKING_CANCELLED
title: Demo with Mr Strouroul @ Support R Us by Haytham Meiz
start: Sun May 24 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 64d 20h 45m 25s ago (PAST)
end: Mon May 25 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Strouroul",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Strouroul",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: tester
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
4kmjSC6S_xylQ8gvb_R4OSzQvk_quv1sV6s_B7yUVMj1_zdaYx5D7_ 5/24/2026, 6:23:39 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Saif Eldin Samir
start: Mon May 25 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 64d 3h 45m 25s ago (PAST)
end: Mon May 25 2026 4:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Saif Eldin Samir",
    "email": "ss0539989@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Eldin Samir",
    "timeZone": "Africa/Cairo",
    "firstName": "Saif",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: booked the appointment , then sent a message then blocked me ? wtf ?
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
gRlUUypS_zLDQQLlM_qCauEOpL_V8TNbaWn_ypogWdAf_ptk9gxdQ_ 5/24/2026, 6:19:38 PM
description: ****๐Ÿ“… Demo Session Overview โ€” Full Communication & AI Call Center Platform****

During this demo, we will walk you through a complete end-to-end business communication ecosystem designed to handle all customer interactions in one unified system.

We will cover:

****๐Ÿ“ž Voice Operations (Inbound & Outbound)****

* Live inbound and outbound call handling
* Call routing, transfers, and smart distribution
* Multi-agent handling for sales and support teams
* Scalable setup for any business size

****๐Ÿ“ง Email Communication****

* Centralized email handling system
* Team-based response management
* Automated organization of incoming requests

****๐Ÿ’ฌ Chat & Social Media Integration****

* Live chat system for websites (can be deployed instantly even if not currently available)
* Social media messaging integration (Telegram, Facebook, WhatsApp, and more)
* Unified inbox for all customer conversations across platforms

****๐ŸŽฅ Meeting & Collaboration System****

* Live video meetings for teams and clients
* Screen sharing and structured communication tools
* Recording, transcription, and translation capabilities

****๐ŸŽซ Help Desk & Ticketing System (AI-Enhanced)****

* Full ticket management workflow (create, assign, resolve)
* AI-powered message summarization
* Grammar correction and multilingual translation
* Smart response assistance for faster handling of customer requests

****๐Ÿ‘ฅ Internal Team Communication Suite****

* Real-time team chat and collaboration tools
* Department-based organization (sales, support, operations)
* Internal coordination for faster response times and workflow clarity

****๐Ÿš€ Closing Segment****
We will conclude with a full overview of how all systems connect together into a single streamlined solution that helps businesses:

* Improve customer experience
* Reduce operational costs
* Increase response speed and efficiency
* Scale communication across multiple channels effortlessly

****๐Ÿš€**** [Full List of Features in details so far .......](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Demo with Mr Strouroul @ Support R Us by Haytham Meiz
start: Sun May 24 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 64d 20h 45m 25s ago (PAST)
end: Mon May 25 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Strouroul",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Strouroul",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
73nIfF2i_93MyF6iv_gkMMNBRW_kuDvCEug_fjfWxjCG_XpWM15N5_ 5/24/2026, 6:17:08 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mr Strouroul
start: Sun May 24 2026 10:00:00 PM UTC+03:00 (Moscow, East Africa) 64d 21h 45m 25s ago (PAST)
end: Mon May 25 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Strouroul",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Strouroul",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: tester
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
QkvE20wY_REiTqREW_dnz9nCry_QFqX1XGT_UFgHYiWH_UZo4qCUz_ 5/24/2026, 6:16:41 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mr Strouroul
start: Sun May 24 2026 10:00:00 PM UTC+03:00 (Moscow, East Africa) 64d 21h 45m 25s ago (PAST)
end: Mon May 25 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Strouroul",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Strouroul",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
i6kt26hg_HxSo48ST_1PhYveDQ_mjOB6QVe_Srm7dN4S_CLpm2wIz_ 5/24/2026, 6:14:35 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Mr Strouroul
start: Sun May 24 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 64d 20h 30m 25s ago (PAST)
end: Mon May 25 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Strouroul",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Strouroul",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: tester
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
4bNsdUtN_jHB9nvwo_98PQ684x_Cj7XMYMc_hVEDNNEw_BdEWcDWw_ 5/24/2026, 6:14:02 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Mr Strouroul
start: Sun May 24 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 64d 20h 30m 25s ago (PAST)
end: Mon May 25 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Strouroul",
    "email": "freepbx@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Strouroul",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
15YgGs6Q_DHOGHLHT_a4xZ7hSp_oLkfREq5_qoWDHOkQ_R2bViOn0_ 5/24/2026, 6:10:45 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Saif Eldin Samir
start: Mon May 25 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa) 64d 3h 45m 25s ago (PAST)
end: Mon May 25 2026 4:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Saif Eldin Samir",
    "email": "ss0539989@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Eldin Samir",
    "timeZone": "Africa/Cairo",
    "firstName": "Saif",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
UMeZ0Ehr_HCPzSx5k_jMZOok9q_AXoUqh6F_laVSqkvo_2tjrZCmW_ 5/24/2026, 6:08:31 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Sally Osama Ali
start: Sun May 24 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa) 65d 1h 45m 25s ago (PAST)
end: Sun May 24 2026 6:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Sally Osama Ali ",
    "email": "sallyhamza188@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Osama Ali",
    "timeZone": "Africa/Cairo",
    "firstName": "Sally",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: everytime there is an emergency !! u set the appointment dont have time for this hassle thanks
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
fnk8chiI_lQaMWtGI_ehOlk8iX_ARNr7oPw_W1hahwcp_VBlngUQv_ 5/24/2026, 6:00:14 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Sally Osama Ali
start: Sun May 24 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa) 65d 1h 45m 25s ago (PAST)
end: Sun May 24 2026 6:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "supportrus@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 23791439,
    "name": "Sally Osama Ali ",
    "email": "sallyhamza188@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 19798186,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
W6vgo0d7_0a2Owd6g_l7lSkr8L_7A9lQLUz_ptHMlg9Q_GiOzVANQ_ 5/24/2026, 4:55:16 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Youssef sultan
start: Sun May 24 2026 8:15:00 PM UTC+03:00 (Moscow, East Africa) 64d 23h 30m 25s ago (PAST)
end: Sun May 24 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Youssef sultan",
    "email": "youssef.sultann@outlook.com",
    "language": {
      "locale": "en"
    },
    "lastName": "sultan",
    "timeZone": "Africa/Cairo",
    "firstName": "Youssef",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: duplicate
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
UaUmpd4z_0R40UOkm_rPB2DfEu_cyQFQUYi_HzW906hX_oZLwDAHy_ 5/24/2026, 3:46:48 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs


[๐Ÿ’ฐFull Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here

๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Esraa
start: Sun May 24 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa) 64d 22h 45m 25s ago (PAST)
end: Sun May 24 2026 9:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Esraa",
    "email": "esraa.ent.acc@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Esraa",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
xynI7A93_Sn3CrQm5_udfrHUvY_ZEEMZGMo_vT9Vskkf_lq5maf2g_ 5/23/2026, 11:45:00 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us between Support R US and Youssef sultan
start: Sat May 23 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 65d 20h 45m 25s ago (PAST)
end: Sat May 23 2026 11:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "support.hr@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 24002005,
    "name": "Youssef sultan",
    "email": "youssef.sultann@outlook.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 19977820,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
BCUNgblM_Oy1MUzZa_CixzS1j4_pQlaBnvy_vALFr9lu_lRBVc8YL_ 5/23/2026, 11:00:15 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Youssef sultan
start: Sat May 23 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 65d 20h 45m 25s ago (PAST)
end: Sat May 23 2026 11:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "support.hr@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 24002005,
    "name": "Youssef sultan",
    "email": "youssef.sultann@outlook.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 19977820,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
exZO6tOR_9pv4fBBf_rhx1rybW_hNUGGfIR_HmEsmQse_7M1bYTHN_ 5/23/2026, 9:16:12 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mostafa Safwat
start: Sun May 24 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa) 64d 22h 45m 25s ago (PAST)
end: Sun May 24 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mostafa Safwat",
    "email": "desha131@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Safwat",
    "timeZone": "America/Los_Angeles",
    "firstName": "Mostafa",
    "utcOffset": -420,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: duplicate
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
Ru86vHkh_POQNo6eu_EewkXjxr_2RudiZNx_bFHpgCWh_44GqsPk6_ 5/23/2026, 9:05:19 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mostafa Safwat
start: Sat May 23 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa) 65d 22h 45m 25s ago (PAST)
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description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs ๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset

[Full Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Youssef sultan
start: Sun May 24 2026 8:15:00 PM UTC+03:00 (Moscow, East Africa) 64d 23h 30m 25s ago (PAST)
end: Sun May 24 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa)
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cancellationReason:
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BOOKING_CREATED
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description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs ๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset

[Full Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Yasmina Ismail
start: Sat May 23 2026 7:30:00 PM UTC+03:00 (Moscow, East Africa) 66d 15m 25s ago (PAST)
end: Sat May 23 2026 8:15:00 PM UTC+03:00 (Moscow, East Africa)
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description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs ๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset

[Full Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and ุณู…ุง
start: Sat May 23 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 66d 2h 45m 25s ago (PAST)
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description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs ๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset

[Full Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here
triggerEvent: ๐Ÿ“… BOOKING_CREATED
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start: Sat May 23 2026 7:30:00 PM UTC+03:00 (Moscow, East Africa) 66d 15m 25s ago (PAST)
end: Sat May 23 2026 8:15:00 PM UTC+03:00 (Moscow, East Africa)
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  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 23668801,
    "name": "Mayar Moataz",
    "email": "mayarmoataz1742001@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 19700861,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
A6zVcrWd_8DHTsZft_GPAp4wDG_SQu2XNUQ_M6FokgnV_TpIoqiLI_ 5/23/2026, 1:20:45 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs ๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset

[Full Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Youssef sultan
start: Sat May 23 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa) 65d 20h 45m 25s ago (PAST)
end: Sat May 23 2026 11:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Youssef sultan",
    "email": "youssef.sultann@outlook.com",
    "language": {
      "locale": "en"
    },
    "lastName": "sultan",
    "timeZone": "Africa/Cairo",
    "firstName": "Youssef",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
R9nLXuEk_WiZ93yYk_Y8eWbhLy_wT3HYq5l_OgIPWAFN_1UWNO48g_ 5/23/2026, 11:02:30 AM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mostafa Safwat
start: Sun May 24 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa) 64d 22h 45m 25s ago (PAST)
end: Sun May 24 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mostafa Safwat",
    "email": "desha131@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Safwat",
    "timeZone": "America/Los_Angeles",
    "firstName": "Mostafa",
    "utcOffset": -420,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
xm6hP6iZ_pUaHZGqM_7exrrrXA_pEEFvgaa_d2XOTx9l_H6XjtGsy_ 5/23/2026, 12:13:38 AM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mostafa Safwat
start: Sat May 23 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa) 65d 22h 45m 25s ago (PAST)
end: Sat May 23 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mostafa Safwat",
    "email": "desha131@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Safwat",
    "timeZone": "America/Los_Angeles",
    "firstName": "Mostafa",
    "utcOffset": -420,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
xxLdkt84_7qi5GwC5_Y0V2wQqL_WfIMdklH_5qcPCMCd_NFs1k5Ax_ 5/22/2026, 11:43:40 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs ๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset

[Full Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Hatem Habib
start: Sat May 23 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa) 66d 2h 25s ago (PAST)
end: Sat May 23 2026 6:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Hatem Habib",
    "email": "hatemhavib49@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Habib",
    "timeZone": "Africa/Cairo",
    "firstName": "Hatem",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
DG3CNdW6_3I7xPTx2_90zhrCTY_HTQffYUf_VGCtUTwM_28dRGjIo_ 5/22/2026, 11:28:18 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs ๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset

[Full Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Eman Khodeir
start: Fri May 22 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 66d 20h 30m 25s ago (PAST)
end: Sat May 23 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Eman Khodeir",
    "email": "emankhodeir20@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Khodeir",
    "timeZone": "Africa/Cairo",
    "firstName": "Eman",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: NO SHOW !!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
ZgwSePlU_8VETTDUm_3v1BUmeS_pAk7VCXU_gNzCsQ1W_fH9kkgrL_ 5/22/2026, 11:20:32 PM
metadata:
description:
videoCallUrl:
triggerEvent: AFTER_GUESTS_CAL_VIDEO_NO_SHOW
title: Interview @ Support R Us between Support R US and Eman Khodeir
start: Fri May 22 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 66d 20h 30m 25s ago (PAST)
end: Sat May 23 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
"Support R US"
attendees:
[
  {
    "id": 23973221,
    "name": "Eman Khodeir",
    "email": "emankhodeir20@gmail.com",
    "locale": "en",
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    "timeZone": "Africa/Cairo",
    "bookingId": 19953138,
    "createdAt": "2026-05-22T15:26:36.610Z",
    "phoneNumber": null
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]
cancellationReason: Guest didn't join the call or didn't join before 2026-05-22 20:20:00 +00:00
signature: {"status":"Signature Valid"}
AFTER_GUESTS_CAL_VIDEO_NO_SHOW
CPNb2trv_I2MQH0Sv_47dbtmLC_6oVeUowe_w61Ceokb_pBH3URh8_ 5/22/2026, 11:15:01 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Eman Khodeir
start: Fri May 22 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 66d 20h 30m 25s ago (PAST)
end: Sat May 23 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
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    "email": "emankhodeir20@gmail.com",
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    "bookingId": 19953138,
    "phoneNumber": null
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cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
ArYtcSAC_PvSMS4NW_Vf8WFWk5_EwhDGjOx_ibMMnIDu_gocx35BP_ 5/22/2026, 11:15:01 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us between Support R US and Dalia Hamdy
start: Fri May 22 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 66d 21h 15m 25s ago (PAST)
end: Fri May 22 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
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attendees:
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    "bookingId": 19952992,
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cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
E1DWktdl_iZT7s1BC_drh6HdZw_kkTwjua5_HbDBmo5x_0bbVX5yR_ 5/22/2026, 10:30:39 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Dalia Hamdy
start: Fri May 22 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 66d 21h 15m 25s ago (PAST)
end: Fri May 22 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
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attendees:
[
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    "id": 23973063,
    "name": "Dalia Hamdy",
    "email": "demahamdy13579@gmail.com",
    "locale": "en",
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    "timeZone": "Africa/Cairo",
    "bookingId": 19952992,
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cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
buWF0TbC_uclAMcfC_53ePRGgx_HQrCk7Nk_DW3XqIH1_QSzSLmUF_ 5/22/2026, 7:11:29 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs ๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset

[Full Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and ุณู…ุง
start: Sat May 23 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 66d 2h 45m 25s ago (PAST)
end: Sat May 23 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "ุณู…ุง",
    "email": "samasaeed28542@gmail.com",
    "language": {
      "locale": "ar"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "ุณู…ุง",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
SzYna7kE_nkj5ZtYZ_vGiatU1s_oCBl71IE_qPOfHyAz_b9caM4rs_ 5/22/2026, 6:26:43 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs ๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset

[Full Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Eman Khodeir
start: Fri May 22 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa) 66d 20h 30m 25s ago (PAST)
end: Sat May 23 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Eman Khodeir",
    "email": "emankhodeir20@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Khodeir",
    "timeZone": "Africa/Cairo",
    "firstName": "Eman",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
0DSeZHap_6NP0Re9F_u8UZrykD_iu4ztgV1_8QtYSVGo_pLvP4PY9_ 5/22/2026, 6:23:37 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs ๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset

[Full Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Dalia Hamdy
start: Fri May 22 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 66d 21h 15m 25s ago (PAST)
end: Fri May 22 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Dalia Hamdy",
    "email": "demahamdy13579@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Hamdy",
    "timeZone": "Africa/Cairo",
    "firstName": "Dalia",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
ogPhCkiC_zY87tRdG_klFrZdGs_R0LMUFsB_Z3vfh1Gr_QkeLpfDE_ 5/22/2026, 3:05:37 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Farida Elhelbawy
start: Fri May 22 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 67d 4h 45m 25s ago (PAST)
end: Fri May 22 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Farida Elhelbawy",
    "email": "farida242078@bue.edu.eg",
    "language": {
      "locale": "en"
    },
    "lastName": "Elhelbawy",
    "timeZone": "Africa/Cairo",
    "firstName": "Farida",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: No Show couldnt send a message or cancel all together from the link ?
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
nVpCrFTS_efcIpHlk_SOwekdx7_hBH1PDEA_P9Xk5gHc_r5byjziE_ 5/22/2026, 3:00:13 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Farida Elhelbawy
start: Fri May 22 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 67d 4h 45m 25s ago (PAST)
end: Fri May 22 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "support.hr@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 23788892,
    "name": "Farida Elhelbawy",
    "email": "farida242078@bue.edu.eg",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 19795973,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
gfStoUz2_aYBs4nYF_DOtYIXpx_bcdElpAz_4jhBYLFO_3CutoEkx_ 5/22/2026, 12:51:04 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Noureldin Ahmed Mohamed Zayed
start: Fri May 22 2026 1:00:00 PM UTC+03:00 (Moscow, East Africa) 67d 6h 45m 25s ago (PAST)
end: Fri May 22 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Noureldin Ahmed Mohamed Zayed",
    "email": "nourzaa22@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Ahmed Mohamed Zayed",
    "timeZone": "Africa/Cairo",
    "firstName": "Noureldin",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: .
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
veGhXrak_uRvDxHer_yQ8kXqDS_ycDSUjp0_5j7lvvlQ_7f7vmvSR_ 5/21/2026, 4:57:19 AM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Omar
start: Tue May 26 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 63d 4h 45m 25s ago (PAST)
end: Tue May 26 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Omar",
    "email": "omar.work2050@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Omar",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
CkYAOt1i_kdhq9PoC_LOhCn3XD_U79onTfu_UPeHVGGm_UFHOAxmu_ 5/20/2026, 3:01:02 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Nour Zayed
start: Wed May 20 2026 1:00:00 PM UTC+03:00 (Moscow, East Africa) 69d 6h 45m 25s ago (PAST)
end: Wed May 20 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "support.hr@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 23702697,
    "name": "Nour Zayed",
    "email": "nourzaa22@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 19724574,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
PNztz2n7_E3882InP_kFxEY3RC_XhtUtN1W_pPNOWfZx_V0ew0glz_ 5/20/2026, 1:00:58 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Nour Zayed
start: Wed May 20 2026 1:00:00 PM UTC+03:00 (Moscow, East Africa) 69d 6h 45m 25s ago (PAST)
end: Wed May 20 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "support.hr@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 23702697,
    "name": "Nour Zayed",
    "email": "nourzaa22@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 19724574,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
7CSb98Lc_gjqep9eR_1h0d2SG1_O6ARO8GM_2ZRrHTXi_mnGxdMHC_ 5/20/2026, 12:46:39 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Noureldin Ahmed Mohamed Zayed
start: Fri May 22 2026 1:00:00 PM UTC+03:00 (Moscow, East Africa) 67d 6h 45m 25s ago (PAST)
end: Fri May 22 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Noureldin Ahmed Mohamed Zayed",
    "email": "nourzaa22@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Ahmed Mohamed Zayed",
    "timeZone": "Africa/Cairo",
    "firstName": "Noureldin",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
WIo0iLjj_krE65POq_PFWRIkl6_Qbl9Szdy_L0bZv44I_o53XS7Et_ 5/19/2026, 6:16:13 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs ๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset

[Full Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Sally Osama Ali
start: Sun May 24 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa) 65d 1h 45m 25s ago (PAST)
end: Sun May 24 2026 6:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Sally Osama Ali ",
    "email": "sallyhamza188@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Osama Ali",
    "timeZone": "Africa/Cairo",
    "firstName": "Sally",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
b3vtZ8hY_C2bdI1sk_Avm3GdTI_Dkky3x5h_mkmy67QW_T9Djyrdx_ 5/19/2026, 5:41:30 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Farida Elhelbawy
start: Fri May 22 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 67d 4h 45m 25s ago (PAST)
end: Fri May 22 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
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description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs ๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset

[Full Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Farida Hisham
start: Tue May 19 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 70d 2h 45m 25s ago (PAST)
end: Tue May 19 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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  "name": "Support R US",
  "email": "support.hr@ishopper.info",
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    "locale": "en"
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  "timeZone": "Africa/Cairo",
  "username": "supportrus",
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    "name": "Farida Hisham",
    "email": "farida242078@bue.edu.eg",
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BOOKING_CREATED
ck9lrmsI_7VtSEkyZ_kcgfjszF_gMCFpPRX_IFeSiHwv_IXBZTFjt_ 5/18/2026, 12:35:22 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: ๐Ÿ”„ BOOKING_RESCHEDULED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Nour Zayed
start: Wed May 20 2026 1:00:00 PM UTC+03:00 (Moscow, East Africa) 69d 6h 45m 25s ago (PAST)
end: Wed May 20 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa)
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Nour Zayed
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Oluwoye Adeola Samson
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end: Tue May 19 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
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BOOKING_CREATED
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mayar Moataz
start: Sat May 23 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 66d 4h 45m 25s ago (PAST)
end: Sat May 23 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
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Fk9xeg0i_xZfgBT7m_7Avso9ka_0ChqL4bw_qHtFMDYb_YwXVr4Ne_ 5/16/2026, 9:53:30 PM
description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs ๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset

[Full Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Sally Osama Ali
start: Mon May 18 2026 1:00:00 PM UTC+03:00 (Moscow, East Africa) 71d 6h 45m 25s ago (PAST)
end: Mon May 18 2026 1:45:00 PM UTC+03:00 (Moscow, East Africa)
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  "email": "support.hr@ishopper.info",
  "language": {
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  "timeZone": "Africa/Cairo",
  "username": "supportrus",
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  "timeFormat": "h:mma"
}
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  {
    "name": "Sally Osama Ali",
    "email": "sallyhamza188@gmail.com",
    "language": {
      "locale": "en"
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    "lastName": "Osama Ali",
    "timeZone": "Africa/Cairo",
    "firstName": "Sally",
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  }
]
cancellationReason:
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description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs ๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset

[Full Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Dina
start: Sat May 16 2026 4:30:00 PM UTC+03:00 (Moscow, East Africa) 73d 3h 15m 25s ago (PAST)
end: Sat May 16 2026 5:15:00 PM UTC+03:00 (Moscow, East Africa)
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cancellationReason: I booked one on Friday instead of this one
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Omar
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end: Thu May 14 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa)
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cancellationReason: having tech issues with his internet , mic ?!?!?! can reschedule when things are working
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description: Make the meeting on Google Meet please.
Thanks in advance.
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Sara Mekawy
start: Thu May 14 2026 1:00:00 PM UTC+03:00 (Moscow, East Africa) 75d 6h 45m 25s ago (PAST)
end: Thu May 14 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa)
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cancellationReason: something came up ?!?! and couldnt attent , wants to reschedule
signature: {"status":"Signature Valid"}
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. โœ… [Agent Links (Save it Please cos it will be used regularly)](https://www.ishopper.info/SupportRUs/agent_links.html) URL for scripts , helpdesk , and other tools.
3. Test Dialer to make some test calls , get familiar with the dialer , send the proposal and know how it looks like , .... as well as book the demo for the qualified leads to close the deal.
4. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
5. Questions & Brainstorming !!

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave

โœ… [Our Full Features List so far](https://supportrus.ishopper.info/proposal/features_list.shtml)
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Nour Zayed
start: Fri May 15 2026 1:00:00 PM UTC+03:00 (Moscow, East Africa) 74d 6h 45m 25s ago (PAST)
end: Fri May 15 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa)
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description: About the Role
--------------

๐Ÿค We are looking for driven and confident outreach agents to connect with business owners

and understand their challenges.

๐Ÿ“žYou will introduce our services as a full call center solution

that can support any business โ€” regardless of size (small, medium, or large).

****๐Ÿ“ž Core Services:****

* ๐Ÿ“ž Inbound & outbound calls
* ๐Ÿ’ฌ Customer support & sales
* ๐ŸŽฏ Lead qualification & appointment setting
* ๐Ÿ“ง Email & ๐Ÿ’ฌ live chat support

****๐ŸŒ Multi-Channel Support:****

* ๐Ÿ“ฑ Social platforms: Telegram , Facebook , WhatsApp , and more
* ๐ŸŒ Website live chat integration (we can add it instantly even if not available already)

****๐ŸŽฅ Advanced Tools Included:****

* ๐ŸŽฅ Our own meeting system (transcription ๐Ÿ“, translation ๐ŸŒ, team collaboration ๐Ÿ‘ฅ)
* โš™๏ธ Built-in automation & ticket summarization ๐Ÿงพ
* ๐Ÿค– Ongoing AI upgrades (including future voice AI agents ๐Ÿ”Š)

Our goal is to help businesses improve operations, handle customer interactions efficiently, and reduce costs ๐Ÿ’ฐ.

Your Responsibilities
---------------------

* Perform outbound calls using our dialer (leads provided)
* Engage with business owners
* Understand their pain points
* Present value-driven solutions
* Have real conversations (not sound scripted)
* Book demos or send proposals

What We Offer
-------------

* ๐ŸŽฏ Pre-qualified leads
* ๐Ÿ’ฐ High commissions
* ๐Ÿ•’ Flexible work (2 -3 hrs)
* ๐Ÿ“ˆ Growth opportunities

What We Expect
--------------

* ๐Ÿ—ฃ๏ธ Strong communication
* ๐Ÿ’ผ Confidence with business owners
* ๐Ÿง  Business understanding
* โšก Consistency & discipline
* ๐Ÿ† Results-driven mindset

[Full Job Description](https://www.ishopper.info/SupportRUs/job_description.html) [click](https://www.ishopper.info/SupportRUs/job_description.html) this link here
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2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
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title: Training @ Support R Us (with Haytham Meiz) between Support R US and Mayar Moataz
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
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title: Training @ Support R Us (with Haytham Meiz) between Support R US and Sara Mekawy
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3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
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MEETING_STARTED
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Heba Gamil
start: Fri May 15 2026 3:00:00 PM UTC+03:00 (Moscow, East Africa) 74d 4h 45m 25s ago (PAST)
end: Fri May 15 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa)
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description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and AzzaMostafaMohamed
start: Sun May 10 2026 9:15:00 PM UTC+03:00 (Moscow, East Africa) 78d 22h 30m 25s ago (PAST)
end: Sun May 10 2026 10:00:00 PM UTC+03:00 (Moscow, East Africa)
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title: Interview @ Support R Us between Support R US and AzzaMostafaMohamed
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cancellationReason:
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description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
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triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and AzzaMostafaMohamed
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cancellationReason:
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description:
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triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us between Support R US and Nada AlBayar
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end: Sun May 10 2026 5:15:00 PM UTC+03:00 (Moscow, East Africa)
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cancellationReason:
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description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Yousef Hakam
start: Sun May 10 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 78d 21h 15m 25s ago (PAST)
end: Sun May 10 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
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    "name": "Yousef Hakam",
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  }
]
cancellationReason: duplicate has another meeting on Monday, May 11, 2026 @ 1 PM
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description:
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triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Nada AlBayar
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end: Sun May 10 2026 5:15:00 PM UTC+03:00 (Moscow, East Africa)
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Nada AlBayar
start: Tue May 12 2026 2:00:00 PM UTC+03:00 (Moscow, East Africa) 77d 5h 45m 25s ago (PAST)
end: Tue May 12 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa)
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}
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cancellationReason:
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description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Omar Yasser
start: Mon May 11 2026 4:45:00 PM UTC+03:00 (Moscow, East Africa) 78d 3h 25s ago (PAST)
end: Mon May 11 2026 5:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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    "name": "Omar Yasser",
    "email": "omar.work2050@gmail.com",
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    },
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  }
]
cancellationReason:
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description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Yousef Hakam
start: Mon May 11 2026 1:00:00 PM UTC+03:00 (Moscow, East Africa) 78d 6h 45m 25s ago (PAST)
end: Mon May 11 2026 1:45:00 PM UTC+03:00 (Moscow, East Africa)
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}
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cancellationReason:
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description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and AzzaMostafaMohamed
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end: Sun May 10 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa)
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cancellationReason:
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description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us between Support R US and Heba Gamil
start: Sat May 09 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa) 79d 22h 45m 25s ago (PAST)
end: Sat May 09 2026 9:45:00 PM UTC+03:00 (Moscow, East Africa)
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cancellationReason:
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MEETING_ENDED
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description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Heba Gamil
start: Sat May 09 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa) 79d 22h 45m 25s ago (PAST)
end: Sat May 09 2026 9:45:00 PM UTC+03:00 (Moscow, East Africa)
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cancellationReason:
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MEETING_STARTED
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description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Nada AlBayar
start: Sun May 10 2026 4:30:00 PM UTC+03:00 (Moscow, East Africa) 79d 3h 15m 25s ago (PAST)
end: Sun May 10 2026 5:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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attendees:
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cancellationReason:
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description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Yousef Hakam
start: Sun May 10 2026 10:30:00 PM UTC+03:00 (Moscow, East Africa) 78d 21h 15m 25s ago (PAST)
end: Sun May 10 2026 11:15:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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    "name": "Yousef Hakam",
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cancellationReason:
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BOOKING_CREATED
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description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Heba Gamil
start: Sat May 09 2026 9:00:00 PM UTC+03:00 (Moscow, East Africa) 79d 22h 45m 25s ago (PAST)
end: Sat May 09 2026 9:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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cancellationReason:
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BOOKING_CREATED
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description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us between Support R US and Oluwoye Adeola
start: Wed May 06 2026 2:30:00 PM UTC+03:00 (Moscow, East Africa) 83d 5h 15m 25s ago (PAST)
end: Wed May 06 2026 3:15:00 PM UTC+03:00 (Moscow, East Africa)
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}
attendees:
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  {
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cancellationReason: Hi Haytham, thank you again for reaching out and for your time throughout the process. After giving it further consideration, I donโ€™t believe Iโ€™ll be able to move forward with the opportunity at this time. I truly appreciate the conversation and wish you and the team all the best moving forward.
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2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Maisaa Al-laham
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MEETING_STARTED
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cancellationReason: booked an appointment not to show ? and couldnt send a message or cancel all together from the link in the email ? THANKS FOR WASTING MY TIME !! BL !!
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cancellationReason: booked an appointment not to show ? and couldnt send a message or cancel all together from the link in the email ? THANKS FOR WASTING MY TIME !! BL !!
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BOOKING_CANCELLED
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: โŒ BOOKING_CANCELLED
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cancellationReason: no show !! BL !!
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BOOKING_CANCELLED
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cancellationReason:
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triggerEvent: ๐Ÿ“… BOOKING_CREATED
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cancellationReason:
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BOOKING_CREATED
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description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and serina douaihy
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end: Mon May 04 2026 3:15:00 PM UTC+03:00 (Moscow, East Africa)
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cancellationReason: booked an appointment , confirmed it then no show !! and couldnt send a message or cancel all together from the link in the email ?!?!?!?!?! BL !!!!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
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    "name": "serina douaihy",
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
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title: Training @ Support R Us (with Haytham Meiz) between Support R US and Rowan Ragab
start: Mon May 04 2026 10:00:00 PM UTC+03:00 (Moscow, East Africa) 84d 21h 45m 25s ago (PAST)
end: Tue May 05 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
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description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
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end: Sun May 03 2026 8:45:00 PM UTC+03:00 (Moscow, East Africa)
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cancellationReason: no show !! couldnt send a message or cancel all together from the link in the email ?!?!?!?! BL !!
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1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
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title: Training @ Support R Us (with Haytham Meiz) between Support R US and Jana
start: Fri May 01 2026 10:00:00 PM UTC+03:00 (Moscow, East Africa) 87d 21h 45m 25s ago (PAST)
end: Sat May 02 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
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cancellationReason: wants to reschedule will use the link to set another training session
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BOOKING_CANCELLED
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title: Training @ Support R Us (with Haytham Meiz) between Support R US and Jana
start: Fri May 01 2026 10:00:00 PM UTC+03:00 (Moscow, East Africa) 87d 21h 45m 25s ago (PAST)
end: Sat May 02 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
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cancellationReason:
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description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Mona Saber Ahmed
start: Wed Apr 29 2026 10:15:00 PM UTC+03:00 (Moscow, East Africa) 89d 21h 30m 25s ago (PAST)
end: Wed Apr 29 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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  "timeFormat": "h:mma"
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attendees:
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    "name": "Mona Saber Ahmed ",
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    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
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]
cancellationReason: booked the appointment earlier today , sent me a message not to show at the end ? really ?!?!? and couldnt send a message or cancel all together from the link in the email ?!?!?! BL !!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
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metadata:
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title: Interview @ Support R Us between Support R US and Mona Saber Ahmed
start: Wed Apr 29 2026 10:15:00 PM UTC+03:00 (Moscow, East Africa) 89d 21h 30m 25s ago (PAST)
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cancellationReason: Guest didn't join the call or didn't join before 2026-04-29 19:20:00 +00:00
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triggerEvent: AFTER_HOSTS_CAL_VIDEO_NO_SHOW
title: Interview @ Support R Us between Support R US and Mona Saber Ahmed
start: Wed Apr 29 2026 10:15:00 PM UTC+03:00 (Moscow, East Africa) 89d 21h 30m 25s ago (PAST)
end: Wed Apr 29 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
null
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description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Lifu
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end: Wed Apr 29 2026 10:15:00 PM UTC+03:00 (Moscow, East Africa)
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cancellationReason: booked an appointment not to show at the end ?!?! and couldnt send a message or cancel all together from the link in the email ?!?!?!?! BL !!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
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title: Interview @ Support R Us between Support R US and Lifu
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cancellationReason: Guest didn't join the call or didn't join before 2026-04-29 18:35:00 +00:00
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title:
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cancellationReason:
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cancellationReason:
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MEETING_STARTED
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title:
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end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
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description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us between Support R US and Maisaa Al-laham
start: Wed Apr 29 2026 3:15:00 PM UTC+03:00 (Moscow, East Africa) 90d 4h 30m 25s ago (PAST)
end: Wed Apr 29 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa)
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attendees:
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    "name": "Maisaa Al-laham",
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    "timeZone": "Europe/Athens",
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  }
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cancellationReason:
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MEETING_ENDED
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metadata:
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triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
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end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!

Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Maisaa Al-laham
start: Tue May 05 2026 10:00:00 PM UTC+03:00 (Moscow, East Africa) 83d 21h 45m 25s ago (PAST)
end: Wed May 06 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
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  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
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  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
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  {
    "name": "Maisaa Al-laham",
    "email": "Maisaalaham62@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Al-laham",
    "timeZone": "Europe/Athens",
    "firstName": "Maisaa",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
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description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Mona Saber Ahmed
start: Wed Apr 29 2026 10:15:00 PM UTC+03:00 (Moscow, East Africa) 89d 21h 30m 25s ago (PAST)
end: Wed Apr 29 2026 11:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
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  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mona Saber Ahmed ",
    "email": "sabermona665@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Saber Ahmed",
    "timeZone": "Africa/Cairo",
    "firstName": "Mona",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
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metadata:
description:
videoCallUrl:
triggerEvent: AFTER_GUESTS_CAL_VIDEO_NO_SHOW
title: Interview @ Support R Us between Support R US and Maisaa Al-laham
start: Wed Apr 29 2026 3:15:00 PM UTC+03:00 (Moscow, East Africa) 90d 4h 30m 25s ago (PAST)
end: Wed Apr 29 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
"Support R US"
attendees:
[
  {
    "id": 22642251,
    "name": "Maisaa Al-laham",
    "email": "Maisaalaham62@gmail.com",
    "locale": "en",
    "noShow": true,
    "timeZone": "Europe/Athens",
    "bookingId": 18854386,
    "createdAt": "2026-04-27T21:54:42.957Z",
    "phoneNumber": null
  }
]
cancellationReason: Guest didn't join the call or didn't join before 2026-04-29 12:20:00 +00:00
signature: {"status":"Signature Valid"}
AFTER_GUESTS_CAL_VIDEO_NO_SHOW
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description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Maisaa Al-laham
start: Wed Apr 29 2026 3:15:00 PM UTC+03:00 (Moscow, East Africa) 90d 4h 30m 25s ago (PAST)
end: Wed Apr 29 2026 4:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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  "name": "Support R US",
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  "isPlatformManaged": false
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attendees:
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  {
    "id": 22642251,
    "name": "Maisaa Al-laham",
    "email": "Maisaalaham62@gmail.com",
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    "noShow": false,
    "timeZone": "Europe/Athens",
    "bookingId": 18854386,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Wed Apr 29 2026 3:08:23 PM UTC+03:00 (Moscow, East Africa) 90d 4h 37m 1s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "radwa.barakat97@gmail.com",
    "noShow": false
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Wed Apr 29 2026 3:08:09 PM UTC+03:00 (Moscow, East Africa) 90d 4h 37m 15s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "radwa.barakat97@gmail.com",
    "noShow": true
  }
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cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_NO_SHOW_UPDATED
7ahV8UdX_fNY2RgPn_lTZgMUfB_cfuiZk4V_6rqy1kkB_sThIQTpb_ 4/29/2026, 2:03:31 PM
description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Safaa ismail
start: Wed Apr 29 2026 1:45:00 PM UTC+03:00 (Moscow, East Africa) 90d 6h 25s ago (PAST)
end: Wed Apr 29 2026 2:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Safaa ismail",
    "email": "safaaismail660@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "ismail",
    "timeZone": "Africa/Cairo",
    "firstName": "Safaa",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: mic not working will reschedule another 1 when she has a working mic
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
uy3VkL3d_8kIFPjN1_4GGQygQk_87ofM6y0_qXUInwp0_YI1AqygS_ 4/29/2026, 1:45:07 PM
description: Looking forward to the intervie
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Safaa ismail
start: Wed Apr 29 2026 1:45:00 PM UTC+03:00 (Moscow, East Africa) 90d 6h 25s ago (PAST)
end: Wed Apr 29 2026 2:30:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "support.hr@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 22655359,
    "name": "Safaa ismail",
    "email": "safaaismail660@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 18865775,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
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title:
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4. Questions & Brainstorming !!

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2. Headset to use with a microphone for the dialer

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description: What we doing in training @ Support R Us :

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4. Questions & Brainstorming !!

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1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
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title:
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triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Safaa ismail
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triggerEvent: ๐Ÿ“… BOOKING_CREATED
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!


Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
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end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "salma.hamed18@outlook.com",
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cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
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end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "info@ishopper.info",
    "noShow": false
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cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
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end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
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cancellationReason:
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BOOKING_NO_SHOW_UPDATED
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metadata:
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triggerEvent: BOOKING_NO_SHOW_UPDATED
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cancellationReason:
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BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
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end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
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    "email": "info@ishopper.info",
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cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
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end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
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cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_NO_SHOW_UPDATED
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metadata:
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title:
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end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_NO_SHOW_UPDATED
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metadata:
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title:
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end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Sat Apr 25 2026 5:08:58 PM UTC+03:00 (Moscow, East Africa) 94d 2h 36m 26s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "sara-daoud@outlook.com",
    "noShow": false
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cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Sat Apr 25 2026 5:08:12 PM UTC+03:00 (Moscow, East Africa) 94d 2h 37m 12s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
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cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
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end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
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cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_NO_SHOW_UPDATED
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description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Sara Dawoud
start: Sat Apr 25 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 94d 2h 45m 25s ago (PAST)
end: Sat Apr 25 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
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attendees:
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cancellationReason: confirmed the appointment yet no show ?!?! BL !!
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
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metadata:
description:
videoCallUrl:
triggerEvent: AFTER_GUESTS_CAL_VIDEO_NO_SHOW
title: Interview @ Support R Us between Support R US and Sara Dawoud
start: Sat Apr 25 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 94d 2h 45m 25s ago (PAST)
end: Sat Apr 25 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
"Support R US"
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    "timeZone": "Africa/Cairo",
    "bookingId": 18570989,
    "createdAt": "2026-04-21T02:54:01.779Z",
    "phoneNumber": null
  }
]
cancellationReason: Guest didn't join the call or didn't join before 2026-04-25 14:05:00 +00:00
signature: {"status":"Signature Valid"}
AFTER_GUESTS_CAL_VIDEO_NO_SHOW
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Sat Apr 25 2026 5:05:40 PM UTC+03:00 (Moscow, East Africa) 94d 2h 39m 44s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
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cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_NO_SHOW_UPDATED
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description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Sara Dawoud
start: Sat Apr 25 2026 5:00:00 PM UTC+03:00 (Moscow, East Africa) 94d 2h 45m 25s ago (PAST)
end: Sat Apr 25 2026 5:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
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attendees:
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cancellationReason:
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MEETING_STARTED
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description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Omar Shalaby
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end: Fri Apr 24 2026 10:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
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  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
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  {
    "id": 22486262,
    "name": "Omar Shalaby",
    "email": "omarshalaby689@gmail.com",
    "locale": "es",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 18719666,
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  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
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description: A Quick demo to show all the features that we can offer and discuss how we can tailor the best solution for your business
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Demo @ Support R Us between Support R US and wgw
start: Fri May 01 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa) 88d 1h 45m 25s ago (PAST)
end: Fri May 01 2026 7:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
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  "name": "Support R US",
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attendees:
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    "name": "wgw",
    "email": "wg@gmail.com",
    "language": {
      "locale": "en"
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    "lastName": "",
    "timeZone": "America/Toronto",
    "firstName": "wgw",
    "utcOffset": -240,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
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description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Omar Shalaby
start: Fri Apr 24 2026 8:00:00 PM UTC+03:00 (Moscow, East Africa) 94d 23h 45m 25s ago (PAST)
end: Fri Apr 24 2026 10:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
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  "email": "support.hr@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
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  {
    "id": 22486262,
    "name": "Omar Shalaby",
    "email": "omarshalaby689@gmail.com",
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    "noShow": false,
    "timeZone": "Africa/Cairo",
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    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
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description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Omar Shalaby
start: Thu Apr 23 2026 7:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 95d 23h 45m 25s ago (PAST)
end: Thu Apr 23 2026 9:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
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  "locale": null,
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  "username": "supportrus",
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}
attendees:
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  {
    "id": 22406491,
    "name": "Omar Shalaby",
    "email": "omarshalaby689@gmail.com",
    "locale": "es",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 18650129,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
LoOPARso_q0Qundej_cEIQfZCI_SyfHp8Xn_A3r7FyS6_Cbrsyydy_ 4/23/2026, 7:03:39 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Omar Shalaby
start: Thu Apr 23 2026 7:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 95d 23h 45m 25s ago (PAST)
end: Thu Apr 23 2026 9:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
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  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
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  {
    "id": 22406491,
    "name": "Omar Shalaby",
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    "locale": "es",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 18650129,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
AUiAE556_RYoxfBt1_hWYehNbd_aPeTx7US_2Po85g8g_VmoHi2wR_ 4/23/2026, 4:06:42 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!


Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Salma helmy
start: Sat Apr 25 2026 8:00:00 PM UTC+03:00 (Moscow, East Africa) 93d 23h 45m 25s ago (PAST)
end: Sat Apr 25 2026 10:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Salma helmy ",
    "email": "salma.hamed18@outlook.com",
    "language": {
      "locale": "en"
    },
    "lastName": "helmy",
    "timeZone": "Africa/Cairo",
    "firstName": "Salma",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
mWl9mxSR_sl01Y3n3_FeaiXO4a_y0xitl1z_etUwXjZt_QCtrQ6Ly_ 4/23/2026, 3:27:26 PM
description: A Quick demo to show all the features that we can offer and discuss how we can tailor the best solution for your business
triggerEvent: โŒ BOOKING_CANCELLED
title: Demo @ Support R Us between Support R US and Salma Helmy
start: Sat Apr 25 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa) 94d 1h 45m 25s ago (PAST)
end: Sat Apr 25 2026 7:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Salma Helmy",
    "email": "salma.hamed18@outlook.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Helmy",
    "timeZone": "Africa/Cairo",
    "firstName": "Salma",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: tester
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
kHtiRUCk_Mg8uapvu_v4aGRURk_M6E6DoQA_yaIkbVTF_NRPplkCU_ 4/23/2026, 3:22:43 PM
description: Interview @ Support R Us
triggerEvent: ๐Ÿ”„ BOOKING_RESCHEDULED
title: Interview @ Support R Us between Support R US and Yasmine Nasr
start: Sat Apr 25 2026 7:00:00 PM UTC+03:00 (Moscow, East Africa) 94d 45m 25s ago (PAST)
end: Sat Apr 25 2026 7:45:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Yasmine Nasr",
    "email": "yassminmmohammed@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Nasr",
    "timeZone": "Africa/Cairo",
    "firstName": "Yasmine",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_RESCHEDULED
VEeLGYzD_IIz17XnB_hvTmtRmI_IVb8uztN_PetdX9oC_RAkTPUEL_ 4/23/2026, 3:09:41 PM
description: A Quick demo to show all the features that we can offer and discuss how we can tailor the best solution for your business
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Demo @ Support R Us between Support R US and Salma Helmy
start: Sat Apr 25 2026 6:00:00 PM UTC+03:00 (Moscow, East Africa) 94d 1h 45m 25s ago (PAST)
end: Sat Apr 25 2026 7:00:00 PM UTC+03:00 (Moscow, East Africa)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 180,
  "timeFormat": "h:mma"
}
attendees:
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  {
    "name": "Salma Helmy",
    "email": "salma.hamed18@outlook.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Helmy",
    "timeZone": "Africa/Cairo",
    "firstName": "Salma",
    "utcOffset": 180,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_CREATED
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description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Salma helmy
start: Thu Apr 23 2026 1:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 96d 5h 45m 25s ago (PAST)
end: Thu Apr 23 2026 3:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
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  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
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  {
    "id": 22331801,
    "name": "Salma helmy",
    "email": "salma.hamed18@outlook.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 18585660,
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]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_ENDED
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!


Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ”„ BOOKING_RESCHEDULED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Salah Eltorgman
start: Sun Apr 26 2026 10:00:00 PM UTC+03:00 (Moscow, East Africa) 92d 21h 45m 25s ago (PAST)
end: Mon Apr 27 2026 12:00:00 AM UTC+03:00 (Moscow, East Africa)
organizer:
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  "email": "support.hr@ishopper.info",
  "language": {
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  "username": "supportrus",
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  "timeFormat": "h:mma"
}
attendees:
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  {
    "name": "Salah Eltorgman",
    "email": "salahahmedcr7@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Eltorgman",
    "timeZone": "Africa/Cairo",
    "firstName": "Salah",
    "utcOffset": 180,
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    "phoneNumber": null
  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_RESCHEDULED
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description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Salma helmy
start: Thu Apr 23 2026 1:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 96d 5h 45m 25s ago (PAST)
end: Thu Apr 23 2026 3:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
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}
attendees:
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]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
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description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Yousef Hegazy
start: Wed Apr 22 2026 10:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 96d 20h 45m 25s ago (PAST)
end: Wed Apr 22 2026 10:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
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  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Yousef Hegazy ",
    "email": "Yousefhatem887@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Hegazy",
    "timeZone": "Africa/Cairo",
    "firstName": "Yousef",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: booked the meeting and confirmed it not to show at the end ?!?! and couldnt send a message or cancel all together from the link in the email ?!?!? BL
signature: {"status":"Signature Valid"}
BOOKING_CANCELLED
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metadata:
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videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
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end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_NO_SHOW_UPDATED
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description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Yousef Hegazy
start: Wed Apr 22 2026 10:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 96d 20h 45m 25s ago (PAST)
end: Wed Apr 22 2026 10:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
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    "name": "Yousef Hegazy ",
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    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 18617290,
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  }
]
cancellationReason:
signature: {"status":"Signature Valid"}
MEETING_STARTED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
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end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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attendees:
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cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_NO_SHOW_UPDATED
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metadata:
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videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
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end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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cancellationReason:
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BOOKING_NO_SHOW_UPDATED
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metadata:
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triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
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end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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cancellationReason:
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BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Wed Apr 22 2026 8:56:00 PM UTC+02:00 (Eastern Europe, Egypt) 96d 21h 49m 25s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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attendees:
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cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: PING
title: Test trigger event
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end: Wed Apr 22 2026 8:35:02 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
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}
attendees:
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  {
    "name": "John Doe",
    "email": "jdoe@example.com",
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    "timeZone": "Europe/London",
    "utcOffset": 60
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cancellationReason:
signature: {"status":"Signature Valid"}
PING
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
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end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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attendees:
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cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
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end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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attendees:
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cancellationReason:
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BOOKING_NO_SHOW_UPDATED
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description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
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end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
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cancellationReason:
signature: {"status":"Signature Valid"}
BOOKING_NO_SHOW_UPDATED
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metadata:
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videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
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end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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cancellationReason:
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BOOKING_NO_SHOW_UPDATED
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triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
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end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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cancellationReason:
signature:
BOOKING_NO_SHOW_UPDATED
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cancellationReason:
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BOOKING_NO_SHOW_UPDATED
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cancellationReason:
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BOOKING_NO_SHOW_UPDATED
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end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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cancellationReason:
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BOOKING_NO_SHOW_UPDATED
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cancellationReason:
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BOOKING_NO_SHOW_UPDATED
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cancellationReason:
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BOOKING_NO_SHOW_UPDATED
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cancellationReason:
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BOOKING_NO_SHOW_UPDATED
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title:
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cancellationReason:
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BOOKING_NO_SHOW_UPDATED
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BOOKING_NO_SHOW_UPDATED
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title:
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end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "gamilaa070@gmail.com",
    "noShow": true
  }
]
cancellationReason:
signature:
BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Wed Apr 22 2026 8:13:39 PM UTC+02:00 (Eastern Europe, Egypt) 96d 22h 31m 45s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "gamilaa070@gmail.com",
    "noShow": false
  }
]
cancellationReason:
signature:
BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Wed Apr 22 2026 8:12:32 PM UTC+02:00 (Eastern Europe, Egypt) 96d 22h 32m 53s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "gamilaa070@gmail.com",
    "noShow": true
  }
]
cancellationReason:
signature:
BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Wed Apr 22 2026 8:12:27 PM UTC+02:00 (Eastern Europe, Egypt) 96d 22h 32m 57s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "gamilaa070@gmail.com",
    "noShow": false
  }
]
cancellationReason:
signature:
BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Wed Apr 22 2026 8:11:37 PM UTC+02:00 (Eastern Europe, Egypt) 96d 22h 33m 48s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "gamilaa070@gmail.com",
    "noShow": true
  }
]
cancellationReason:
signature:
BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Wed Apr 22 2026 8:11:28 PM UTC+02:00 (Eastern Europe, Egypt) 96d 22h 33m 56s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "gamilaa070@gmail.com",
    "noShow": false
  }
]
cancellationReason:
signature:
BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Wed Apr 22 2026 8:08:11 PM UTC+02:00 (Eastern Europe, Egypt) 96d 22h 37m 14s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "marwanelsheheby2005@gmail.com",
    "noShow": true
  }
]
cancellationReason:
signature:
BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Wed Apr 22 2026 7:56:14 PM UTC+02:00 (Eastern Europe, Egypt) 96d 22h 49m 10s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "marwanelsheheby2005@gmail.com",
    "noShow": false
  }
]
cancellationReason:
signature:
BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Wed Apr 22 2026 7:56:07 PM UTC+02:00 (Eastern Europe, Egypt) 96d 22h 49m 18s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "marwanelsheheby2005@gmail.com",
    "noShow": true
  }
]
cancellationReason:
signature:
BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Wed Apr 22 2026 7:48:30 PM UTC+02:00 (Eastern Europe, Egypt) 96d 22h 56m 55s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "marwanelsheheby2005@gmail.com",
    "noShow": false
  }
]
cancellationReason:
signature:
BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Wed Apr 22 2026 7:46:12 PM UTC+02:00 (Eastern Europe, Egypt) 96d 22h 59m 12s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "marwanelsheheby2005@gmail.com",
    "noShow": true
  }
]
cancellationReason:
signature:
BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Wed Apr 22 2026 7:46:08 PM UTC+02:00 (Eastern Europe, Egypt) 96d 22h 59m 17s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "marwanelsheheby2005@gmail.com",
    "noShow": false
  }
]
cancellationReason:
signature:
BOOKING_NO_SHOW_UPDATED
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description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us between Support R US and Gamila Mohammed
start: Wed Apr 22 2026 7:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 96d 23h 45m 25s ago (PAST)
end: Wed Apr 22 2026 7:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "support.hr@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 21905915,
    "name": "Gamila Mohammed ",
    "email": "gamilaa070@gmail.com",
    "locale": "en",
    "noShow": true,
    "timeZone": "Africa/Cairo",
    "bookingId": 18215065,
    "phoneNumber": null
  }
]
cancellationReason: No Show and no response couldnt send a message or cancel all together from the link ? BL !!
signature:
MEETING_ENDED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Wed Apr 22 2026 7:44:48 PM UTC+02:00 (Eastern Europe, Egypt) 96d 23h 36s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "marwanelsheheby2005@gmail.com",
    "noShow": true
  }
]
cancellationReason:
signature:
BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Wed Apr 22 2026 7:44:44 PM UTC+02:00 (Eastern Europe, Egypt) 96d 23h 40s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "marwanelsheheby2005@gmail.com",
    "noShow": false
  }
]
cancellationReason:
signature:
BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Wed Apr 22 2026 7:40:42 PM UTC+02:00 (Eastern Europe, Egypt) 96d 23h 4m 42s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "marwanelsheheby2005@gmail.com",
    "noShow": true
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]
cancellationReason:
signature:
BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Wed Apr 22 2026 7:40:38 PM UTC+02:00 (Eastern Europe, Egypt) 96d 23h 4m 46s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "marwanelsheheby2005@gmail.com",
    "noShow": false
  }
]
cancellationReason:
signature:
BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
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end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "marwanelsheheby2005@gmail.com",
    "noShow": true
  }
]
cancellationReason:
signature:
BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Wed Apr 22 2026 7:36:31 PM UTC+02:00 (Eastern Europe, Egypt) 96d 23h 8m 53s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "marwanelsheheby2005@gmail.com",
    "noShow": false
  }
]
cancellationReason:
signature:
BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Wed Apr 22 2026 7:34:49 PM UTC+02:00 (Eastern Europe, Egypt) 96d 23h 10m 36s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "marwanelsheheby2005@gmail.com",
    "noShow": true
  }
]
cancellationReason:
signature:
BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Wed Apr 22 2026 7:34:42 PM UTC+02:00 (Eastern Europe, Egypt) 96d 23h 10m 42s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "marwanelsheheby2005@gmail.com",
    "noShow": false
  }
]
cancellationReason:
signature:
BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt) 20662d 16h 45m 25s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "marwanelsheheby2005@gmail.com",
    "noShow": true
  }
]
cancellationReason:
signature:
BOOKING_NO_SHOW_UPDATED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt) 20662d 16h 45m 25s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "salma.hamed18@outlook.com",
    "noShow": true
  }
]
cancellationReason:
signature:
BOOKING_NO_SHOW_UPDATED
3wgbT2ml_kDui2fEB_Ifc6mhwM_SliE7dXu_TxRqh5em_xAszgWtu_ 4/22/2026, 7:06:14 PM
description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Gamila Mohammed
start: Wed Apr 22 2026 7:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 96d 23h 45m 25s ago (PAST)
end: Wed Apr 22 2026 7:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Gamila Mohammed ",
    "email": "gamilaa070@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Mohammed",
    "timeZone": "Africa/Cairo",
    "firstName": "Gamila",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: No Show and no response couldnt send a message or cancel all together from the link ? BL !!
signature:
BOOKING_CANCELLED
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metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt) 20662d 16h 45m 25s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "gamilaa070@gmail.com",
    "noShow": true
  }
]
cancellationReason:
signature:
BOOKING_NO_SHOW_UPDATED
Hwrp7jpY_N1Y1n6CT_5Z8dHai1_G2Ibj1un_RH9e1Rgz_6Ml04ZSi_ 4/22/2026, 7:04:58 PM
metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt) 20662d 16h 45m 25s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "gamilaa070@gmail.com",
    "noShow": false
  }
]
cancellationReason:
signature:
BOOKING_NO_SHOW_UPDATED
oa2drNWy_3WLwQwDI_dDGFe404_QkBbndQG_V0LS5Mzn_97whsT6i_ 4/22/2026, 7:04:34 PM
metadata:
description:
videoCallUrl:
triggerEvent: BOOKING_NO_SHOW_UPDATED
title:
start: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt) 20662d 16h 45m 25s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[
  {
    "email": "gamilaa070@gmail.com",
    "noShow": true
  }
]
cancellationReason:
signature:
BOOKING_NO_SHOW_UPDATED
2a7Ai3B8_SbVFkueT_Pc1WitXL_lkey3ive_6ePyyWa1_sMpeyDOT_ 4/22/2026, 7:00:41 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Gamila Mohammed
start: Wed Apr 22 2026 7:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 96d 23h 45m 25s ago (PAST)
end: Wed Apr 22 2026 7:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "support.hr@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 21905915,
    "name": "Gamila Mohammed ",
    "email": "gamilaa070@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 18215065,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
MEETING_STARTED
kkmVBCM9_h8Vy2Ggl_O7IULUrk_TA7WPCja_UFuGabay_uHXxBMC5_ 4/22/2026, 6:05:39 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!


Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Omar Shalaby
start: Thu Apr 23 2026 7:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 95d 23h 45m 25s ago (PAST)
end: Thu Apr 23 2026 9:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Omar Shalaby",
    "email": "omarshalaby689@gmail.com",
    "language": {
      "locale": "es"
    },
    "lastName": "Shalaby",
    "timeZone": "Africa/Cairo",
    "firstName": "Omar",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
BOOKING_CREATED
ZnlxhzAa_9xr0Pnmv_oScM6gFi_eDXACj04_fRgNgizc_whFAiL8y_ 4/22/2026, 3:15:28 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us between Support R US and Salah Eltorgman
start: Wed Apr 22 2026 2:30:00 PM UTC+02:00 (Eastern Europe, Egypt) 97d 4h 15m 25s ago (PAST)
end: Wed Apr 22 2026 3:15:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "support.hr@ishopper.info",
  "locale": null,
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
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4. Questions & Brainstorming !!


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1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

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* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
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description: What we doing in training @ Support R Us :

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2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!


Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
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4. Questions & Brainstorming !!


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1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

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* โŒ Brave
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description: What we doing in training @ Support R Us :

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4. Questions & Brainstorming !!


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1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

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* โŒ Brave
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description: What we doing in training @ Support R Us :

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2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!


Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

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1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!


Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Rowan Ragab
start: Fri Apr 17 2026 9:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 101d 21h 45m 25s ago (PAST)
end: Fri Apr 17 2026 11:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Rowan Ragab",
    "email": "rowanragabb@gmail.con",
    "language": {
      "locale": "en"
    },
    "lastName": "Ragab",
    "timeZone": "Africa/Cairo",
    "firstName": "Rowan",
    "utcOffset": 120,
    "bookingSeat": null,
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]
cancellationReason: wants to reschedule she will be able to set a new appointment
signature:
BOOKING_CANCELLED
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!


Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Yasa Samir
start: Fri Apr 17 2026 3:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 102d 3h 45m 25s ago (PAST)
end: Fri Apr 17 2026 5:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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  "timeFormat": "h:mma"
}
attendees:
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  {
    "name": "Yasa Samir",
    "email": "yasaharvy@gmail.com",
    "language": {
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    "timeZone": "Africa/Cairo",
    "firstName": "Yasa",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: no show !! and couldnt cancel all together from the link in the email ? or send a message ?!?! BL !!
signature:
BOOKING_CANCELLED
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description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Radwa mohamed barakat
start: Sat Apr 18 2026 2:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 101d 4h 45m 25s ago (PAST)
end: Sat Apr 18 2026 2:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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}
attendees:
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    "email": "radwa.barakat97@gmail.com",
    "language": {
      "locale": "en"
    },
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  }
]
cancellationReason:
signature:
BOOKING_CREATED
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description:
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triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Yasa Samir
start: Fri Apr 17 2026 3:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 102d 3h 45m 25s ago (PAST)
end: Fri Apr 17 2026 5:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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}
attendees:
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    "name": "Yasa Samir",
    "email": "yasaharvy@gmail.com",
    "locale": "en",
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    "timeZone": "Africa/Cairo",
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cancellationReason:
signature:
MEETING_STARTED
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description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Haidy Mohamed
start: Fri Apr 17 2026 12:15:00 AM UTC+02:00 (Eastern Europe, Egypt) 102d 18h 30m 25s ago (PAST)
end: Fri Apr 17 2026 1:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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attendees:
[
  {
    "name": "Haidy Mohamed",
    "email": "haidymohamed931@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Mohamed",
    "timeZone": "Africa/Cairo",
    "firstName": "Haidy",
    "utcOffset": 120,
    "bookingSeat": null,
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  }
]
cancellationReason: no show , no response BL !!
signature:
BOOKING_CANCELLED
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description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Haidy Mohamed
start: Fri Apr 17 2026 12:15:00 AM UTC+02:00 (Eastern Europe, Egypt) 102d 18h 30m 25s ago (PAST)
end: Fri Apr 17 2026 1:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
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attendees:
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    "id": 21965894,
    "name": "Haidy Mohamed",
    "email": "haidymohamed931@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 18267226,
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]
cancellationReason:
signature:
MEETING_STARTED
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description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Farah Allam
start: Tue Apr 14 2026 4:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 105d 2h 45m 25s ago (PAST)
end: Tue Apr 14 2026 4:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
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attendees:
[
  {
    "name": "Farah Allam",
    "email": "farahallam62@gmail.com",
    "language": {
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    },
    "lastName": "Allam",
    "timeZone": "Africa/Cairo",
    "firstName": "Farah",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: booked an appointment not to show ? and couldnt send a message or cancel all together from the link in the email ?!?!?! BL !!
signature:
BOOKING_CANCELLED
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metadata:
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triggerEvent: AFTER_GUESTS_CAL_VIDEO_NO_SHOW
title: Interview @ Support R Us between Support R US and Farah Allam
start: Tue Apr 14 2026 4:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 105d 2h 45m 25s ago (PAST)
end: Tue Apr 14 2026 4:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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cancellationReason: Guest didn't join the call or didn't join before 2026-04-14 14:05:00 +00:00
signature:
AFTER_GUESTS_CAL_VIDEO_NO_SHOW
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end: Tue Apr 14 2026 4:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
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cancellationReason:
signature:
MEETING_STARTED
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!


Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Yasa Samir
start: Fri Apr 17 2026 3:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 102d 3h 45m 25s ago (PAST)
end: Fri Apr 17 2026 5:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
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BOOKING_CREATED
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description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Yasa samir
start: Tue Apr 14 2026 1:45:00 PM UTC+02:00 (Eastern Europe, Egypt) 105d 5h 25s ago (PAST)
end: Tue Apr 14 2026 2:30:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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cancellationReason: i was late about 8 mins sent a message on linkedin and no response
signature:
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end: Tue Apr 14 2026 2:30:00 PM UTC+02:00 (Eastern Europe, Egypt)
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!


Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Rowan Ragab
start: Fri Apr 17 2026 9:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 101d 21h 45m 25s ago (PAST)
end: Fri Apr 17 2026 11:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
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end: Sat Apr 18 2026 3:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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cancellationReason: tester
signature:
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description: A Quick demo to show all the features that we can offer and discuss how we can tailor the best solution for your business
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Demo @ Support R Us between Support R US and Mr Tony Montana
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end: Sat Apr 18 2026 3:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
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description: A Quick demo to show all the features that we can offer and discuss how we can tailor the best solution for your business
triggerEvent: โŒ BOOKING_CANCELLED
title: Demo @ Support R Us between Support R US and Mr Tony Montana
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cancellationReason: tester
signature:
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description: A Quick demo to show all the features that we can offer and discuss how we can tailor the best solution for your business
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Demo @ Support R Us between Support R US and Mr Tony Montana
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description: A Quick demo to show all the features that we can offer and discuss how we can tailor the best solution for your business
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Demo @ Support R Us between Support R US and Reham Moustafa Gamal
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end: Mon Apr 13 2026 2:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
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triggerEvent: โน๏ธ MEETING_ENDED
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end: Thu Apr 09 2026 8:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!


Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Rayana
start: Thu Apr 09 2026 6:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 110d 45m 25s ago (PAST)
end: Thu Apr 09 2026 8:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
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cancellationReason:
signature:
BOOKING_CREATED
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description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Rowan Ragab
start: Wed Apr 08 2026 10:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 110d 20h 45m 25s ago (PAST)
end: Wed Apr 08 2026 10:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
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]
cancellationReason: wants to reschedule , wasnt feeling well
signature:
BOOKING_CANCELLED
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triggerEvent: AFTER_GUESTS_CAL_VIDEO_NO_SHOW
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end: Wed Apr 08 2026 10:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
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    "createdAt": "2026-04-05T12:27:23.766Z",
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cancellationReason: Guest didn't join the call or didn't join before 2026-04-08 20:05:00 +00:00
signature:
AFTER_GUESTS_CAL_VIDEO_NO_SHOW
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triggerEvent: AFTER_HOSTS_CAL_VIDEO_NO_SHOW
title: Interview @ Support R Us between Support R US and Rowan Ragab
start: Wed Apr 08 2026 10:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 110d 20h 45m 25s ago (PAST)
end: Wed Apr 08 2026 10:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
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triggerEvent: โ–ถ๏ธ MEETING_STARTED
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end: Wed Apr 08 2026 10:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
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triggerEvent: โน๏ธ MEETING_ENDED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Rayana
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end: Wed Apr 08 2026 9:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
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signature:
MEETING_ENDED
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description:
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triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Rayana
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end: Wed Apr 08 2026 9:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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cancellationReason:
signature:
MEETING_STARTED
NaPALmAT_8aeu6ROk_bzNPhCDB_fAIogijS_aQpDkVAL_hlrldwGa_ 4/8/2026, 1:52:16 PM
description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Yousef
start: Wed Apr 08 2026 1:45:00 PM UTC+02:00 (Eastern Europe, Egypt) 111d 5h 25s ago (PAST)
end: Wed Apr 08 2026 2:30:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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cancellationReason: booked an appointment and confirmed it not to show at the end ? and couldnt send a message or cancel all together from the link ?!?!?! BL !!
signature:
BOOKING_CANCELLED
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triggerEvent: โ–ถ๏ธ MEETING_STARTED
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end: Wed Apr 08 2026 2:30:00 PM UTC+02:00 (Eastern Europe, Egypt)
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cancellationReason:
signature:
MEETING_STARTED
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description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Farah Allam
start: Tue Apr 14 2026 4:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 105d 2h 45m 25s ago (PAST)
end: Tue Apr 14 2026 4:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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attendees:
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cancellationReason:
signature:
BOOKING_CREATED
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description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Yousef
start: Wed Apr 08 2026 1:45:00 PM UTC+02:00 (Eastern Europe, Egypt) 111d 5h 25s ago (PAST)
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cancellationReason:
signature:
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description: A Quick demo to show all the features that we can offer and discuss how we can tailor the best solution for your business
triggerEvent: โŒ BOOKING_CANCELLED
title: Demo @ Support R Us between Support R US and Mr Tony Montana
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end: Sat Apr 11 2026 3:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
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triggerEvent: โŒ BOOKING_CANCELLED
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triggerEvent: ๐Ÿ“… BOOKING_CREATED
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4. Questions & Brainstorming !!


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1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
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cancellationReason: nothing seems to work there ?!?!?!?!?!?!
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BOOKING_CANCELLED
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description: I'm so sorry just give me another chance!!
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triggerEvent: โŒ BOOKING_CANCELLED
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!


Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
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description: A Quick demo to show all the features that we can offer and discuss how we can tailor the best solution for your business
triggerEvent: ๐Ÿ“… BOOKING_CREATED
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triggerEvent: โŒ BOOKING_CANCELLED
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4. Questions & Brainstorming !!


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1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

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    },
    "lastName": "Hamdi Adib Sedrak",
    "timeZone": "Africa/Cairo",
    "firstName": "Andrew",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: over 15 mins and we havent even said hi plus waited atleast 7 or 8 mins to join even though i sent him a message 10 mins before the meeting !! BL !!
signature:
BOOKING_CANCELLED
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metadata:
description:
videoCallUrl:
triggerEvent: PING
title: Test trigger event
start: Mon Apr 06 2026 5:12:35 PM UTC+02:00 (Eastern Europe, Egypt) 113d 1h 32m 50s ago (PAST)
end: Mon Apr 06 2026 5:12:35 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "name": "Cal",
  "email": "no-reply@cal.com",
  "language": {
    "locale": "en"
  },
  "timeZone": "Europe/London",
  "utcOffset": 60
}
attendees:
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  {
    "name": "John Doe",
    "email": "jdoe@example.com",
    "language": {
      "locale": "en"
    },
    "timeZone": "Europe/London",
    "utcOffset": 60
  }
]
cancellationReason:
signature:
PING
zzD2HhLW_FARPyh0i_QQozygDD_kLc8pszQ_Tg3OzDRc_NYkH9LHM_ 4/6/2026, 4:57:22 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us between Support R US and Sohaila Belal
start: Mon Apr 06 2026 4:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 113d 2h 45m 25s ago (PAST)
end: Mon Apr 06 2026 4:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "support.hr@ishopper.info",
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 21577508,
    "name": "Sohaila Belal",
    "email": "sohailabelal29@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 17934061,
    "createdAt": "2026-04-05T14:46:29.942Z",
    "phoneNumber": null
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]
cancellationReason:
signature:
MEETING_ENDED
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description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Sohaila Belal
start: Mon Apr 06 2026 4:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 113d 2h 45m 25s ago (PAST)
end: Mon Apr 06 2026 4:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
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  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
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  {
    "id": 21577508,
    "name": "Sohaila Belal",
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    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 17934061,
    "createdAt": "2026-04-05T14:46:29.942Z",
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]
cancellationReason:
signature:
MEETING_STARTED
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description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Rana
start: Mon Apr 06 2026 2:30:00 PM UTC+02:00 (Eastern Europe, Egypt) 113d 4h 15m 25s ago (PAST)
end: Mon Apr 06 2026 3:15:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
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  {
    "name": "Rana",
    "email": "ranaahmednour66@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Rana",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason: came in and left ?!?!?! no need for this hassle !! BL !!
signature:
BOOKING_CANCELLED
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description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Rana
start: Mon Apr 06 2026 2:30:00 PM UTC+02:00 (Eastern Europe, Egypt) 113d 4h 15m 25s ago (PAST)
end: Mon Apr 06 2026 3:15:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
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  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 21579029,
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    "email": "ranaahmednour66@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 17935436,
    "createdAt": "2026-04-05T16:00:59.732Z",
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]
cancellationReason:
signature:
MEETING_STARTED
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description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Rayana
start: Tue Apr 07 2026 3:15:00 PM UTC+02:00 (Eastern Europe, Egypt) 112d 3h 30m 25s ago (PAST)
end: Tue Apr 07 2026 4:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
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  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Rayana ",
    "email": "rayanaadde222@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Rayana",
    "utcOffset": 120,
    "bookingSeat": null,
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  }
]
cancellationReason:
signature:
BOOKING_CREATED
bE5lqmST_rm32kx34_lo14sPOZ_Nu1YE4zk_8osxqFHb_Wg7uRGXo_ 4/6/2026, 4:10:46 AM
description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Hadeer Mohamed
start: Wed Apr 08 2026 4:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 111d 2h 45m 25s ago (PAST)
end: Wed Apr 08 2026 4:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Hadeer Mohamed",
    "email": "hadeerhabibb90@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Mohamed",
    "timeZone": "Africa/Cairo",
    "firstName": "Hadeer",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
BOOKING_CREATED
9qd4N4ER_cAz80NOu_GgHNyd9c_XcjkmGxe_Ye8yHMWk_VLUol8fB_ 4/5/2026, 8:07:14 PM
description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Fatma Ibrahim
start: Sun Apr 05 2026 8:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 113d 22h 45m 25s ago (PAST)
end: Sun Apr 05 2026 8:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Fatma Ibrahim",
    "email": "fatma.3bdel.3al@gmail.com",
    "language": {
      "locale": "en"
    },
    "timeZone": "Africa/Cairo",
    "utcOffset": 120,
    "phoneNumber": null
  }
]
cancellationReason: no show and couldnt send a message or cancel from the link ?!?! BL !!
signature:
BOOKING_CANCELLED
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metadata:
description:
videoCallUrl:
triggerEvent: AFTER_GUESTS_CAL_VIDEO_NO_SHOW
title: Interview @ Support R Us between Support R US and Fatma Ibrahim
start: Sun Apr 05 2026 8:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 113d 22h 45m 25s ago (PAST)
end: Sun Apr 05 2026 8:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
"Support R US"
attendees:
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  {
    "id": 21561992,
    "name": "Fatma Ibrahim",
    "email": "fatma.3bdel.3al@gmail.com",
    "locale": "en",
    "noShow": true,
    "timeZone": "Africa/Cairo",
    "bookingId": 17920626,
    "createdAt": "2026-04-04T18:11:43.932Z",
    "phoneNumber": null
  }
]
cancellationReason: Guest didn't join the call or didn't join before 2026-04-05 18:05:00 +00:00
signature:
AFTER_GUESTS_CAL_VIDEO_NO_SHOW
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description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Rana
start: Mon Apr 06 2026 2:30:00 PM UTC+02:00 (Eastern Europe, Egypt) 113d 4h 15m 25s ago (PAST)
end: Mon Apr 06 2026 3:15:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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  "id": 1834708,
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  "timeZone": "Africa/Cairo",
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  "timeFormat": "h:mma"
}
attendees:
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  {
    "name": "Rana",
    "email": "ranaahmednour66@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "Rana",
    "utcOffset": 120,
    "bookingSeat": null,
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  }
]
cancellationReason:
signature:
BOOKING_CREATED
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description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Sohaila Belal
start: Mon Apr 06 2026 4:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 113d 2h 45m 25s ago (PAST)
end: Mon Apr 06 2026 4:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
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  "language": {
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  },
  "timeZone": "Africa/Cairo",
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}
attendees:
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  {
    "name": "Sohaila Belal",
    "email": "sohailabelal29@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Belal",
    "timeZone": "Africa/Cairo",
    "firstName": "Sohaila",
    "utcOffset": 120,
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]
cancellationReason:
signature:
BOOKING_CREATED
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description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Kerolos Nady
start: Sun Apr 05 2026 4:15:00 PM UTC+02:00 (Eastern Europe, Egypt) 114d 2h 30m 25s ago (PAST)
end: Sun Apr 05 2026 5:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
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  "timeFormat": "h:mma"
}
attendees:
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  {
    "name": "Kerolos Nady ",
    "email": "keroiliesn@gmail.com",
    "language": {
      "locale": "en"
    },
    "timeZone": "Africa/Cairo",
    "utcOffset": 120,
    "phoneNumber": null
  }
]
cancellationReason: booked an appointment and confirmed it not to show at the end ? really ?!?!?! and couldnt send a message or cancel all together from the link sent in the email which was received cos the appointment was confirmed ?!?!?! BL !!
signature:
BOOKING_CANCELLED
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description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Kerolos Nady
start: Sun Apr 05 2026 4:15:00 PM UTC+02:00 (Eastern Europe, Egypt) 114d 2h 30m 25s ago (PAST)
end: Sun Apr 05 2026 5:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
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  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
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  {
    "id": 21563015,
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    "email": "keroiliesn@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 17921528,
    "createdAt": "2026-04-04T19:02:01.792Z",
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]
cancellationReason:
signature:
MEETING_STARTED
jsWSuhgA_9dTr8e5w_iPSYzrNU_t6WE09Yq_GtAlyOw9_W5PWSN1I_ 4/5/2026, 2:27:30 PM
description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Rowan Ragab
start: Wed Apr 08 2026 10:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 110d 20h 45m 25s ago (PAST)
end: Wed Apr 08 2026 10:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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}
attendees:
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  {
    "name": "Rowan Ragab",
    "email": "rowanragabb@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Ragab",
    "timeZone": "Africa/Cairo",
    "firstName": "Rowan",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
BOOKING_CREATED
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description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Kerolos Nady
start: Sun Apr 05 2026 4:15:00 PM UTC+02:00 (Eastern Europe, Egypt) 114d 2h 30m 25s ago (PAST)
end: Sun Apr 05 2026 5:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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  "id": 1834708,
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  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
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  "timeFormat": "h:mma"
}
attendees:
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  {
    "name": "Kerolos Nady ",
    "email": "keroiliesn@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Nady",
    "timeZone": "Africa/Cairo",
    "firstName": "Kerolos",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
BOOKING_CREATED
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description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Fatma Ibrahim
start: Sun Apr 05 2026 8:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 113d 22h 45m 25s ago (PAST)
end: Sun Apr 05 2026 8:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
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  {
    "name": "Fatma Ibrahim",
    "email": "fatma.3bdel.3al@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Ibrahim",
    "timeZone": "Africa/Cairo",
    "firstName": "Fatma",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
BOOKING_CREATED
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description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Mai Ashraf
start: Sat Apr 04 2026 8:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 114d 22h 45m 25s ago (PAST)
end: Sat Apr 04 2026 8:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
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  {
    "name": "Mai Ashraf",
    "email": "maiashraf060@gmail.com",
    "language": {
      "locale": "en"
    },
    "timeZone": "Africa/Cairo",
    "utcOffset": 120,
    "phoneNumber": null
  }
]
cancellationReason: booked an appointment , not to show at the end ?!?!? really ? and couldnt send a message or cancel all together from the link BL !!
signature:
BOOKING_CANCELLED
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metadata:
description:
videoCallUrl:
triggerEvent: AFTER_GUESTS_CAL_VIDEO_NO_SHOW
title: Interview @ Support R Us between Support R US and Mai Ashraf
start: Sat Apr 04 2026 8:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 114d 22h 45m 25s ago (PAST)
end: Sat Apr 04 2026 8:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
"Support R US"
attendees:
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  {
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    "timeZone": "Africa/Cairo",
    "bookingId": 17902881,
    "createdAt": "2026-04-03T21:28:43.903Z",
    "phoneNumber": null
  }
]
cancellationReason: Guest didn't join the call or didn't join before 2026-04-04 18:05:00 +00:00
signature:
AFTER_GUESTS_CAL_VIDEO_NO_SHOW
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description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Duaa zarad
start: Sat Apr 04 2026 6:30:00 PM UTC+02:00 (Eastern Europe, Egypt) 115d 15m 25s ago (PAST)
end: Sat Apr 04 2026 7:15:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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  "email": "support.hr@ishopper.info",
  "language": {
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  "timeZone": "Africa/Cairo",
  "username": "supportrus",
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  "timeFormat": "h:mma"
}
attendees:
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  {
    "name": "Duaa zarad",
    "email": "adeldoaa62@gmail.com",
    "language": {
      "locale": "en"
    },
    "timeZone": "Africa/Cairo",
    "utcOffset": 120,
    "phoneNumber": null
  }
]
cancellationReason: booked an appointment for next week, then when we spoke on linkedin she suggested to switch it for today, all that not to show at the end ? really ? and couldnt send a message or cancel all together from the link in the email ? BL !!
signature:
BOOKING_CANCELLED
2iMRMzpm_348eMVUx_agkZqMsB_zgFDSUrV_kG7zSplv_5HGOLpOS_ 4/4/2026, 6:34:09 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Duaa zarad
start: Sat Apr 04 2026 6:30:00 PM UTC+02:00 (Eastern Europe, Egypt) 115d 15m 25s ago (PAST)
end: Sat Apr 04 2026 7:15:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "support.hr@ishopper.info",
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 21554034,
    "name": "Duaa zarad",
    "email": "adeldoaa62@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 17914114,
    "createdAt": "2026-04-04T12:08:37.351Z",
    "phoneNumber": null
  }
]
cancellationReason:
signature:
MEETING_STARTED
aw4j37Fm_akCLIwXi_sODIGF3P_qm4skMjV_BwmjNrXp_YSsXRBfw_ 4/4/2026, 3:38:21 PM
description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Doha Elattar
start: Sat Apr 04 2026 3:30:00 PM UTC+02:00 (Eastern Europe, Egypt) 115d 3h 15m 25s ago (PAST)
end: Sat Apr 04 2026 4:15:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Doha Elattar",
    "email": "dohaelattar6@gmail.com",
    "language": {
      "locale": "en"
    },
    "timeZone": "Africa/Cairo",
    "utcOffset": 120,
    "phoneNumber": null
  }
]
cancellationReason: booked an appointment not to show at the end ? really ? like whats the point then ? and couldnt send a message or cancel all together from the link in the email ? BL !!
signature:
BOOKING_CANCELLED
YWWt97ju_AeW3FSUk_cBmX43lj_zFtcgBq6_7qTQkGxQ_xUmiZiLt_ 4/4/2026, 2:08:44 PM
description: Interview @ Support R Us
triggerEvent: ๐Ÿ”„ BOOKING_RESCHEDULED
title: Interview @ Support R Us between Support R US and Duaa zarad
start: Sat Apr 04 2026 6:30:00 PM UTC+02:00 (Eastern Europe, Egypt) 115d 15m 25s ago (PAST)
end: Sat Apr 04 2026 7:15:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Duaa zarad",
    "email": "adeldoaa62@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "zarad",
    "timeZone": "Africa/Cairo",
    "firstName": "Duaa",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
BOOKING_RESCHEDULED
1uabjThB_lHuQRzDE_E10YD6M6_HQUBnChy_w6c1LVRZ_eE4I16Qe_ 4/4/2026, 1:28:38 PM
description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Duaa zarad
start: Sat Apr 11 2026 3:30:00 PM UTC+02:00 (Eastern Europe, Egypt) 108d 3h 15m 25s ago (PAST)
end: Sat Apr 11 2026 4:15:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Duaa zarad",
    "email": "adeldoaa62@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "zarad",
    "timeZone": "Africa/Cairo",
    "firstName": "Duaa",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
BOOKING_CREATED
eqdQs88L_Y3PkQelA_7ZpMq8G1_dtNozdja_jebzSNC4_ZnBSIFnx_ 4/4/2026, 12:42:58 PM
description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Sandy shokry saleh
start: Sat Apr 04 2026 4:15:00 PM UTC+02:00 (Eastern Europe, Egypt) 115d 2h 30m 25s ago (PAST)
end: Sat Apr 04 2026 5:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Sandy shokry saleh ",
    "email": "sandyshokry9999@gmail.com",
    "language": {
      "locale": "en"
    },
    "timeZone": "Africa/Cairo",
    "utcOffset": 120,
    "phoneNumber": null
  }
]
cancellationReason: Thank you for the opportunity, but Iโ€™m looking for a part-time role, so I wonโ€™t be able to proceed with the interview. I appreciate your understanding.
signature:
BOOKING_CANCELLED
qxA8tsRt_DHGF03Aj_vqACqueV_CascAFin_kzMASXBz_rWlFIMay_ 4/4/2026, 12:30:30 PM
description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Sandy shokry saleh
start: Sat Apr 04 2026 4:15:00 PM UTC+02:00 (Eastern Europe, Egypt) 115d 2h 30m 25s ago (PAST)
end: Sat Apr 04 2026 5:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Sandy shokry saleh ",
    "email": "sandyshokry9999@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "shokry saleh",
    "timeZone": "Africa/Cairo",
    "firstName": "Sandy",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
BOOKING_CREATED
7Tp2h6yf_vFQE4b8U_aR6j74io_uP23TBgD_vVQwG3om_7rzHqPky_ 4/3/2026, 6:19:19 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us between Support R US and Mamafor Canila
start: Fri Apr 03 2026 5:30:00 PM UTC+02:00 (Eastern Europe, Egypt) 116d 1h 15m 25s ago (PAST)
end: Fri Apr 03 2026 6:15:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "support.hr@ishopper.info",
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 21337301,
    "name": "Mamafor Canila",
    "email": "mamaforcanila@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 17730686,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
MEETING_ENDED
r7yufPau_oR0FXjpd_kaIyPkVD_jWMqW00b_6WinSMIV_TAsw0UPc_ 4/3/2026, 5:39:12 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Mamafor Canila
start: Fri Apr 03 2026 5:30:00 PM UTC+02:00 (Eastern Europe, Egypt) 116d 1h 15m 25s ago (PAST)
end: Fri Apr 03 2026 6:15:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "support.hr@ishopper.info",
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 21337301,
    "name": "Mamafor Canila",
    "email": "mamaforcanila@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 17730686,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
MEETING_STARTED
VzPCXgrq_qYErkDUM_6wa3tTLS_kwL2CIhO_4lQaSXdc_tX9CTizP_ 4/3/2026, 5:12:35 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!


Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ”„ BOOKING_RESCHEDULED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Andrew Hamdi Adib Sedrak
start: Mon Apr 06 2026 9:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 112d 21h 45m 25s ago (PAST)
end: Mon Apr 06 2026 11:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Andrew Hamdi Adib Sedrak ",
    "email": "andrewsedrak69@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Hamdi Adib Sedrak",
    "timeZone": "Africa/Cairo",
    "firstName": "Andrew",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
BOOKING_RESCHEDULED
9kBc6cEN_PpCqVNrW_z2MVMTl0_qb8yBFS1_xzZ4jGn4_wtggksfj_ 4/3/2026, 4:38:07 PM
description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Tarik boukhari
start: Fri Apr 03 2026 10:45:00 PM UTC+02:00 (Eastern Europe, Egypt) 115d 20h 25s ago (PAST)
end: Fri Apr 03 2026 11:30:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Tarik boukhari ",
    "email": "tarikyes80@gmail.com",
    "language": {
      "locale": "en"
    },
    "timeZone": "Africa/Cairo",
    "utcOffset": 120,
    "phoneNumber": null
  }
]
cancellationReason: didnt see that it was commission based only
signature:
BOOKING_CANCELLED
BNkM59MP_BTbk3i7e_A7d0ZhlU_omkjYtgZ_ohBrN8ZS_yDohGFCa_ 4/3/2026, 3:02:50 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!


Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Andrew Hamdi Adib Sedrak
start: Fri Apr 03 2026 8:30:00 PM UTC+02:00 (Eastern Europe, Egypt) 115d 22h 15m 25s ago (PAST)
end: Fri Apr 03 2026 10:30:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Andrew Hamdi Adib Sedrak ",
    "email": "andrewsedrak69@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Hamdi Adib Sedrak",
    "timeZone": "Africa/Cairo",
    "firstName": "Andrew",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
BOOKING_CREATED
yWMP8spP_95qpAEGU_D5ymBrwZ_jshXZGeM_H0DxX6Q5_EXROdqab_ 4/3/2026, 1:05:59 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!


Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Andrew Hamdi Adib Sedrak
start: Fri Apr 03 2026 1:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 116d 5h 45m 25s ago (PAST)
end: Fri Apr 03 2026 3:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Andrew Hamdi Adib Sedrak ",
    "email": "andrewsedrak69@gmail.com",
    "language": {
      "locale": "en"
    },
    "timeZone": "Africa/Cairo",
    "utcOffset": 120,
    "phoneNumber": null
  }
]
cancellationReason: No Show ?!?!
signature:
BOOKING_CANCELLED
WZzfSVSl_9kVYxYCC_OecpMwsA_1Wfypkpy_2LqwYHt6_o0tkRYeI_ 4/3/2026, 1:05:32 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Andrew Hamdi Adib Sedrak
start: Fri Apr 03 2026 1:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 116d 5h 45m 25s ago (PAST)
end: Fri Apr 03 2026 3:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "support.hr@ishopper.info",
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 21448444,
    "name": "Andrew Hamdi Adib Sedrak ",
    "email": "andrewsedrak69@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 17825151,
    "createdAt": "2026-04-01T21:47:16.648Z",
    "phoneNumber": null
  }
]
cancellationReason:
signature:
MEETING_STARTED
nEskck5Z_u3XrU0ar_r2kbkgZR_IHk0D1gi_OFpa4bac_ZM72oLum_ 4/2/2026, 9:20:22 PM
description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Ganna Mohamed
start: Thu Apr 02 2026 9:15:00 PM UTC+02:00 (Eastern Europe, Egypt) 116d 21h 30m 25s ago (PAST)
end: Thu Apr 02 2026 10:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Ganna Mohamed",
    "email": "ganam4160@gmail.com",
    "language": {
      "locale": "en"
    },
    "timeZone": "Africa/Cairo",
    "utcOffset": 120,
    "phoneNumber": null
  }
]
cancellationReason: booked an appointment then confirmed it was done not to show up at the end ? and couldnt send a message or cancel all together from the link in the email ? BL !!
signature:
BOOKING_CANCELLED
W1APkYop_HGbsvVhA_EiIlBQDt_QpDx4GE3_tym8x8MM_E1cYqSjj_ 4/2/2026, 2:00:23 PM
description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Raneem Mahmoud
start: Thu Apr 02 2026 1:45:00 PM UTC+02:00 (Eastern Europe, Egypt) 117d 5h 25s ago (PAST)
end: Thu Apr 02 2026 2:30:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Raneem Mahmoud",
    "email": "raneemmahmoud23432@gmail.com",
    "language": {
      "locale": "en"
    },
    "timeZone": "Africa/Cairo",
    "utcOffset": 120,
    "phoneNumber": null
  }
]
cancellationReason: left in the middle of the meeting ? WTF ?!?! BL !!
signature:
BOOKING_CANCELLED
0WFRnsCZ_DlbCfoOw_FUOH5sNX_5Ugg2rx1_t3Y8qu3q_IEXAlzqO_ 4/2/2026, 1:56:30 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Raneem Mahmoud
start: Thu Apr 02 2026 1:45:00 PM UTC+02:00 (Eastern Europe, Egypt) 117d 5h 25s ago (PAST)
end: Thu Apr 02 2026 2:30:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "support.hr@ishopper.info",
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 21382779,
    "name": "Raneem Mahmoud",
    "email": "raneemmahmoud23432@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 17770561,
    "createdAt": "2026-03-31T19:18:48.809Z",
    "phoneNumber": null
  }
]
cancellationReason:
signature:
MEETING_STARTED
XPcLfuZv_l4B3MFtM_1ze69tyc_3k1Wq6uY_aBnmxmSz_ameY9UGk_ 4/2/2026, 12:07:25 AM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us between Support R US and Andrew Hamdi Adib Sedrak
start: Wed Apr 01 2026 11:15:00 PM UTC+02:00 (Eastern Europe, Egypt) 117d 19h 30m 25s ago (PAST)
end: Thu Apr 02 2026 12:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "support.hr@ishopper.info",
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 21439188,
    "name": "Andrew Hamdi Adib Sedrak ",
    "email": "andrewsedrak69@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 17817945,
    "createdAt": "2026-04-01T19:07:04.298Z",
    "phoneNumber": null
  }
]
cancellationReason:
signature:
MEETING_ENDED
ZcoePkAE_cGftQu8H_UpnLYb1u_t9bHunTz_okaOdLYd_vcu56vLl_ 4/1/2026, 11:49:19 PM
description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Ganna Mohamed
start: Thu Apr 02 2026 9:15:00 PM UTC+02:00 (Eastern Europe, Egypt) 116d 21h 30m 25s ago (PAST)
end: Thu Apr 02 2026 10:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Ganna Mohamed",
    "email": "ganam4160@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Mohamed",
    "timeZone": "Africa/Cairo",
    "firstName": "Ganna",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
BOOKING_CREATED
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!


Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Andrew Hamdi Adib Sedrak
start: Fri Apr 03 2026 1:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 116d 5h 45m 25s ago (PAST)
end: Fri Apr 03 2026 3:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Andrew Hamdi Adib Sedrak ",
    "email": "andrewsedrak69@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Hamdi Adib Sedrak",
    "timeZone": "Africa/Cairo",
    "firstName": "Andrew",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
BOOKING_CREATED
0yvQpB03_O4OQ1P3E_BHQw8av1_xLpi5HDr_81EIBgZF_pLS1LiRU_ 4/1/2026, 11:29:23 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Andrew Hamdi Adib Sedrak
start: Wed Apr 01 2026 11:15:00 PM UTC+02:00 (Eastern Europe, Egypt) 117d 19h 30m 25s ago (PAST)
end: Thu Apr 02 2026 12:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "support.hr@ishopper.info",
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 21439188,
    "name": "Andrew Hamdi Adib Sedrak ",
    "email": "andrewsedrak69@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 17817945,
    "createdAt": "2026-04-01T19:07:04.298Z",
    "phoneNumber": null
  }
]
cancellationReason:
signature:
MEETING_STARTED
fccwTz6R_xYqX5Ir4_j3XkMkYt_lueykc3r_GUROvHO7_IFmR5Meb_ 4/1/2026, 2:35:55 PM
description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Mira Wasel
start: Wed Apr 01 2026 2:30:00 PM UTC+02:00 (Eastern Europe, Egypt) 118d 4h 15m 25s ago (PAST)
end: Wed Apr 01 2026 3:15:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mira Wasel",
    "email": "mira.wasel86@gmail.com",
    "language": {
      "locale": "en"
    },
    "timeZone": "Africa/Cairo",
    "utcOffset": 120,
    "phoneNumber": null
  }
]
cancellationReason: booked an appointment not to show at the end ? really ? so why book it in da 1st place ? and couldnt send a message saying not showing up or cancel all together from the link ?!?!?!? BL !!
signature:
BOOKING_CANCELLED
Y6oUvqeQ_aFeHtP14_Mhuk6oo1_5AgOwurG_InczVq5N_mHwgvTxG_ 4/1/2026, 2:32:41 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Mira Wasel
start: Wed Apr 01 2026 2:30:00 PM UTC+02:00 (Eastern Europe, Egypt) 118d 4h 15m 25s ago (PAST)
end: Wed Apr 01 2026 3:15:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "support.hr@ishopper.info",
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 21383823,
    "name": "Mira Wasel",
    "email": "mira.wasel86@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 17771471,
    "createdAt": "2026-03-31T19:37:57.613Z",
    "phoneNumber": null
  }
]
cancellationReason:
signature:
MEETING_STARTED
XUnTrFsu_onT2NSFf_EuIqwRth_YlN61zf5_Re2R9EtY_91xzREmG_ 3/31/2026, 9:38:04 PM
description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Mira Wasel
start: Wed Apr 01 2026 2:30:00 PM UTC+02:00 (Eastern Europe, Egypt) 118d 4h 15m 25s ago (PAST)
end: Wed Apr 01 2026 3:15:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mira Wasel",
    "email": "mira.wasel86@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Wasel",
    "timeZone": "Africa/Cairo",
    "firstName": "Mira",
    "utcOffset": 120,
    "bookingSeat": null,
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  }
]
cancellationReason:
signature:
BOOKING_CREATED
DNym4SWc_ld2ORi12_mhQaVQC5_sghM7QRd_fZQwEqhG_YkYN3zOl_ 3/31/2026, 9:18:54 PM
description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Raneem Mahmoud
start: Thu Apr 02 2026 1:45:00 PM UTC+02:00 (Eastern Europe, Egypt) 117d 5h 25s ago (PAST)
end: Thu Apr 02 2026 2:30:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Raneem Mahmoud",
    "email": "raneemmahmoud23432@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Mahmoud",
    "timeZone": "Africa/Cairo",
    "firstName": "Raneem",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
BOOKING_CREATED
Srps7dZg_CUF8bBq6_YpnBZVBW_I5Dk6krr_jSxAnjoD_niZRlD6D_ 3/31/2026, 2:24:30 PM
description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Tarik boukhari
start: Fri Apr 03 2026 10:45:00 PM UTC+02:00 (Eastern Europe, Egypt) 115d 20h 25s ago (PAST)
end: Fri Apr 03 2026 11:30:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Tarik boukhari ",
    "email": "tarikyes80@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "boukhari",
    "timeZone": "Africa/Cairo",
    "firstName": "Tarik",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
BOOKING_CREATED
imbzbHqT_kDa576q1_rCMUBDqj_k8qP0nSO_El2Wg75f_2TyTlkR9_ 3/31/2026, 3:14:20 AM
description: Interview @ Support R Us
triggerEvent: ๐Ÿ”„ BOOKING_RESCHEDULED
title: Interview @ Support R Us between Support R US and Mamafor Canila
start: Fri Apr 03 2026 5:30:00 PM UTC+02:00 (Eastern Europe, Egypt) 116d 1h 15m 25s ago (PAST)
end: Fri Apr 03 2026 6:15:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mamafor Canila",
    "email": "mamaforcanila@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Canila",
    "timeZone": "Africa/Cairo",
    "firstName": "Mamafor",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
BOOKING_RESCHEDULED
94up02sI_QLkHBv8F_GbfFYoMe_ZbfxcNbp_q5VaEuEZ_rs35mP5R_ 3/31/2026, 3:13:33 AM
description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Mamafor Canila
start: Fri Apr 03 2026 1:00:00 AM UTC+02:00 (Eastern Europe, Egypt) 116d 17h 45m 25s ago (PAST)
end: Fri Apr 03 2026 1:45:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mamafor Canila",
    "email": "mamaforcanila@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Canila",
    "timeZone": "Africa/Cairo",
    "firstName": "Mamafor",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
BOOKING_CREATED
EUw8z4VM_mINH1BRS_6d5TkdgH_bnx4suNv_HkBvVTX8_b6RD4eyO_ 3/31/2026, 2:59:55 AM
description: A Quick demo to show all the features that we can offer and discuss how we can tailor the best solution for your business
triggerEvent: โŒ BOOKING_CANCELLED
title: Demo @ Support R Us between Support R US and Mr Tony Montana
start: Tue Mar 31 2026 1:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 119d 5h 45m 25s ago (PAST)
end: Tue Mar 31 2026 2:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony Montana",
    "email": "info@ishopper.info",
    "language": {
      "locale": "en"
    },
    "timeZone": "America/Toronto",
    "utcOffset": -240,
    "phoneNumber": null
  }
]
cancellationReason: tester
signature:
BOOKING_CANCELLED
LxmIT2vn_c4R2rrVP_7Eh4plbz_oPlEqkYf_PF5v10mi_3v4iOZvw_ 3/31/2026, 2:59:09 AM
description: A Quick demo to show all the features that we can offer and discuss how we can tailor the best solution for your business
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Demo @ Support R Us between Support R US and Mr Tony Montana
start: Tue Mar 31 2026 1:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 119d 5h 45m 25s ago (PAST)
end: Tue Mar 31 2026 2:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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  "name": "Support R US",
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  "language": {
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}
attendees:
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    "name": "Mr Tony Montana",
    "email": "info@ishopper.info",
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    "firstName": "Mr",
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cancellationReason:
signature:
BOOKING_CREATED
irvky6n6_pkrZ3h1y_YEWsYBWi_19aaGfjT_VEDblagr_2HlpWUzj_ 3/30/2026, 1:06:13 PM
description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Amany Matter
start: Mon Mar 30 2026 1:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 120d 5h 45m 25s ago (PAST)
end: Mon Mar 30 2026 1:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
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  "timeZone": "Africa/Cairo",
  "username": "supportrus",
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  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Amany Matter",
    "email": "amanymatter21@gmail.com",
    "language": {
      "locale": "en"
    },
    "timeZone": "Africa/Cairo",
    "utcOffset": 120,
    "phoneNumber": null
  }
]
cancellationReason: Booked and appointment and confirmed it not to show at the end ? really ?!?!? and couldnt send a message or cancel all together from the link in the email ?!?!?!?! BL !!
signature:
BOOKING_CANCELLED
vc95OZhw_XzkCNojt_WOQlrI3O_fpOtF6dG_bkAia4i1_Rv0rM8WO_ 3/30/2026, 1:04:34 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Amany Matter
start: Mon Mar 30 2026 1:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 120d 5h 45m 25s ago (PAST)
end: Mon Mar 30 2026 1:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "support.hr@ishopper.info",
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 21155301,
    "name": "Amany Matter",
    "email": "amanymatter21@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 17574493,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
MEETING_STARTED
oZFHFvrq_pG1nHlmx_PyVLspGG_xBCcxEDp_R1UrcTdh_9RQjY967_ 3/29/2026, 5:25:19 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!


Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Marwah Moustafa
start: Sun Mar 29 2026 5:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 121d 1h 45m 25s ago (PAST)
end: Sun Mar 29 2026 7:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
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  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
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  {
    "name": "Marwah Moustafa",
    "email": "marwamostafah95@gmail.com",
    "language": {
      "locale": "en"
    },
    "timeZone": "Africa/Cairo",
    "utcOffset": 120,
    "phoneNumber": null
  }
]
cancellationReason: too incompetent to do anything !!
signature:
BOOKING_CANCELLED
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description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Marwah Moustafa
start: Sun Mar 29 2026 5:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 121d 1h 45m 25s ago (PAST)
end: Sun Mar 29 2026 7:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "support.hr@ishopper.info",
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 21253991,
    "name": "Marwah Moustafa",
    "email": "marwamostafah95@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 17657755,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
MEETING_STARTED
XeCvHemE_pkbIdaiw_vgy8UFyB_Sd7Rirvk_yBBNZg3V_jmS7I0UH_ 3/29/2026, 5:08:58 PM
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us between Support R US and Menna Hossam
start: Sun Mar 29 2026 4:15:00 PM UTC+02:00 (Eastern Europe, Egypt) 121d 2h 30m 25s ago (PAST)
end: Sun Mar 29 2026 5:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "name": "Support R US",
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  "email": "support.hr@ishopper.info",
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
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}
attendees:
[
  {
    "id": 21140262,
    "name": "Menna Hossam",
    "email": "mano_hossam@hotmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Asia/Dubai",
    "bookingId": 17561454,
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  }
]
cancellationReason:
signature:
MEETING_ENDED
s8jEcvs5_mtM6Mta2_P43LBL5w_OFozUdFG_qtWSlk3W_xZYiLLEF_ 3/29/2026, 4:17:35 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Menna Hossam
start: Sun Mar 29 2026 4:15:00 PM UTC+02:00 (Eastern Europe, Egypt) 121d 2h 30m 25s ago (PAST)
end: Sun Mar 29 2026 5:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "support.hr@ishopper.info",
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 21140262,
    "name": "Menna Hossam",
    "email": "mano_hossam@hotmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Asia/Dubai",
    "bookingId": 17561454,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
MEETING_STARTED
UCPu2IgA_BumHeSe7_4mX8ts2l_aPL1Bvwl_aBdXBtEb_edrNUUQp_ 3/29/2026, 2:05:02 PM
description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Abdelrahman Yasser
start: Sun Mar 29 2026 2:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 121d 4h 45m 25s ago (PAST)
end: Sun Mar 29 2026 2:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Abdelrahman Yasser",
    "email": "abdelrahmaanyasserr@gmail.com",
    "language": {
      "locale": "en"
    },
    "timeZone": "Africa/Cairo",
    "utcOffset": 120,
    "phoneNumber": null
  }
]
cancellationReason: booked and appointment and confirmed it not to show up at the end ? really ? and couldnt send a message saying he not showing up or cancel all together from the link in the email ? BL !!
signature:
BOOKING_CANCELLED
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description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Abdelrahman Yasser
start: Sun Mar 29 2026 2:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 121d 4h 45m 25s ago (PAST)
end: Sun Mar 29 2026 2:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "support.hr@ishopper.info",
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 21156083,
    "name": "Abdelrahman Yasser",
    "email": "abdelrahmaanyasserr@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 17575121,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
MEETING_STARTED
MMOGbf15_lFUspH5Z_vSdPAnLF_IaSyFSwS_FLtP0ei2_j3p4EZfT_ 3/29/2026, 9:11:22 AM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!


Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Marwah Moustafa
start: Sun Mar 29 2026 5:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 121d 1h 45m 25s ago (PAST)
end: Sun Mar 29 2026 7:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Marwah Moustafa",
    "email": "marwamostafah95@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Moustafa",
    "timeZone": "Africa/Cairo",
    "firstName": "Marwah",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
BOOKING_CREATED
YwRZDjqR_UG1ZCLwe_UX6PxyZD_F72ZUVUO_wE72astv_Nqc5Yfzf_ 3/28/2026, 4:22:19 PM
description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Aya abdelmabod
start: Sat Mar 28 2026 4:15:00 PM UTC+02:00 (Eastern Europe, Egypt) 122d 2h 30m 25s ago (PAST)
end: Sat Mar 28 2026 5:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Aya abdelmabod",
    "email": "ayaabdelmabod138@gmail.com",
    "language": {
      "locale": "ar"
    },
    "timeZone": "Africa/Cairo",
    "utcOffset": 120,
    "phoneNumber": null
  }
]
cancellationReason: didnt have the link , then came in and left without saying anything ?!?! BL !!
signature:
BOOKING_CANCELLED
svl5pkap_rTRiz995_qS3Eyajz_x8FwimQ2_i1Ukg2R6_QFUlvVy7_ 3/28/2026, 4:16:31 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Aya abdelmabod
start: Sat Mar 28 2026 4:15:00 PM UTC+02:00 (Eastern Europe, Egypt) 122d 2h 30m 25s ago (PAST)
end: Sat Mar 28 2026 5:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "support.hr@ishopper.info",
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 21198459,
    "name": "Aya abdelmabod",
    "email": "ayaabdelmabod138@gmail.com",
    "locale": "ar",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 17611006,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
MEETING_STARTED
MpRQqYRC_orHbQrYq_FGXgbNfo_sIAZRbwl_XM5TRMDU_fsNYOawc_ 3/28/2026, 3:43:34 PM
description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Mariam Abdelhakim Shehab
start: Sat Mar 28 2026 3:30:00 PM UTC+02:00 (Eastern Europe, Egypt) 122d 3h 15m 25s ago (PAST)
end: Sat Mar 28 2026 4:15:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mariam Abdelhakim Shehab",
    "email": "shehabmariam4@gmail.com",
    "language": {
      "locale": "en"
    },
    "timeZone": "Africa/Cairo",
    "utcOffset": 120,
    "phoneNumber": null
  }
]
cancellationReason: didnt read it was a commission based role
signature:
BOOKING_CANCELLED
7yPlizVZ_qpYV0GgX_68PotMhV_VQtRkFn8_H2EfHCGj_aNvGmXNn_ 3/28/2026, 3:36:14 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Mariam Abdelhakim Shehab
start: Sat Mar 28 2026 3:30:00 PM UTC+02:00 (Eastern Europe, Egypt) 122d 3h 15m 25s ago (PAST)
end: Sat Mar 28 2026 4:15:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "support.hr@ishopper.info",
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 21144495,
    "name": "Mariam Abdelhakim Shehab",
    "email": "shehabmariam4@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 17565106,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
MEETING_STARTED
85vLhjmU_CprpoZ9h_DoP1BDcA_y06i0ETH_laPCF2Lk_UHgER0Hz_ 3/27/2026, 9:39:02 PM
description: A Quick demo to show all the features that we can offer and discuss how we can tailor the best solution for your business
triggerEvent: โŒ BOOKING_CANCELLED
title: Demo @ Support R Us between Support R US and Mr Strouroul
start: Sat Mar 28 2026 11:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 121d 19h 45m 25s ago (PAST)
end: Sun Mar 29 2026 12:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Strouroul",
    "email": "info@ishopper.info",
    "language": {
      "locale": "en"
    },
    "timeZone": "Africa/Cairo",
    "utcOffset": 120,
    "phoneNumber": null
  }
]
cancellationReason: tester
signature:
BOOKING_CANCELLED
N22VcbpR_jtirPQbM_FYN37NGC_c5HrN2e9_DQCF8okm_g0Fgq8Fq_ 3/27/2026, 9:37:25 PM
description: A Quick demo to show all the features that we can offer and discuss how we can tailor the best solution for your business
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Demo @ Support R Us between Support R US and Mr Strouroul
start: Sat Mar 28 2026 11:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 121d 19h 45m 25s ago (PAST)
end: Sun Mar 29 2026 12:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Strouroul",
    "email": "info@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Strouroul",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
BOOKING_CREATED
snZqlSdC_OeUwosbh_pIvxEagP_w5NvhEyf_xi2aX09q_a460v8cq_ 3/27/2026, 9:36:38 PM
description: A Quick demo to show all the features that we can offer and discuss how we can tailor the best solution for your business
triggerEvent: โŒ BOOKING_CANCELLED
title: Demo @ Support R Us between Support R US and Mr Strouroul
start: Sat Mar 28 2026 11:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 121d 19h 45m 25s ago (PAST)
end: Sun Mar 29 2026 12:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Strouroul",
    "email": "info@ishopper.info",
    "language": {
      "locale": "en"
    },
    "timeZone": "Africa/Cairo",
    "utcOffset": 120,
    "phoneNumber": null
  }
]
cancellationReason: tester
signature:
BOOKING_CANCELLED
HsnM8YLm_30p0v9Mp_8kz1vsaZ_M4nVbLVt_547Voaam_v5MtwkHH_ 3/27/2026, 9:30:23 PM
description: A Quick demo to show all the features that we can offer and discuss how we can tailor the best solution for your business
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Demo @ Support R Us between Support R US and Mr Strouroul
start: Sat Mar 28 2026 11:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 121d 19h 45m 25s ago (PAST)
end: Sun Mar 29 2026 12:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Strouroul",
    "email": "info@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Strouroul",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
BOOKING_CREATED
QoYZIP0o_liPgmLfp_MxuLdQCI_ekD771lO_QjNHXHAQ_NFkg6GPF_ 3/27/2026, 7:21:51 PM
description: A Quick demo to show all the features that we can offer and discuss how we can tailor the best solution for your business
triggerEvent: โŒ BOOKING_CANCELLED
title: Demo @ Support R Us between Support R US and Mr Strouroul
start: Fri Mar 27 2026 11:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 122d 19h 45m 25s ago (PAST)
end: Sat Mar 28 2026 12:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Strouroul",
    "email": "strouroul@ishopper.info",
    "language": {
      "locale": "en"
    },
    "timeZone": "Africa/Cairo",
    "utcOffset": 120,
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  }
]
cancellationReason: cancel
signature:
BOOKING_CANCELLED
3A6UOigc_VtFi51oI_TH3HxEpO_NdkNqM64_p4Ph25sI_kp2i2QuX_ 3/27/2026, 7:20:51 PM
description: A Quick demo to show all the features that we can offer and discuss how we can tailor the best solution for your business
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Demo @ Support R Us between Support R US and Mr Strouroul
start: Fri Mar 27 2026 11:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 122d 19h 45m 25s ago (PAST)
end: Sat Mar 28 2026 12:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
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  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Strouroul",
    "email": "strouroul@ishopper.info",
    "language": {
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    },
    "lastName": "Strouroul",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
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  }
]
cancellationReason:
signature:
BOOKING_CREATED
SowrdR4j_6EkwVE60_oFqsnCxZ_EnbfF4Cd_oXBXzfZT_FH2wC9PB_ 3/27/2026, 7:15:27 PM
description: A Quick demo to show all the features that we can offer and discuss how we can tailor the best solution for your business
triggerEvent: โŒ BOOKING_CANCELLED
title: Demo @ Support R Us between Support R US and Mr Tony
start: Fri Mar 27 2026 11:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 122d 19h 45m 25s ago (PAST)
end: Sat Mar 28 2026 12:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "supportrus@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
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  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Mr Tony",
    "email": "strouroul@ishopper.info",
    "language": {
      "locale": "en"
    },
    "timeZone": "Africa/Cairo",
    "utcOffset": 120,
    "phoneNumber": null
  }
]
cancellationReason: tester
signature:
BOOKING_CANCELLED
FtlPN38v_uZt9y8l0_sbHeoZEX_VstgpwHy_oYCjlss1_lkeqDUqi_ 3/27/2026, 7:14:58 PM
description: A Quick demo to show all the features that we can offer and discuss how we can tailor the best solution for your business
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Demo @ Support R Us between Support R US and Mr Tony
start: Fri Mar 27 2026 11:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 122d 19h 45m 25s ago (PAST)
end: Sat Mar 28 2026 12:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
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  "timeFormat": "h:mma"
}
attendees:
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  {
    "name": "Mr Tony",
    "email": "strouroul@ishopper.info",
    "language": {
      "locale": "en"
    },
    "lastName": "Tony",
    "timeZone": "Africa/Cairo",
    "firstName": "Mr",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
BOOKING_CREATED
o0dv0HiU_ztr4BPRg_aIf5t14Z_2DiEnbyO_7B0ElIUd_7tA7EHYq_ 3/27/2026, 5:45:37 PM
description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Omneya Azap
start: Fri Mar 27 2026 5:30:00 PM UTC+02:00 (Eastern Europe, Egypt) 123d 1h 15m 25s ago (PAST)
end: Fri Mar 27 2026 6:15:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Omneya Azap ",
    "email": "omneyaazap62@gmail.com",
    "language": {
      "locale": "en"
    },
    "timeZone": "Africa/Cairo",
    "utcOffset": 120,
    "phoneNumber": null
  }
]
cancellationReason: having issues ?!?!?! or didnt wanna rejoin ?
signature:
BOOKING_CANCELLED
1eGiECjz_kFB4Bd3p_GCr7rhMW_38IIEhqc_PTYAxBZj_OFBkDMPz_ 3/27/2026, 5:35:50 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Omneya Azap
start: Fri Mar 27 2026 5:30:00 PM UTC+02:00 (Eastern Europe, Egypt) 123d 1h 15m 25s ago (PAST)
end: Fri Mar 27 2026 6:15:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "support.hr@ishopper.info",
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 21155821,
    "name": "Omneya Azap ",
    "email": "omneyaazap62@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 17574907,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
MEETING_STARTED
zLor53Bo_Scw5BDlD_CW3FO6fD_kxzZYSTp_4QrH1kc5_HPjeUMou_ 3/27/2026, 3:49:16 PM
description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Aya abdelmabod
start: Sat Mar 28 2026 4:15:00 PM UTC+02:00 (Eastern Europe, Egypt) 122d 2h 30m 25s ago (PAST)
end: Sat Mar 28 2026 5:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
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description: A Quick demo to show all the features that we can offer and discuss how we can tailor the best solution for your business
triggerEvent: โŒ BOOKING_CANCELLED
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end: Sat Mar 28 2026 12:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
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signature:
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description: A Quick demo to show all the features that we can offer and discuss how we can tailor the best solution for your business
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Demo @ Support R Us between Support R US and Mr Tony Montana
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triggerEvent: ๐Ÿ“… BOOKING_CREATED
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description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Omneya Azap
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cancellationReason:
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BOOKING_CREATED
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description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
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cancellationReason:
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BOOKING_CREATED
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description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Mariam Abdelhakim Shehab
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end: Sat Mar 28 2026 4:15:00 PM UTC+02:00 (Eastern Europe, Egypt)
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cancellationReason:
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BOOKING_CREATED
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description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Menna Hossam
start: Sun Mar 29 2026 4:15:00 PM UTC+02:00 (Eastern Europe, Egypt) 121d 2h 30m 25s ago (PAST)
end: Sun Mar 29 2026 5:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
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cancellationReason:
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BOOKING_CREATED
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description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Shimaa mohamed ahmed
start: Wed Mar 25 2026 8:30:00 PM UTC+02:00 (Eastern Europe, Egypt) 124d 22h 15m 25s ago (PAST)
end: Wed Mar 25 2026 9:15:00 PM UTC+02:00 (Eastern Europe, Egypt)
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cancellationReason: booked an appointment not to show at the end ? really ? and couldnt send a message or cancel all together from the link in the email ? BL !!
signature:
BOOKING_CANCELLED
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description: I have experience in sales and customer interaction, and Iโ€™m eager to grow and learn more in this role. Looking forward to our meeting.
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end: Wed Mar 25 2026 9:15:00 PM UTC+02:00 (Eastern Europe, Egypt)
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description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Rinad Emad
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end: Wed Mar 25 2026 7:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
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cancellationReason: booked an appointment not to show at the end ? couldnt send a message saying u not showing up or cancel all together from the link ? BL !!
signature:
BOOKING_CANCELLED
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triggerEvent: ๐Ÿ“… BOOKING_CREATED
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description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
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cancellationReason:
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description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
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end: Wed Mar 25 2026 9:15:00 PM UTC+02:00 (Eastern Europe, Egypt)
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cancellationReason:
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BOOKING_CREATED
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description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
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end: Wed Mar 25 2026 3:15:00 PM UTC+02:00 (Eastern Europe, Egypt)
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cancellationReason:
signature:
BOOKING_CREATED
GifjTA2D_CCYn9DHi_y0aYiNv0_vUbxvAcC_N0AN9YDQ_YhYbPsCA_ 3/24/2026, 7:51:09 PM
description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Ayah Abdelaziz
start: Tue Mar 24 2026 7:30:00 PM UTC+02:00 (Eastern Europe, Egypt) 125d 23h 15m 25s ago (PAST)
end: Tue Mar 24 2026 8:15:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Ayah Abdelaziz",
    "email": "ayahabdelaziz200@gmail.com",
    "language": {
      "locale": "en"
    },
    "timeZone": "Africa/Cairo",
    "utcOffset": 120,
    "phoneNumber": null
  }
]
cancellationReason: left in the middle of the meeting ? really ? BL !!
signature:
BOOKING_CANCELLED
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description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us between Support R US and Sandy Sam
start: Tue Mar 24 2026 4:45:00 PM UTC+02:00 (Eastern Europe, Egypt) 126d 2h 25s ago (PAST)
end: Tue Mar 24 2026 5:30:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "support.hr@ishopper.info",
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
[
  {
    "id": 20928785,
    "name": "Sandy Sam",
    "email": "dr.sandysam1987@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 17377834,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
MEETING_ENDED
9nIkaf32_DBhyXGF4_Nxkoqw7X_pFBt4Qti_H8oxRrAx_lVNlGiyU_ 3/24/2026, 5:13:25 PM
description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Innocent
start: Wed Mar 25 2026 3:15:00 PM UTC+02:00 (Eastern Europe, Egypt) 125d 3h 30m 25s ago (PAST)
end: Wed Mar 25 2026 4:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Innocent",
    "email": "mybusinessplan00@gmail.com",
    "language": {
      "locale": "en"
    },
    "timeZone": "Europe/Tirane",
    "utcOffset": 60,
    "phoneNumber": null
  }
]
cancellationReason: sent a voice note earlier , then booked the appointment to decline it ? so why apply in da 1st place ?
signature:
BOOKING_CANCELLED
LEmAqY2a_z1UI7NSx_k5WUwkuU_9NBotjem_YXIeGiWR_MZ7Mt8Qy_ 3/24/2026, 4:47:01 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Interview @ Support R Us between Support R US and Sandy Sam
start: Tue Mar 24 2026 4:45:00 PM UTC+02:00 (Eastern Europe, Egypt) 126d 2h 25s ago (PAST)
end: Tue Mar 24 2026 5:30:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "support.hr@ishopper.info",
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "isPlatformManaged": false
}
attendees:
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  {
    "id": 20928785,
    "name": "Sandy Sam",
    "email": "dr.sandysam1987@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 17377834,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
MEETING_STARTED
IxhVyadG_ktTVvupj_Mk3ANEeH_AQCt0Wdo_UzbZ7His_nNXQzlQr_ 3/24/2026, 2:44:28 PM
description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Ayah Abdelaziz
start: Tue Mar 24 2026 7:30:00 PM UTC+02:00 (Eastern Europe, Egypt) 125d 23h 15m 25s ago (PAST)
end: Tue Mar 24 2026 8:15:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
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  {
    "name": "Ayah Abdelaziz",
    "email": "ayahabdelaziz200@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Abdelaziz",
    "timeZone": "Africa/Cairo",
    "firstName": "Ayah",
    "utcOffset": 120,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
BOOKING_CREATED
Wpy4inOR_c0FNklb5_oeveakjm_P04VnhuZ_q7ALklzi_vEAftV3h_ 3/23/2026, 11:31:26 PM
description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Innocent
start: Wed Mar 25 2026 3:15:00 PM UTC+02:00 (Eastern Europe, Egypt) 125d 3h 30m 25s ago (PAST)
end: Wed Mar 25 2026 4:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
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  {
    "name": "Innocent",
    "email": "mybusinessplan00@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Europe/Tirane",
    "firstName": "Innocent",
    "utcOffset": 60,
    "bookingSeat": null,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
BOOKING_CREATED
mXHZP2PX_r58s2Pul_7Hh0hH5x_1onj9uSN_qGXoa028_OOvZo9vj_ 3/23/2026, 3:06:56 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!


Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Hagger moustafa
start: Mon Mar 23 2026 3:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 127d 3h 45m 25s ago (PAST)
end: Mon Mar 23 2026 5:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Hagger moustafa",
    "email": "googoofashion@gmail.com",
    "language": {
      "locale": "en"
    },
    "timeZone": "Africa/Cairo",
    "utcOffset": 120,
    "phoneNumber": null
  }
]
cancellationReason: no show and no response back !! even tho she sent a message like 15 mins before training
signature:
BOOKING_CANCELLED
u2uZGnvr_hRzPqq7r_c57motj0_SxBIPwBp_0P9ghMQV_2qPSuL6j_ 3/23/2026, 3:05:30 PM
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Hagger moustafa
start: Mon Mar 23 2026 3:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 127d 3h 45m 25s ago (PAST)
end: Mon Mar 23 2026 5:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
  "email": "support.hr@ishopper.info",
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
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}
attendees:
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  {
    "id": 20824653,
    "name": "Hagger moustafa",
    "email": "googoofashion@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 17290446,
    "phoneNumber": null
  }
]
cancellationReason:
signature:
MEETING_STARTED
YlwvjW65_PfzCF7d1_Och2lNLm_Uyc2Ay8B_kjHyqzNn_kthGDQ1X_ 3/22/2026, 3:40:40 PM
description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Sandy Sam
start: Tue Mar 24 2026 4:45:00 PM UTC+02:00 (Eastern Europe, Egypt) 126d 2h 25s ago (PAST)
end: Tue Mar 24 2026 5:30:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
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  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Sandy Sam",
    "email": "dr.sandysam1987@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "Sam",
    "timeZone": "Africa/Cairo",
    "firstName": "Sandy",
    "utcOffset": 120,
    "bookingSeat": null,
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]
cancellationReason:
signature:
BOOKING_CREATED
RAghHV0E_8E8UZVLu_m8cl9ZSz_vcVg8F61_Vk6NZd5k_rQTGlRpR_ 3/19/2026, 7:04:16 PM
description:
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triggerEvent: โน๏ธ MEETING_ENDED
title: Interview @ Support R Us between Support R US and Hagger moustafa
start: Thu Mar 19 2026 6:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 131d 45m 25s ago (PAST)
end: Thu Mar 19 2026 6:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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  "name": "Support R US",
  "uuid": "5a0dfb2a-3553-4ac7-90c8-0e4791f64c93",
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}
attendees:
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  {
    "id": 20797333,
    "name": "Hagger moustafa",
    "email": "googoofashion@gmail.com",
    "locale": "en",
    "noShow": false,
    "timeZone": "Africa/Cairo",
    "bookingId": 17266449,
    "phoneNumber": null
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]
cancellationReason:
signature:
MEETING_ENDED
l22YkVBX_QLga2Gsy_ioSpZRAT_HHDsl6Gc_mQkvPjkV_AoAfV80U_ 3/19/2026, 6:38:51 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!


Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Hagger moustafa
start: Mon Mar 23 2026 3:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 127d 3h 45m 25s ago (PAST)
end: Mon Mar 23 2026 5:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
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cancellationReason:
signature:
BOOKING_CREATED
b2lwWhtz_fvUjTtRe_tRpnXxv4_Q3ZhIEba_Dw0C44wu_Sv4coEjn_ 3/19/2026, 6:11:31 PM
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triggerEvent: โ–ถ๏ธ MEETING_STARTED
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end: Thu Mar 19 2026 6:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
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    "timeZone": "Africa/Cairo",
    "bookingId": 17266449,
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cancellationReason:
signature:
MEETING_STARTED
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description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Hagger moustafa
start: Thu Mar 19 2026 6:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 131d 45m 25s ago (PAST)
end: Thu Mar 19 2026 6:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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cancellationReason:
signature:
BOOKING_CREATED
oDkWqvWy_tHmewkgp_PNwGNmFp_nV2Po3Ov_hzL3Q5Ne_knaVzA1k_ 3/18/2026, 11:08:20 PM
description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Habiba Ayman
start: Wed Mar 18 2026 11:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 131d 19h 45m 25s ago (PAST)
end: Wed Mar 18 2026 11:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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  "email": "support.hr@ishopper.info",
  "language": {
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}
attendees:
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  {
    "name": "Habiba Ayman",
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    },
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  }
]
cancellationReason: booked the appointment and confirmed not to show at the end ? really ? and could send a message or cancel all together from the link ? BL !!
signature:
BOOKING_CANCELLED
EwG6XpWo_FeZvzDIb_y0H7lLyH_0PfoazgL_mRcvdp8R_tqo3Ddza_ 3/18/2026, 11:05:27 PM
metadata:
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triggerEvent: AFTER_GUESTS_CAL_VIDEO_NO_SHOW
title: Interview @ Support R Us between Support R US and Habiba Ayman
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end: Wed Mar 18 2026 11:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
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MEETING_STARTED
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end: Wed Mar 18 2026 6:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
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MEETING_ENDED
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description: A Quick demo to show all the features that we can offer and discuss how we can tailor the best solution for your business
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Demo @ Support R Us between Support R US and Anthony Black
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end: Mon Mar 23 2026 9:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!


Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
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  }
]
cancellationReason:
signature:
BOOKING_CREATED
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description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Nada
start: Thu Mar 12 2026 4:45:00 PM UTC+02:00 (Eastern Europe, Egypt) 138d 2h 25s ago (PAST)
end: Thu Mar 12 2026 5:30:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
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  "timeFormat": "h:mma"
}
attendees:
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  {
    "name": "Nada",
    "email": "nadaaa8092@gmail.com",
    "language": {
      "locale": "en"
    },
    "timeZone": "Africa/Cairo",
    "utcOffset": 120,
    "phoneNumber": null
  }
]
cancellationReason: so u were able to reschedule earlier , but couldnt send a message this time , or cancel all together if u didnt wanna show up ? really ? i hate people who got no respect to others !! dont ever apply to any of my posts again plz !! BL !!
signature:
BOOKING_CANCELLED
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description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
title: Interview @ Support R Us between Support R US and Mera
start: Thu Mar 12 2026 2:30:00 PM UTC+02:00 (Eastern Europe, Egypt) 138d 4h 15m 25s ago (PAST)
end: Thu Mar 12 2026 3:15:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
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  "timeFormat": "h:mma"
}
attendees:
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  {
    "name": "Mera",
    "email": "meraelkholy88@gmail.com",
    "language": {
      "locale": "en"
    },
    "timeZone": "Africa/Cairo",
    "utcOffset": 120,
    "phoneNumber": null
  }
]
cancellationReason: wants to cancel before the meeting by 1 minute !! BL !!
signature:
BOOKING_CANCELLED
r3Of2NFn_GlPu47Yk_u2CzIM0Z_oOdHeGPW_xPCyDrOM_Ud9jveqi_ 3/12/2026, 1:49:20 AM
metadata:
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title:
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end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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attendees:
[]
cancellationReason:
signature:
MEETING_ENDED
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metadata:
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title:
start: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt) 20662d 16h 45m 25s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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attendees:
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cancellationReason:
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description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Mounica mounir
start: Fri Mar 13 2026 4:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 137d 2h 45m 25s ago (PAST)
end: Fri Mar 13 2026 4:45:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
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  "timeZone": "Africa/Cairo",
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  "timeFormat": "h:mma"
}
attendees:
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  {
    "name": "Mounica mounir",
    "email": "dr.mon.nassife@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
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  }
]
cancellationReason:
signature:
BOOKING_CREATED
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metadata:
description:
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triggerEvent: โน๏ธ MEETING_ENDED
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start: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt) 20662d 16h 45m 25s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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cancellationReason:
signature:
MEETING_ENDED
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metadata:
description:
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triggerEvent: โ–ถ๏ธ MEETING_STARTED
title:
start: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt) 20662d 16h 45m 25s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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cancellationReason:
signature:
MEETING_STARTED
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description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Mujtaba Adam
start: Wed Mar 11 2026 3:15:00 PM UTC+02:00 (Eastern Europe, Egypt) 139d 3h 30m 25s ago (PAST)
end: Wed Mar 11 2026 4:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
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  "timeZone": "Africa/Cairo",
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attendees:
[
  {
    "name": "Mujtaba Adam",
    "email": "mujtaba.10059@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
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  }
]
cancellationReason:
signature:
BOOKING_CREATED
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description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!


Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and nkwocha jessica
start: Wed Mar 11 2026 5:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 139d 1h 45m 25s ago (PAST)
end: Wed Mar 11 2026 7:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
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  "timeZone": "Africa/Cairo",
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}
attendees:
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  {
    "name": "nkwocha jessica",
    "email": "nkwochajessica06@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Lagos",
    "firstName": "",
    "utcOffset": 60
  }
]
cancellationReason:
signature:
BOOKING_CREATED
0ZHIvtkq_i5SAqseH_0H7IvpY5_g1zPoquv_1Px1tqFV_ouGhgFPY_ 3/9/2026, 3:57:18 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!


Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Heidi
start: Mon Mar 09 2026 3:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 141d 3h 45m 25s ago (PAST)
end: Mon Mar 09 2026 5:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
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  "timeFormat": "h:mma"
}
attendees:
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  {
    "name": "Heidi",
    "email": "heidiyehia86@gmail.com",
    "language": {
      "locale": "en"
    },
    "timeZone": "Africa/Cairo",
    "utcOffset": 120,
    "phoneNumber": null
  }
]
cancellationReason: wants to reschedule
signature:
BOOKING_CANCELLED
0Cgxk3CL_olwTTUBx_nLTwWT8G_fTAIjfVl_zXfiCEh0_sY7xYrLf_ 3/9/2026, 3:17:41 PM
metadata:
description:
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triggerEvent: โ–ถ๏ธ MEETING_STARTED
title:
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end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
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attendees:
[]
cancellationReason:
signature:
MEETING_STARTED
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description: Interview @ Support R Us
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Interview @ Support R Us between Support R US and Moe Adam
start: Thu Mar 12 2026 1:00:00 AM UTC+02:00 (Eastern Europe, Egypt) 138d 17h 45m 25s ago (PAST)
end: Thu Mar 12 2026 1:45:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Moe Adam",
    "email": "mujtaba.10059@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "America/New_York",
    "firstName": "",
    "utcOffset": -240
  }
]
cancellationReason:
signature:
BOOKING_CREATED
9U94lkT7_HlQodUk4_bVgkIj3C_sh6EpSnv_aU7qlzxY_r1HDR9XB_ 3/9/2026, 12:05:14 AM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!


Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Pauline
start: Mon Mar 09 2026 7:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 140d 23h 45m 25s ago (PAST)
end: Mon Mar 09 2026 9:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
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  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Pauline",
    "email": "paulineedetuyah@gmail.com",
    "language": {
      "locale": "en"
    },
    "timeZone": "Africa/Lagos",
    "utcOffset": 60,
    "phoneNumber": null
  }
]
cancellationReason: duplicate had training on sun mar 8 @ 11 PM
signature:
BOOKING_CANCELLED
sMCW5hcm_U1lELpFY_ePetmckN_q3pzVr2G_vYSkQfoO_ZM7LMV2Z_ 3/8/2026, 11:01:18 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!


Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Pauline
start: Mon Mar 09 2026 7:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 140d 23h 45m 25s ago (PAST)
end: Mon Mar 09 2026 9:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Pauline",
    "email": "paulineedetuyah@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Lagos",
    "firstName": "",
    "utcOffset": 60
  }
]
cancellationReason:
signature:
BOOKING_CREATED
xmF3Mtil_uzO21a86_uMezz3ao_peBvsLFD_RXuudNCh_14ya7hlN_ 3/8/2026, 8:05:51 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!


Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: โŒ BOOKING_CANCELLED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Pauline
start: Sun Mar 08 2026 8:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 141d 22h 45m 25s ago (PAST)
end: Sun Mar 08 2026 10:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Pauline",
    "email": "paulineedetuyah@gmail.com",
    "language": {
      "locale": "en"
    },
    "timeZone": "Africa/Lagos",
    "utcOffset": 60,
    "phoneNumber": null
  }
]
cancellationReason: no show !! and couldnt send a message or cancel all together from the link ?!?!?! BL !!
signature:
BOOKING_CANCELLED
2WPacWrg_u2swfdeC_ChO6SbQf_ZinzqLsf_oLcYODcs_ROsSPA3C_ 3/8/2026, 8:00:01 PM
metadata:
description:
videoCallUrl:
triggerEvent: โ–ถ๏ธ MEETING_STARTED
title:
start: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt) 20662d 16h 45m 25s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
[]
cancellationReason:
signature:
MEETING_STARTED
c7ooZu5I_js42wh4c_nwVHlkR2_LHVGZhz2_PI8y9b3p_Cz0SXFqj_ 3/8/2026, 5:06:38 AM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!


Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Heidi
start: Mon Mar 09 2026 3:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 141d 3h 45m 25s ago (PAST)
end: Mon Mar 09 2026 5:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Heidi",
    "email": "heidiyehia86@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Cairo",
    "firstName": "",
    "utcOffset": 120
  }
]
cancellationReason:
signature:
BOOKING_CREATED
bGfGBkfT_XcbxE12A_AqMv39Zx_bA801End_IN4C7nIf_nBF1HtHS_ 3/7/2026, 8:46:28 PM
description: What we doing in training @ Support R Us :

1. Get familiar with the dialer to make calls , book appointments and use the CRM to book appointments for the demo
2. Get the agent\_links URL for scripts , helpdesk , and other tools
3. Role plays with the script (day 2) + practice with the phones as well (T\_OUT Campaign)
4. Questions & Brainstorming !!


Must have during training :

1. Make sure you have your laptop / PC ready (NOT from phones) and a stable internet connection
2. Headset to use with a microphone for the dialer

****โš ๏ธ Browser Requirement: Use ONLY ๐ŸŒ Google Chrome or ๐ŸฆŠ Firefox (โŒ Edge, Safari, Brave, โ€ฆ)****

* โœ… Google Chrome
* โœ… Firefox
* โŒ Edge
* โŒ Safari
* โŒ Brave
triggerEvent: ๐Ÿ“… BOOKING_CREATED
title: Training @ Support R Us (with Haytham Meiz) between Support R US and Pauline
start: Sun Mar 08 2026 8:00:00 PM UTC+02:00 (Eastern Europe, Egypt) 141d 22h 45m 25s ago (PAST)
end: Sun Mar 08 2026 10:00:00 PM UTC+02:00 (Eastern Europe, Egypt)
organizer:
{
  "id": 1834708,
  "name": "Support R US",
  "email": "support.hr@ishopper.info",
  "language": {
    "locale": "en"
  },
  "timeZone": "Africa/Cairo",
  "username": "supportrus",
  "utcOffset": 120,
  "timeFormat": "h:mma"
}
attendees:
[
  {
    "name": "Pauline",
    "email": "paulineedetuyah@gmail.com",
    "language": {
      "locale": "en"
    },
    "lastName": "",
    "timeZone": "Africa/Lagos",
    "firstName": "",
    "utcOffset": 60
  }
]
cancellationReason:
signature:
BOOKING_CREATED
kdhQ7wUV_BpzgPuXm_9BUaa5sZ_SmDgWyiY_hwnyRced_yn1RlkhO_ 3/7/2026, 3:00:45 PM
metadata:
description:
videoCallUrl:
triggerEvent: โน๏ธ MEETING_ENDED
title:
start: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt) 20662d 16h 45m 25s ago (PAST)
end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
organizer:
null
attendees:
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cancellationReason:
signature:
MEETING_ENDED
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end: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt)
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cancellationReason:
signature:
MEETING_STARTED
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start: Thu Jan 01 1970 2:00:00 AM UTC+02:00 (Eastern Europe, Egypt) 20662d 16h 45m 25s ago (PAST)
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r9fU8jE1_LaNNmfr2_PbOsbjX9_evGI5how_UlDnsOYU_Cyp9F2bM_ 3/6/2026, 4:00:21 PM
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MEETING_STARTED
iUidW34i_PrYssvDS_Z7uaOkcF_tuy1wdSL_AL7lqdE1_kwY2PXIr_ 3/6/2026, 1:49:51 PM
description: Interview @ Support R Us
triggerEvent: โŒ BOOKING_CANCELLED
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cancellationReason: joined the meeting 1 hr before the meeting ? then @ 1:45 didnt show up ? even the original appointment was like 2 hrs from the time she had scheduled it at @ 1 AM ? BL !!
signature:
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rAzo3PuV_vGFxHFmb_TEkRhnVU_HPA5fkBn_7U8UZySz_akWYSptP_ 3/6/2026, 1:11:39 AM
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cancellationReason: No show?!?! and never sent a message or anything ?!?! BL !!
signature:
BOOKING_CANCELLED
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cancellationReason: came in , didnt wanna say a word then left doesnt answer any message anyways sounds like a hassle BL !!
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cancellationReason: no show !! BL!!
signature:
BOOKING_CANCELLED
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triggerEvent: โŒ BOOKING_CANCELLED
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cancellationReason: had 2 appointments , didnt show up to the 1 earlier !! dont have time for this hassle !!
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BOOKING_CANCELLED
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cancellationReason: booked 2 appointments didnt show for 1 and im cancelling the other !!
signature:
BOOKING_CANCELLED
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MEETING_STARTED
spXLLAq1_Zx6xAZXy_epox1aEW 3/5/2026, 2:34:21 AM
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triggerEvent: โŒ BOOKING_CANCELLED
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Cw1RjvjM_WVZeS2Fw_gBadkf36 3/5/2026, 2:15:43 AM
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BOOKING_CREATED
FROM : 216.73.216.136